---
sourceDocument: Australia Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/application-portfolio-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enterprise Architecture

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# View TLM risk details

# View TLM risk details {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use Technology Lifecycle Management (TLM) risk data for software products that are facing high and moderate technology risks.

## Before you begin

Role required: sn_apm.apm_user

## About this task

Important:  
Technology Lifecycle Management (TLM) was previously known as Technology Portfolio Management (TPM). TPM and TLM refer to the same feature. Table names and scheduled job names continue to use TPM and haven't been renamed.

Whether your instance displays TPM or TLM also depends on your application versions. TLM labels appear only when both the Enterprise Architecture Workspace application (version 9.2.1 or later) and the Technology Lifecycle Management plugin, sn_apm_tpm (version 1.11.0 or later), are installed. If either application is on an earlier version, the interface continues to show TPM.

You can use the TLM risk scores to manage and mitigate the risks associated with your software products and hardware models.

The TLM risk details of software products and hardware models are calculated based on their lifecycle dates. These dates include end of support, end of extended support, and end of life.
The sum of the related software and hardware risk score is the risk score of an application service. The sum of the related application service risk score is the risk score of a business application.

## Procedure

1. Navigate to WorkspacesEnterprise Architecture Workspace.
2. Open the Technology Portfolio page by selecting the Technology Portfolio icon ![]().
3. Select TLM risk.  
   To update the TLM risk scores, you must run the Populate Technology Lifecycle Risks job. For more details, see [Schedule a job to generate TLM technology risk](https://www.servicenow.com/docs/ugweTOjYordXwmIhrpcszQ "Execute the  Populate Technology Lifecycle Risks scheduled job to generate the Technology Lifecycle Management (TLM) technology lifecycle risks and populate the TLM Technology Lifecycle Risks [sn_apm_tpm_technology_risk] table.").
{#eaw-view-tech-risk__steps_w5l_x1b_xkc}
**Related tasks**   

* [Update TLM data for a business application or application service](https://www.servicenow.com/docs/6M29SFzEFz74U0QOnGKq9g "Manually update the Technology Lifecycle Management (TLM) lifecycle data for software and hardware models in your business applications and application services.")
* [Restart the Populate TLM Discovered Technologies and Lifecycles job](https://www.servicenow.com/docs/QCaqQ4vIjb9g_IpO8EE5vg "You can restart the Populate TPM Discovered Technologies and Lifecycles job if it encounters any interruptions or failures.")
* [Update the system property to gather software products from a CMDB table](https://www.servicenow.com/docs/pjp5kjGss7g8ytEHKd5Tpw "You can optionally customize the default values of the sn_apm_tpm.configurationItemsWithSoftwareInstalls system property, to capture the details of Technology Lifecycle Management (TLM) software products that aren’t stored in the default CMDB tables, Computer (CMDB_CI_Computer) and all similar instances of the table, Docker Container (CMDB_CI_Docker_Container), and Serverless Hardwares (CMDB_CI_Serverless_Hardware).")
* [View technology portfolio audit risk details](https://www.servicenow.com/docs/VgiaMpAR7M~t_EXinQ_2Yw "Use the Enterprise Architecture Workspace to view audit risk details for your technology portfolio and identify items that require attention.")
* [Update verification status of TLM audit details](https://www.servicenow.com/docs/QJMwri47OSnV5m391eTJ_Q "Change the verification status of a software product or hardware model lifecycle in the TLM technology lifecycle exception table.")
* [View TLM logs](https://www.servicenow.com/docs/TTymR6b~FRHp0fZ49DfMSw "Track the progress of Technology Lifecycle Management (TLM) analysis by examining the TPM Discovered Technology Run Logs [sn_apm_tpm_discovered_technology_run_log] table. Each time the analysis is run, an entry is added to this table.")

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