---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/customer-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Share a task plan template from the workspace

# Share a task plan template from the workspace {#ariaid-title1}

Release version: Australia  
Updated May 11, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Share a task plan template with specific users, groups, service  organizations, or organization criteria directly from the Task Plan Templates workspace.

## Before you begin

Role required: sn_task_plan.admin

## About this task

Share a task plan template from the Task Plan Templates workspace to control who can view and use the template. You can share templates in Draft or Published state. The template is private by default and is accessible only to
the creator until shared.

The Share button is available to template owners and users with the admin role. Other users can access templates shared with them and can share them only if they are the template owners.

## Procedure

1. Navigate to AllTask Plan TemplatesAll Task Plan Templates.
2. Open an existing task plan template, or select a template from the list view.
3. Select Share.  
   The share plan modal opens on the Share plan view.
4. Select the entity type to define access:  
   * To share with specific users, select users in the User field.
   * To share with specific group, select users in the Group field.
   * To share with a service  organization  or a combination of service  organization  and users, select a service  organization  and add users as  required. Optionally, select a  Member type to restrict access to a role within the  organization.
   * To share with users matching organization criteria, configure the Service  organization  criteria and Member type fields.
   * To share with all users in the organization, select Global.  
     Note:  
     Selecting Global option hides the other fields.
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5. Select Confirm.
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