---
sourceDocument: Australia Enterprise Architecture
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/application-portfolio-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enterprise Architecture

ft:clusterId :

    - appportman

bundleId :

    - appportman

workflow :

    - Technology


---

# Explore the Application Assessments dashboard

# Explore the Application Assessments dashboard {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Application Assessments dashboard is a responsive dashboard that provides a complete view of applications.

The widgets on the dashboard visualize data over time, helping you analyze business processes and identify areas for improvement. The spline chart gives you a trend of the application indicators against the normalized value over
different quarters in a fiscal period.

The Application Assessments dashboard provides preconfigured reports and you can also configure these reports according to your requirement.

You can also filter the data on the dashboard and share the different indicators and indicator scores.  
The following widgets are provided on the dashboard to help you analyze trends:

* Customer satisfaction trend: Level of customer satisfaction over time associated with various applications that belong to an application family. The normalized value is derived by computing the maximum and minimum application weight values.
* Usage trend: Usage of applications over time.
* Business value trend: Business value of the applications over time.
* Technical risk trend: Technical risks the applications may have over time.
* Total changes trend: Total changes made to the applications over time.
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Use the following filters to narrow down the results on the dashboard page:

* Application category
* Business process
* Business unit
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On applying any filter, the filter criteria are applied to all available widgets across the dashboard.

You can manually refresh the dashboard by using the refresh icon (![Refresh dashboard icon.]()).
**Related tasks**   

* [View application performance in Application Assessments dashboard](https://www.servicenow.com/docs/MkdVK2opZD6TMkLzefVlgQ "Use the Application Assessments dashboard to view overview reports on the performance of the business applications.")