---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/customer-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Associate a location with a billing account

# Associate a location with a billing account {#ariaid-title1}

Release version: Australia  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Associate one or more locations with a billing account by creating billing account address records. Each billing account address links a billing account to a location and identifies the type of address.

## Before you begin

Role required: sn_billing_account.crm_b2b_writer or sn_billing_account.crm_b2c_writer, or a role that contains (sn_billing_account.crm_data_manager or sn_billing_account.crm_admin). The unrestricted billing account roles
(sn_billing_account.writer, sn_billing_account.data_manager, sn_billing_account.admin) also apply.

## About this task

A billing account address \[sn_billing_account_address\] table links a billing account to a location and identifies the type of address using the available location types. Associating locations with a
billing account gives you a structured record of where an account operates. You can maintain more than one address per account and mark one as the primary. This keeps address information consistent and reusable across the
customer data model.{#associate-location-with-billing-account__p_loc_ctx_11c}  
Verify the following prerequisites are in place:

* A billing account record exists.
* The location record that you want to associate with the billing account exists.
{#associate-location-with-billing-account__ul_loc_ba2_11c}

## Procedure

1. Navigate to AllCustomer ServiceCustomerBilling Accounts.
2. Select a billing account from the list.  
   For more information on how to create a billing account record, see [Install billing account](https://www.servicenow.com/docs/2NJWajhhzCrd0OqA3BnHVQ "You can install the Billing Account Core (sn_billing_account) application if you have the admin role.").
3. Select New from the Billing Account Addresses related list.
4. On the form, fill in the fields.  
   {#associate-location-with-billing-account__table_ba_addr_loc__entry__2}

   | Field | Definition |
   |-|-|
   | Billing account | Billing account that this address is associated with. |
   | Location | Location record associated with the billing account. References the Location (cmn_location) table. |
   | Type | Type of address for the billing account. The available values are the configured location types. |
   | Primary | Indicates whether this is the primary address for the billing account. |
   | Active | Indicates whether the billing account address record is active. |
   [Table 1. Billing Account Address form]

   {#associate-location-with-billing-account__table_ba_addr_loc}
5. Select Submit to create the billing account address record.

*[\>]: and then