---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/customer-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Activate Web Embeddables

# Activate Web Embeddables {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can enable the ServiceNow Components for Customer Service (sn_cx_components), Web components for Guest Embeddables (sn_guest_component), and Web Embeddable Core (sn_embeddable_core) to enable Web Embeddables on your instance. The application establishes related plugins if they aren't already installed.

## Before you begin

Role required: admin

## About this task

Activating Web Embeddables installs the following plugins:

* Components for Customer Service (sn_cx_components)
* Web Components for Guest (sn_guest_component)
* Web Embeddable Core (sn_embeddable_core)
{#act-web-embeddables__ul_awe_plugins}

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#act-web-embeddables__find-plugins-cmd}
{#act-web-embeddables__navigate-application}
2. Find the plugin using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#act-web-embeddables__p_cb1_nfg_h1c}
   {#act-web-embeddables__find-plugin-cmd}
{#act-web-embeddables__find-plugin}
3. Select Install to start the installation process.  
   Note:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=australia&pubname=australia-platform-administration&ft:locale=en-US). {#act-web-embeddables__activate-plugin}
{#act-web-embeddables__activate-plugin}{#act-web-embeddables__steps_rfx_bf1_2t}

## Result

Web Embeddables is available on your instance. To see the roles, tables, and properties that the plugins add, see [Components installed with Web Embeddables](https://www.servicenow.com/docs/3nCDLQS71stjaif7awLYGw "Several types of components are installed with the activation of Web Embeddables, including tables, user roles, and scheduled jobs.") and [Properties installed with Web Embeddables](https://www.servicenow.com/docs/7Mb5VkRXHHnG8f8lo5xRaA "Configure the properties available with Web Embeddables. Properties are added with the activation of the Web Embeddables plugin.").

## What to do next

Set up your instance for Web Embeddables. See [Set up Web Embeddables](https://www.servicenow.com/docs/yVIRd3h2V3e02569od_4~Q "Learn how to set up the Web Embeddables on your ServiceNow instance.").

*[\>]: and then