---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/conversational-interfaces

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Configure a Zoom webhook for Zoom extension for Omnichannel Callback

# Configure a Zoom webhook for Zoom extension for Omnichannel Callback {#ariaid-title1}

Release version: Australia  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure a Zoom webhook in ServiceNow to notify the Zoom extension for Omnichannel Callback app when a callback meeting transcript is completed in Zoom.

## Before you begin

The verification token from the Notify
Zoom connector configuration in Zoom must be available.

Role required: admin

## Procedure

1. Navigate to AllZoom SpokeZoom Webhook Registries.
2. Select Zoom Callback Transcript completed from the list.
3. In the Token field, paste the verification token that validates event notifications.
4. Select Update.

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