---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/customer-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Case list component

# Case list component {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the Case list component to show customers their cases and let them open a case to see its details.
Each case in the case list can include details such as the case number, the customer's name, short description, status, and opened. You can also add other columns using component properties.  
Note:  
The Case list component can show the records from any extended table of case or task table.
Figure 1. Case list component

## Related components {#case-list-component__section_related}

Use the Case list component with other components on your website:

* [Case view component](https://www.servicenow.com/docs/fS8GRMZxQjbJ0ePRooB8MA "Displays a detailed view of all case-related activities that help you to make effective decisions and act on a case. It also displays an activity tab and an attachments tab for case management."): Shows the details of the case that the customer selects.
* [Case create component](https://www.servicenow.com/docs/au4WYN8w8G4wlTqt0DyScA "Enables you to create a case to address any issues related to products and services."): Lets customers submit a case that then appears in the list.
{#case-list-component__ul_related}