---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/customer-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Administer Customer Contracts and Entitlements

# Administer Customer Contracts and Entitlements {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Set up the Customer Contracts and Entitlements application to enable maintaining service contracts, contract lines, and entitlements.  
{#administer-pss__table_csd_15h_q1c__entry__2}

| Task | Description |
|-|-|
| [Add related lists to sold products and install base items](https://www.servicenow.com/docs/IXdyT1Uw3Cx7~8SyZNSXdw "Add Customer Contracts and Entitlements entities' related lists on the sold products and install base Items pages.") | Add related lists to the Sold Product and Install Base Item forms to see the associated contracts, contract line items, and entitlements. |
| [Add a service contract related list](https://www.servicenow.com/docs/5MgD_ctYZ_9a69ynaSflIw "Add a service contract related list to the Accounts, Consumers, and Households pages.") | Add related lists to the Account, Consumer, and Household forms to see the associated contracts. |
[Table 1. Administration tasks for Customer Contracts and Entitlements]

{#administer-pss__table_csd_15h_q1c}