---
sourceDocument: Australia Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/application-portfolio-management

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enterprise Architecture

ft:clusterId :

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    - appportman

workflow :

    - Technology


---

# Exploring goals

# Exploring goals {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Goals are important for aligning and optimizing investments in business applications and for driving strategic outcomes.

You can define and track goals and their outcomes as objectives. This enables the prioritization and effective allocation of business applications, confirming the adherence to the organization's strategic needs and objectives.  
Using the Enterprise Architecture Workspace, you can perform the following:

* Create goals and assign contributors
* Track goals to completion
* Add quantitative targets to goals
* Add qualitative targets to goals
* Add sub-goals
* Add demands to a goal
* Associate a goal with the business processes and business capabilities
{#eaw-goals__ul_kb1_ylv_xbc}

A goal is mapped to a business process, and to a business capability, using the relationship type Realizes :: Realized by.
**Related tasks**   

* [View all goals](https://www.servicenow.com/docs/zhToVVPDJPg_w93X82olIQ "You can view the list of all available goals in the Enterprise Architecture Workspace.")
* [Add or edit a goal](https://www.servicenow.com/docs/oFys08Qfs8zTRS5FN~mPOQ "Create or edit a goal to track and optimize your investments in business applications.")
* [Add a quantitative target to a goal](https://www.servicenow.com/docs/PLLAUUdSCbnf8WM3fpa1jQ "You can add a quantitative target to track the progress of achieving a goal. It’s a numbers-based measurable target set to track the performance of a goal.")
* [Add a qualitative target to a goal](https://www.servicenow.com/docs/USteFHeh0Sf21ZDZqCb4jg "You can add a qualitative target to track the progress of achieving a goal. It's a non-measurable and interpretation-based target, set to track the performance of a goal.")
* [Create a sub-goal](https://www.servicenow.com/docs/3_nmbn8J1uBLe_ik1EYTRQ "You can create sub-goals that are associated with your main goals. Sub-goals are more specific in nature and consist of actionable items that contribute to the completion of the parent goal.")
* [Add a business process to a goal](https://www.servicenow.com/docs/vRgc3PnO62MpZ~SozwT~PQ "Associate business processes with goals to map how your organization's processes support strategic objectives.")
* [Remove a business process from a goal](https://www.servicenow.com/docs/8H07FZThpl5I3PFHDCNcmQ "Remove business processes associated with a goal in the Enterprise Architecture Workspace.")
* [Add a business capability to a goal](https://www.servicenow.com/docs/N4bX6KR3Fx8UKbLMkMh7Sg "Add existing business capabilities to goals, or create business capabilities directly from goal records.")
* [Remove a business capability from a goal](https://www.servicenow.com/docs/307QVHmXtqLXOKTiymJwNw "Remove business capabilities associated with a goal in the Enterprise Architecture Workspace.")