---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/customer-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Associate consumer location with profile

# Associate an existing consumer location with a consumer profile {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Associate an existing consumer location with a consumer profile by using the Consumer Profile Location \[sn_csm_consumer_profile_location\] table in the Customer Service Management (CSM) application. By connecting consumer profiles and locations, industries can handle multiple addresses that are associated with individual profiles.

## Before you begin

Role required: One of the following roles:

* sn_crm_consumer_data_manager
* sn_crm_consumer_relationship_data_manager
* sn_crm_foundation_data_manager
* sn_crm_foundation_admin
* admin
{#assoc-existing-consumer-loc__ul_zty_zbx_m3c}

## About this task

By using the Consumer Profile Location \[sn_csm_consumer_profile_location\] table, you can store the relationship between the consumer profile and location.

## Procedure

1. In the navigation filter, enter <kbd class="ph userinput">sn_csm_consumer_profile_location_list.do</kbd>.
2. In the Consumer Profile Locations record, select New.
3. In the Location field, select the lookup icon ![Lookup icon]() to open the list of locations.
4. Select the location to be associated with the consumer profile.
5. On the form, fill in the fields.  
   For a description of the field values, see [Consumer Profile Location table](https://www.servicenow.com/docs/hZuuFhQ46gmvF~q3K16tig "The Consumer Profile Location [sn_csm_consumer_profile_location] table stores the relationship between the consumer profiles and locations.").
6. Select Submit.

## Result

A location has been added to the consumer profile. Additionally, you can include different addresses, like a mailing address or a shipping address, and associate them with the same consumer profile, depending on the use
case.
**Related tasks**   

* [Create and associate a location to a consumer profile](https://www.servicenow.com/docs/VoKK9xM2~XAF9P8PSWLrFw "Create a location and associate it with the consumer profile in the Customer Service Management (CSM) application. With this functionality, you can create and associate multiple addresses to a consumer profile that serve other purposes.")