---
sourceDocument: Australia Build workflows
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/build-workflows

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Create Task activity

# Create Task activity {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read
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## Summary of Create Task activity

The Create Task activity enables ServiceNow customers to create task records within a playbook using previously gathered or generated data.
This activity is designed to streamline task creation and management by automating the generation of tasks based on playbook workflows.
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This activity is available as a common activity and can be added to playbooks by users with the **admin** , **playbook.admin** , or **pdauthor** roles.

## Key Features

* **Configurable Inputs:** Users can define key properties such as the task's title, description, assigned user, short description, and the task table where the record will be created.
* **Run Conditions and Scheduling:** Conditions can be set to control when the activity or stage runs, including options to start immediately, after specific stages or activities, and to delay the start by a specified duration.
* **Assignment Controls:** The activity allows specifying both an assignment group and individual users responsible for the task. If unspecified, any user can access the task data. By default, these are mapped to the trigger record's assignment fields.
* **Wait Options:** You can configure the playbook to pause until the user completes or skips the activity, or until the created task record is completed.
* **Advanced Field Configuration:** Additional fields can be added to the created task with specific values, and fields to display after creation can be customized.
* **Outputs for Integration:** The activity outputs references to the created task record and its table, enabling subsequent activities in the playbook to use this data effectively.

## Practical Use and Benefits

By using the Create Task activity, ServiceNow customers can automate task creation within playbooks, ensuring tasks are consistently created with the correct assignments and details. The ability to pause the playbook for task completion or user input adds flexibility to complex workflows. Mapping assignment fields to the trigger record ensures alignment with existing task ownership and access controls, improving collaboration and accountability.

Ultimately, this activity helps customers accelerate task management processes, maintain control over task assignments, and improve workflow efficiency within ServiceNow playbooks.  
Create a task record from previously gathered or generated data.

## Roles and availability {#create-task-activity__section_pwq_rb5_kcb}

This activity is available as a common activity. Users with the admin, playbook.admin, or pd_author can add this activity to a playbook.

## Inputs {#create-task-activity__section_yb4_zq3_plb}

Open the activity properties panel and configure your activity to add values for the following inputs. If the input value varies, use the pill-picker to show where to get the value. To learn more about the pill-picker, see [Dot-walking examples](https://www.servicenow.com/docs/access?context=dot-walking-examples&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US). {#create-task-activity__table_ajt_sr3_plb__entry__3}{#create-task-activity__wait-process}

| Input | Type | Description |
|-|-|-|
| Label | String | Title to display as activity and playbook card. |
| Description | String | Information to display about activity usage or outcome. |
| Run condition | Condition Builder | Conditions that must be met to run an activity or stage. You can use data from prior activities to build conditions. Note: Select Show additional options to see this field. |
| Start Rule | Choice | Under ScheduleStart Rule, select a start rule for when your stage should start running: * When process starts: Your stage starts running as soon as the playbook starts. * After specific stages: Your stage starts running after specified stage(s) have finished running. {#create-task-activity__ul_f4z_nq1_ppb}Under Schedule \> Start Rule, select a start rule for when your activity should start running: <!-- --> * When stage starts: Your activity starts running as soon as its stage starts running. Your stage starts running when your playbook is triggered. * After specific activities: Your activity starts running after specified activities have finished running. {#create-task-activity__ul_zzc_3ls_m1c} |
| Start with delay | True/False | Option to wait for a duration of time before running an activity or stage. When enabled, this input displays the [Start with delay input properties](https://www.servicenow.com/docs/EdInaaLAHZCnrBcJbs96Lw "Specify a duration of time to wait before running an activity or a stage whose start rule and conditions have been met. Give users time to act during automated playbooks. Give users time to wait for a specific date and time to complete actions."). Note: Select Show additional options to see this field. |
| Assigned To | Reference.User \[sys_user\] | User responsible for completing the task associated with the activity. Note: Select Show additional options to see this field. |
| Short Description | String | Summary of the task to complete. |
| Wait for user input | Choice | Option to pause the playbook until the end user manually completes or skips the activity. Only users with the playbook.admin role can edit this field. By default, the activity waits for user action or data before it completes. |
[ ]

{#create-task-activity__table_ajt_sr3_plb}

## Advanced inputs {#create-task-activity__section_bgh_1r3_plb}

After configuring the required inputs for your activity, you can also choose to configure additional inputs. In the side panel, select Show additional options to display these advanced inputs. For more information, see [Activity experience](https://www.servicenow.com/docs/aEvbv54ObgcCjjhXabvx8w#activity-definitions__activity-experience). {#create-task-activity__table_cjj_sr3_plb__entry__3}

| Input | Type | Description |
|-|-|-|
| Assignment Group for this Process Step | Reference.Group \[sys_user_group\] | Assignment group allowed to perform this playbook activity. If you don't set any values for Assignment Group or Assigned To, any user can read and edit the collected data. The Assignment group and Assigned to fields limit who has access to do so. To specify only individual users, use the Assigned To field. The same users do not need to be specified in both fields. Note: By default, these fields are mapped to the Assignment Group and Assigned To fields of the trigger record. This means that users assigned to work on the parent record have access to submit, view and edit the collected data by default. |
| Assigned to this Process Step | Reference.User \[sys_user\] | User allowed to perform this playbook activity. If you don't set any values for Assignment Group or Assigned To, any user can read and edit the collected data. The Assignment group and Assigned to fields limit who has access to do so. To specify only individual users, use the Assigned To field. The same users do not need to be specified in both fields. Note: By default, these fields are mapped to the Assignment Group and Assigned To fields of the trigger record. This means that users assigned to work on the parent record have access to submit, view and edit the collected data by default. |
| Task Table | Table Name | Name of the task table extension in which you want to create a task. The activity completes when this task is complete. |
| Field values | Choice | The field that you want to add to your task. |
| Add Field | Template Value | Field values to assign when creating the task record. |
| Fields to show after creation | String | Comma-separated list of fields to display for a created record. |
| Wait for Task completion | True/False | Pause the playbook until the created Task record is complete. |
[ ]

{#create-task-activity__table_cjj_sr3_plb}

## Outputs {#create-task-activity__section_unx_fr3_plb}

These outputs can provide data to other activities in your playbook. You can access this data as activity inputs when you configure your activity: {#create-task-activity__table_mv2_rr3_plb__entry__3}

| Output | Type | Description |
|-|-|-|
| Table | Table Name | Table containing new record. |
| Record | Reference.Task\[task\] | Reference to record created. |
[ ]

{#create-task-activity__table_mv2_rr3_plb}

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