---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/customer-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Create a sub forum

# Create a sub forum {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a sub forum and map it to a parent forum to establish a forum
hierarchy.

## Before you begin

Role required: sn_communities.forum_admin

## About this task

There are two ways of creating a sub forum in Communities.

## Procedure

1. Navigate to AllCommunityAdministrationForums.
   * On the Forums list page, click New.
   * Locate the forum to create a sub forum in, click its name, and then click the Sub Forums related list.
   {#create-sub-forum__choices_clr_nnb_ffb}
2. Fill in the fields on the Forum New record form.  
   For field description, see [Forum form fields](https://www.servicenow.com/docs/KJoCW4sY_Aw1ljm43B20ag "Set fields on the form to create new forum or sub forum.").
{#create-sub-forum__steps_sw5_rz1_ffb}

## Result

The forum hierarchy of forums and sub forums is displayed on the community home page,
forum landing page, when creating questions, blogs, or events, and in the search
filters.

*[\>]: and then