---
sourceDocument: Australia Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/application-portfolio-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enterprise Architecture

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Working with custom shapes

# Working with custom shapes {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Custom shapes represent specific elements that are unique to your organization. Manage custom shapes, create diagram actions for the shapes in the Enterprise Architecture Workspace.
* **[Storing shapes or images to the database](https://www.servicenow.com/docs/~9vtcsXjTOUBDg~5b3jbnQ)**   
  Upload the images to the database to configure them to show up in the diagrams page of the Enterprise Modeling and Visualization.
* **[Create a diagram action for a custom shape](https://www.servicenow.com/docs/Fr325l0HcpHA97YF4M~~pA)**   
  Create diagram actions for newly added custom shapes that can be used in  Enterprise Modeling and Visualization to create diagrams.
* **[Add a custom shape library](https://www.servicenow.com/docs/2RGW79O1W1T95Afzz7XFcw)**   
  Create a shape library to add custom shapes that are unique to your organization.
* **[Add a shape library element for a custom shape](https://www.servicenow.com/docs/_iXN_Ll~YkhRuDszWl7_0g)**   
  Create a shape library element to associate a custom shape and its diagram action to the custom shape library.
* **[Custom shapes example](https://www.servicenow.com/docs/ZetzGvY0bLcKUTmHMOa0rg)**   
  Use custom shapes to represent specific elements that are unique to your organization, such as custom business processes, systems, or roles.