---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/conversational-interfaces

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Enable ServiceNow Otto for Virtual Agent in Slack

# Enable ServiceNow Otto for Virtual Agent in Slack {#ariaid-title1}

Release version: Australia  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable large language model (LLM) conversational experiences with ServiceNow Otto in your Slack integration.

## Before you begin

Ensure that you enable AI Search. For more information about enabling AI Search, see [Enable AI Search for Next Experience](https://www.servicenow.com/docs/access?context=enable-ais-next-exp-app&version=australia&pubname=australia-platform-administration&ft:locale=en-US).

Role required: admin

## Procedure

1. Log in to your ServiceNow instance and navigate to AllConversational InterfacesAssistant Designer.
2. On the Assistants tab, select Edit for an assistant that is integrated with Slack.  
   For example, select ServiceNow Otto for Virtual Agent (default).

   Note:  
   Verify that the assistant you choose is integrated with the Slack workspace before selecting it.
3. On the assistant configuration page, navigate to Review display experiencesChannels.
4. Select the Slack channels to integrate with ServiceNow Otto for Virtual Agent.  
5. On the assistant configuration page, navigate to Chat features.
6. In the Response streaming section, select the Allow response streaming check box.  
7. Select Save and Continue.
{#enable-na-llm-slack__steps_ldp_jc1_yjc}

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