--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined AI Analytics release notes for upgrades from Xanadu to Australia # Combined AI Analytics release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined AI Analytics Release Notes for Upgrades from Xanadu to Australia This consolidated release notes page provides ServiceNow customers with key information about AI Analytics updates, changes, and activation instructions relevant for upgrading from the Xanadu release to the Australia release. The notes cover multiple intermediate releases, highlighting new features, changes, and any deprecations or removals related to AI Analytics. Show full answer Show less ## Key Features Introduced * **Usage and Adoption Monitoring:** Enhanced capabilities to monitor key indicators of Now Assist usage and adoption, helping you track how your AI-driven assistance tools are performing in your environment. * **Custom Skill Performance Analytics:** View detailed usage and performance metrics of custom skills via a predefined dashboard, enabling better management and optimization of custom AI capabilities. * **AI Guardian Analytics:** Monitor the effectiveness of guardrails implemented through AI Guardian, ensuring AI features operate within safe and compliant parameters. * **User Search Analyzer:** Gain insights into search performance within Now Assist self-service experiences, including Virtual Agent interactions, to optimize user experience. * **Now Assist Context Menu Analytics:** Track usage and performance of context menu actions within Now Assist, providing granular visibility into user interactions. * **Now Assist Value Insights:** Measure estimated efficiency and productivity gains delivered by Now Assist, supporting ROI analysis of AI implementations. ## Changes to Existing Features * The **Overall Health** dashboard page was renamed to **Usage and Adoption**, and now includes expanded indicators to better reflect Now Assist usage metrics. ## Activation and Requirements * AI Analytics features activate automatically upon installation or update of any Now Assist application plugin from the ServiceNow Store. * If installation or update issues occur, customers are advised to consult relevant knowledge articles or open a Support case. * AI Analytics supports common browsers including Google Chrome and Microsoft Edge, ensuring broad accessibility for users. ## Other Considerations * No features or functionality were removed or deprecated in the upgrade path from Xanadu to Australia. * No additional localization, accessibility, or browser requirements were introduced beyond those noted. * Customers are encouraged to review pre- and post-upgrade tasks to ensure a smooth transition to the Australia release. ## Practical Impact for ServiceNow Customers By upgrading AI Analytics from Xanadu through to Australia, customers gain enhanced visibility into the performance and adoption of Now Assist AI features, supporting better management and optimization of AI-driven workflows. The introduction of detailed dashboards and analytics empowers administrators and business users to measure value and user engagement effectively. Activation through Now Assist plugins simplifies deployment, while browser support ensures accessibility. Overall, the upgrade supports improved AI governance, user experience insights, and operational efficiency tracking. Consolidated page of all release notes for AI Analytics from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family AI Analytics release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading AI Analytics to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-aianalytics-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Upgrade information : AI Analytics is installed and updated when you install or update any Now Assist application. If you have issues installing or updating applications, see this [knowledge article](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1637452) for steps that may address your issue. Otherwise, you can make a Support case. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for AI Analytics. {#dfrn3-aianalytics-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Usage and adoption](https://www.servicenow.com/docs/access?context=usage-and-adoption&family=yokohama&ft:locale=en-US) : Monitor key usage and adoption indicators of your Now Assist implementation. [Custom skill details](https://www.servicenow.com/docs/access?context=custom-skill-details&family=yokohama&ft:locale=en-US) : View usage and performance indicators of custom skills from the predefined custom skills dashboard page. [AI Guardian analytics](https://www.servicenow.com/docs/access?context=now-assist-guardian-analytics&family=yokohama&ft:locale=en-US) : Monitor the performance of guardrails enabled through AI Guardian. [User search analyzer](https://www.servicenow.com/docs/access?context=user-search-analyser&family=yokohama&ft:locale=en-US) : Gain insights into the search performance in Now Assist self-service experiences like Now Assist in Virtual Agent. [Now Assist context menu analytics](https://www.servicenow.com/docs/access?context=now-assist-context-menu-analytics&family=yokohama&ft:locale=en-US). : Monitor the usage and performance of Now Assist context menu actions. [Now Assist value insights](https://www.servicenow.com/docs/access?context=now-assist-value-insights&family=yokohama&ft:locale=en-US) : Track the estimated efficiency and productivity gains enabled through Now Assist. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing AI Analytics features. {#dfrn3-aianalytics-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Overall health : The Overall health dashboard page has been renamed to Usage and Adoption. The new page includes more indicators on usage and adoption of Now Assist. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some AI Analytics features or functionality were removed. {#dfrn3-aianalytics-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some AI Analytics features or functionality were deprecated. {#dfrn3-aianalytics-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate AI Analytics. {#dfrn3-aianalytics-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : AI Analytics features are available with activation of any Now Assist plugin from the ServiceNow Store. For more information, see [Install Now Assist plugins](https://www.servicenow.com/docs/access?context=install-now-assist-feature-plugins&family=yokohama&ft:locale=en-US). | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for AI Analytics we have noted them here. {#dfrn3-aianalytics-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for AI Analytics we have noted them here. {#dfrn3-aianalytics-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Browser requirements : AI Analytics supports various browsers, including Google Chrome and Microsoft Edge. For more information, see [Browser support](https://www.servicenow.com/docs/access?context=browser-support&family=yokohama&ft:locale=en-US). | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for AI Analytics, such as specific requirements or compliance levels. {#dfrn3-aianalytics-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for AI Analytics we have noted them here. {#dfrn3-aianalytics-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for AI Analytics we have noted them here. {#dfrn3-aianalytics-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | * Track the usage and adoption of your Now Assist implementation. * Monitor the performance of guardrails enabled through AI Guardian. * Gain insights into the search performance in Now Assist self-service experiences. * Track the estimated efficiency and productivity gains enabled through Now Assist. See [Analyzing Now Assist performance](https://www.servicenow.com/docs/access?context=now-assist-analytics&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ]