---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/customer-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Create a topic

# Create a topic {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a topic for users to create and share content.

## Before you begin

Role required: sn_communities.admin

## Procedure

1. Navigate to AllCommunityAdministrationTopics.
2. Click New.
3. On the form, fill in the fields.  
   For field description, see [Topic form fields](https://www.servicenow.com/docs/W5isXSW8v~mqYIvu18Ia~Q "Set fields on the form to create a new topic.").
4. Click Submit.  
   The topic is created and added to the list of topics.

## What to do next

Add a topic to a forum. For details, see [Add a topic to a forum](https://www.servicenow.com/docs/rGBST6950qO94wmoAx2xwg "Add a topic to a forum so that users can associate content to that topic.").

*[\>]: and then