---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/customer-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Debug user permissions

# Debug user permissions {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Investigate and diagnose problems with user access to forums.

## Before you begin

Role required: sn_communities.forum_admin

## Procedure

1. Navigate to AllCommunityAdministrationForums.
2. Click the name of the forum to investigate.
3. Click the Debug Forum Permissions related link.
4. Enter the name of the user you want to check the permissions for.  
   The forum user permissions information indicates which content and access types the user has for a particular forum.
**Related tasks**   

* [Copy permissions from a parent forum](https://www.servicenow.com/docs/wY3V~lMLx1ri_QOkf6LnWg "You can copy permissions from a parent forum to a child forum.")
* [Copy permissions from a forum](https://www.servicenow.com/docs/aHcvYGp40Bt76gKTVwVwvA "You can copy all permissions and content types from one forum to another.")

*[\>]: and then