---
sourceDocument: Australia Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/application-portfolio-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enterprise Architecture

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Exploring departments

# Exploring departments {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Departments are specialized functional areas within an organization, having their own specified roles and objectives. Departments are subsets of business units.

Each department contributes to the overall strategy and goals of its related business unit. Using the Enterprise Architecture Workspace, departments can be associated with the relevant business units and the business applications that each department uses can be tracked efficiently. This enables for effective alignment of
technology and applications with the requirements and objectives of both the department and its associated business unit.

You can also add users to a department.
**Related tasks**   

* [View all departments](https://www.servicenow.com/docs/q1kWvCTJbuBUSCCm65Dcpw "You can view the list of all available departments in the Enterprise Architecture Workspace.")
* [Add or edit a department](https://www.servicenow.com/docs/6LZAz5oGNSUj3rTTdVsGHA "Create or edit departments to manage and optimize business applications and align them with organizational strategic goals.")
* [Add a user to a department](https://www.servicenow.com/docs/IEd_EVpZXhc1j~Mea97Aog "You can add users to departments, thereby enabling the departments to perform their specific tasks and reach their desired objectives. Users can contribute to the decision-making process of a department by providing their insights. This leads to optimized usage of business applications and increased cost savings.")