---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/customer-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Select a playbook activity view

# Select a playbook activity view {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The activity view determines how the stages and activities are displayed in the
playbook.

## Before you begin

Role required: admin

## Using keyboard navigation in a playbook {#playbook-select-activity-view__section_dqc_423_zjc}

Use the following keyboard keys to navigate playbook stages and activities.

* Tab key: Use the Tab key to initiate navigation and move between stages, activities, and the playbook work area.
* Arrow keys: Use the left, right, up, and down arrow keys to navigate the fields on a playbook activity card.
* Enter key: Press the Enter key to select buttons on a playbook activity card.
{#playbook-select-activity-view__ul_eqc_423_zjc}

## About this task

Users with the system administrator role can select the activity view in the playbook component configuration in UI Builder.

## Procedure

1. Navigate to UI Builder and open the playbook component.
2. Select the playbook component.
3. In the Config tab, select a view in the Activity View field.

   | Choice | Description |
   | Stacked | Displays the stages in the playbook life cycle panel and cards for each of the activities in the current stage in the playbook work area. |
   | Focused | Displays the stages and activities in the playbook life cycle panel and the current activity in the playbook work area. |
   |-|-|

   {#playbook-select-activity-view__choicetable_p3k_2zl_vpb}
4. Select Save.