---
sourceDocument: Australia Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/customer-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Track opportunities

# Track opportunities on the Business Location Service Portal {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable your location staff to track opportunities for their business locations using the Business Location Service Portal (BLSP). The portal enables them to view opportunities and any activity performed on them.

## Before you begin

Role required: For details on roles, see [Roles](https://www.servicenow.com/docs/PUIkCdRgJPvDVsI52APyPg "After successful integration of Opportunity Management with Service Model Foundation, various roles are added to the list view menu.").

## Procedure

1. Navigate to the business location service portal.
2. Select Your InformationOpportunities.  
   The page displays a list of all the opportunities.
3. From the list, select an opportunity to view its details.  
   You can access opportunities specific to a business location by navigating to HomeYour InformationBusiness Locations and then selecting Opportunities.
{#track-customer-opportunities-on-the-blsp__steps_g4s_xwm_vbc}

*[\>]: and then