--- sourceDocument: Australia Enterprise Architecture sourceDocumentLink: https://www.servicenow.com/docs/r/australia/application-portfolio-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Enterprise Architecture ft:clusterId : - appportman bundleId : - appportman workflow : - Technology --- # Create target form # Create target form {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Create target form The Create target form in ServiceNow enables you to define quantitative or qualitative targets linked to your goals. This form helps you track progress towards specific objectives by capturing essential details such as the target's name, associated goal, status, progress, and timelines. Show full answer Show less ## Form Sections and Key Fields * **General Information:** Includes fields like **Name** (target name), **Goal** (the goal it tracks), **Description** , and **State** (status options such as Draft, In Progress, Approved, Complete, Pending, Achieved, Not Achieved). * **Progress and Status:** The **Progress** field shows the percentage completed and is auto-calculated based on whether the target type is set to Maximize or Minimize, using specific formulas. The **Status** field uses a color-coded system (Green, Yellow, Red) to indicate how well the target is progressing. * **Impact on Goal:** Represents the importance of the target relative to its parent goal, with values from 0 (No impact) to 5 (Maximum). This field is enabled only if the *sngf.weightedaverageenabled* system property is set to Yes. * **Ownership and Contributors:** Fields to specify the **Owner** and **Contributors** who are responsible for achieving the target. * **Duration:** Defines the **Start date** and **End date** for the target, defaulting to the current quarter's dates. * **Metrics:** Includes critical measurement details: * **Unit of measure:** Specifies the metric type based on predefined units. * **Base value:** The current or starting value of the target. * **Actual value:** The current measured value (applicable for Maximize or Minimize target types). * **Type:** Indicates if the target aims to Maximize (progress toward a higher target value) or Minimize (progress toward a lower target value). * **Target value:** The goal value to be achieved. * **Review frequency:** How often the actual value should be updated (options range from Daily to Yearly). * **Remark:** Justifications or comments when updating the target. * **Review date:** The scheduled date for target review. ## Practical Benefits for ServiceNow Customers This form provides a structured way to set, monitor, and update target metrics aligned with organizational goals, enabling clear visibility into progress and performance. The auto-calculated progress and status indicators help stakeholders quickly assess if targets are on track or require attention. Impact weighting allows prioritizing targets based on their significance. Scheduling reviews and frequent updates ensure continuous alignment and accountability. By using the Create target form, you can effectively manage goal tracking within ServiceNow's performance framework, helping your teams focus on measurable outcomes and make informed decisions based on real-time data. Use the Create target form to create a quantitative or qualitative target for your goal. {#eaw-create-new-target-form__table_eh1_4f1_ybc__entry__2} | Field | Description | |-|-| | Name | Name of the target. | | Goal | Goal that this target tracks. | | Description | Description of the target. | | State | The state of the target. The available options are: * Draft * In Progress * Approved * Complete * Pending * Achieved * Not Achieved {#eaw-create-new-target-form__ul_rnt_t31_ybc} | | Progress | Percentage of target that is complete. This value is calculated automatically. If the Type field is set to Maximize, then the progress value is calculated using the following formula. `Progress = (Actual value - Base value) / (Target value - Base value) x 100` If the Type field is set to Minimize, then the progress value is calculated using the following formula. `Progress = (Actual value - Target value) / (Base value - Target value) x 100` | | Status | Status to indicate the target progress. The available options are: * Green: Indicates that the target is on track. * Yellow: Indicates that the target needs improvement. * Red: Indicates that the target needs immediate attention. {#eaw-create-new-target-form__ul_dzs_5h1_ybc} | | Impact on goal | A numerical value that represents the importance of this target to its parent goal. By default, the value is (1) Neutral. The available options are: * (0) No impact * (1) Neutral * (2) Moderate * (3) High * (4) Very high * (5) Maximum {#eaw-create-new-target-form__ul_uhw_3h1_ybc} Note: This field is available only when the sn_gf.weighted_average_enabled system property is set to Yes. | | Owner | Owner of the target. | | Contributors | Users who contribute to achieving the target. | [Table 1. Create target form fields] {#eaw-create-new-target-form__table_eh1_4f1_ybc} {#eaw-create-new-target-form__table_nmn_lxt_ncc__entry__2} | Field | Description | |-|-| | Start date | Start date for the target. By default, the start date of the current quarter is populated. | | End date | End date for the target. By default, the end date of the current quarter is populated. | [Table 2. Duration section form fields] {#eaw-create-new-target-form__table_nmn_lxt_ncc} {#eaw-create-new-target-form__table_yxb_nxt_ncc__entry__2} | Field | Description | |-|-| | Unit of measure | Measure type for the specified value. The available measure types are stored in the Units \[sn_gf_units\] table. | | Base value | Base value of the target. The base value can also be considered as the present or current value. | | Actual value | Actual value of the target at a given time. This field is available only when the Type field is set to Maximize or Minimize. | | Type | Target type that shows the direction of achievement. The available options are: * Maximize: The direction of the progress is toward the Target value from the Base value. The base value must be less than the target value. * Minimize: The direction of the progress is toward the Target value from the Base value. The target value must be less than the base value. {#eaw-create-new-target-form__ul_hqq_rg1_ybc} | | Target value | Target value of the target. This value is the goal that your team wants to reach. This field is available only when the Type field is set to Maximize or Minimize. | | Review frequency | Option to specify how frequently should the owner or contributor be updating the actual value of the target. The available options are: * Daily * Weekly * Fortnightly * Monthly * Quarterly * Yearly {#eaw-create-new-target-form__ul_wvy_fg1_ybc} | | Remark | Remark entered for business justification when updating the target. | | Review date | The date on which the target is to be reviewed. | [Table 3. Metrics section form fields] {#eaw-create-new-target-form__table_yxb_nxt_ncc} **Related concepts** * [Exploring goals](https://www.servicenow.com/docs/qw7SJKbraAopuEry~v5mTg "Goals are important for aligning and optimizing investments in business applications and for driving strategic outcomes.") **Related tasks** * [Add a quantitative target to a goal](https://www.servicenow.com/docs/PLLAUUdSCbnf8WM3fpa1jQ "You can add a quantitative target to track the progress of achieving a goal. It’s a numbers-based measurable target set to track the performance of a goal.") * [Add a qualitative target to a goal](https://www.servicenow.com/docs/USteFHeh0Sf21ZDZqCb4jg "You can add a qualitative target to track the progress of achieving a goal. It's a non-measurable and interpretation-based target, set to track the performance of a goal.")