---
sourceDocument: Australia Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/application-portfolio-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enterprise Architecture

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Create diagram action

# Create diagram action {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create diagram actions for newly added custom shapes that can be used in Enterprise Modeling and Visualization to create diagrams.

## Before you begin

Role required: sn_apm.apm_admin

## About this task

After creating custom shapes and adding them to the shape library, you can define actions to associate with each shape. Diagram actions can enhance the user experience
by making diagrams more interactive and functional.

## Procedure

1. Navigate to WorkspacesEnterprise Architecture Workspace.
2. Open the Setup page by selecting the Setup icon (![setup icon.]()).
3. Select the expand row icon (![expand row icon.]()) next to Enterprise Modeling and Visualization.
4. Select Diagram Actions.
5. Select New.
6. On the Diagram Action form, fill in the fields.  
   For field information, see [Create diagram action form](https://www.servicenow.com/docs/5zki84AR2QB38nahG52vtQ "The diagram action form helps you to create action for a custom shape that can be used in the Enterprise Modeling and Visualization.").
7. Select Save.
{#eaw-modeling-create-diagram-action__steps_sxv_xmg_c2c}
**Related tasks**   

* [Add or edit a relationship](https://www.servicenow.com/docs/mexwhzOZNXKD6ilRFk9jYg "Add or edit a relationship configuration details available for the Enterprise Modeling and Visualization in the Enterprise Architecture Workspace.")
* [Add or edit an entity](https://www.servicenow.com/docs/gAFWNc6h5peW9AQI0Y20hA "Add an entity or edit an existing entity details that are included in the Enterprise Modeling and Visualization diagram.")
* [Show or hide shapes in diagrams](https://www.servicenow.com/docs/Iviigf6RgY1Fog3pD30cCQ "Configure a custom shape library element to show or hide it in different diagram types.")
* [Add or update shape icon for an entity](https://www.servicenow.com/docs/yiJZmUNYFBpfbD5LnMkbCQ "Add a shape icon to an entity or edit an existing one to use them in creating Enterprise Modeling and Visualization diagram.")
* [Edit a modeling configuration](https://www.servicenow.com/docs/fn2rpRylQTkCkAnlPXCcYQ "As an administrator, you can edit an existing configuration details for modeling. You can also make the configuration active or inactive.")
* [Add a shape library element](https://www.servicenow.com/docs/8hghuEGzi6HyVux9hKr2qg "Create a shape library element to associate a shape and its diagram action to the shape library.")
* [Add or edit a shape library](https://www.servicenow.com/docs/S2NMr5Dfd17W2czoA_GD4w "Create a shape library or edit an existing library to add new shapes and create diagrams using the shapes.")
* [View relationships configurations](https://www.servicenow.com/docs/Ldm3wqu37b47qSL6JaAdRA "View all relationship configurations available for the Enterprise Modeling and Visualization in the Enterprise Architecture Workspace.")
* [View all entities](https://www.servicenow.com/docs/8IcdVp9iP3ANzvw432qZjA "View all entities available for the Enterprise Modeling and Visualization in the Enterprise Architecture Workspace.")
* [View configuration for Enterprise Architecture Workspace](https://www.servicenow.com/docs/WchNNCee4fUf95QyqWMEoQ "View all the configuration details of Enterprise Architecture Workspace.")
* [View all shape libraries](https://www.servicenow.com/docs/GWqaDxUYKHZhv~2Pp1c4Sg "View all shape libraries available for the Enterprise Modeling and Visualization in the Enterprise Architecture Workspace.")

*[\>]: and then


