---
sourceDocument: Australia Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/application-portfolio-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enterprise Architecture

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# View technology lifecycle details

# View technology lifecycle details {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View Technology Lifecycle Management (TLM) lifecycle timelines in Enterprise Architecture Workspace to track product's lifecycle phases.

## Before you begin

The lifecycle data for software products is displayed only when the Basic Software Asset Management or Software Asset Management Professional plugin is installed.

Role required: sn_apm.apm_user

## About this task

The TLM lifecycle data enables you to manage your technology portfolio effectively, ensuring your business applications and their related application services are updated or replaced timely.  
Note:  
For each TLM lifecycle phase, the end date of one phase is the start date of the next phase. For information on lifecycle end-date calculation logic, see [View TLM and TRM lifecycle timelines on the Gantt chart](https://www.servicenow.com/docs/g8pRQo_DgGsvx41XFWdANQ "Use the Gantt chart to view and track Technology Lifecycle Management (TLM) and Technology Reference Model (TRM) lifecycle timelines.").

Each software technology lifecycle record also shows which TRM product and product lifecycle govern its obsolescence status. For field details, see [Governing TRM product fields](https://www.servicenow.com/docs/NUfg4dobcARAGL0istGFKg "The TLM Technology Lifecycle [sn_apm_tpm_technology_lifecycle] table includes fields that link a discovered technology to the TRM product and product lifecycle that govern its obsolescence status.").

## Procedure

1. Navigate to WorkspacesEnterprise Architecture Workspace.
2. Open the Technology Portfolio page by selecting the Technology Portfolio icon ![]().
3. Select Technology lifecycles.
**Related tasks**   

* [Update TLM data for a business application or application service](https://www.servicenow.com/docs/6M29SFzEFz74U0QOnGKq9g "Manually update the Technology Lifecycle Management (TLM) lifecycle data for software and hardware models in your business applications and application services.")
* [View technology portfolio audit risk details](https://www.servicenow.com/docs/VgiaMpAR7M~t_EXinQ_2Yw "Use the Enterprise Architecture Workspace to view audit risk details for your technology portfolio and identify items that require attention.")
* [Filter software results using an encoded query in TLM](https://www.servicenow.com/docs/lJ2rVxowGjkq3aptunkjWw "Use an encoded query to control which software products appear in the Lifecycle Timeline view of a business application. By default, TLM tracks only licensable software. Set the encoded query system property to include non-licensable software and limit results.")
* [Update the system property to gather software products from a CMDB table](https://www.servicenow.com/docs/pjp5kjGss7g8ytEHKd5Tpw "You can optionally customize the default values of the sn_apm_tpm.configurationItemsWithSoftwareInstalls system property, to capture the details of Technology Lifecycle Management (TLM) software products that aren’t stored in the default CMDB tables, Computer (CMDB_CI_Computer) and all similar instances of the table, Docker Container (CMDB_CI_Docker_Container), and Serverless Hardwares (CMDB_CI_Serverless_Hardware).")
* [Update verification status of TLM audit details](https://www.servicenow.com/docs/QJMwri47OSnV5m391eTJ_Q "Change the verification status of a software product or hardware model lifecycle in the TLM technology lifecycle exception table.")
* [Restart the Populate TLM Discovered Technologies and Lifecycles job](https://www.servicenow.com/docs/QCaqQ4vIjb9g_IpO8EE5vg "You can restart the Populate TPM Discovered Technologies and Lifecycles job if it encounters any interruptions or failures.")
* [View TLM logs](https://www.servicenow.com/docs/TTymR6b~FRHp0fZ49DfMSw "Track the progress of Technology Lifecycle Management (TLM) analysis by examining the TPM Discovered Technology Run Logs [sn_apm_tpm_discovered_technology_run_log] table. Each time the analysis is run, an entry is added to this table.")
* [View TLM risk details](https://www.servicenow.com/docs/k3W9sFoh29YfXRQLQuQPVw "Use Technology Lifecycle Management (TLM) risk data for software products that are facing high and moderate technology risks.")  
**Related reference**   

* [Governing TRM product fields](https://www.servicenow.com/docs/NUfg4dobcARAGL0istGFKg "The TLM Technology Lifecycle [sn_apm_tpm_technology_lifecycle] table includes fields that link a discovered technology to the TRM product and product lifecycle that govern its obsolescence status.")

*[\>]: and then