---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/customer-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Associate services with product models

# Associate services with product models {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable customers to select services for products by associating services with product models.

## Before you begin

Role required: sn_customerservice_manager or admin

## About this task

One product model can have multiple associated services.

## Procedure

1. Navigate to AllCustomer ServiceProduct Models.
2. Select a product model.
3. Configure the form to display the Services related list.  
   For more information, see [Add a related list to a form](https://www.servicenow.com/docs/access?context=configure-form-layout&version=australia&pubname=australia-platform-administration&section=t_AddARelatedList&ft:locale=en-US).
4. On the Services related list, click New or Edit to add an existing service offering to the product model.

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