--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined Assessments and Surveys release notes for upgrades from Xanadu to Australia # Combined Assessments and Surveys release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Assessments and Surveys Release Notes for Upgrades from Xanadu to Australia This consolidated release notes document provides ServiceNow customers with essential information to prepare for upgrading Assessments and Surveys from the Xanadu release family through to Australia. It summarizes new features, important upgrade tasks, and relevant behavior changes across these releases. The notes include reminders where no updates were made for specific intermediate releases. Show full answer Show less ## Important Upgrade Considerations * **Xanadu:** If upgrading to Xanadu from versions prior to Utah, update Automated Test Framework (ATF) tests by replacing any "Click the Take Survey" button steps with "Click the Survey card" steps, as buttons on assessment or survey cards were removed in Utah. * **Quick Start Tests:** After upgrading or deploying new applications/integrations, run quick start tests for Assessments and Surveys to verify functionality. Customize these tests as needed if you have tailored your instance. ## Key Features and Changes * **Improved Survey Response Behavior (Xanadu):** User responses to inactive survey questions are no longer visible on the platform or portal, aligning the behavior between the two. Only responses to active questions are accessible via the View User Response button on the assessment instance form, although all response data is retained in the database. * **Activation:** Assessments and Surveys is a ServiceNow AI Platform feature that is active by default starting from Xanadu. ## No Updates or Changes For the Yokohama, Zurich, and Australia releases, no updates, changes, removals, or deprecations were made to Assessments and Surveys features or functionality. Similarly, there were no changes to browser requirements, accessibility, localization, or additional requirements during these releases. ## Practical Impact for Customers ServiceNow customers upgrading from Xanadu to Australia can expect consistent survey behavior regarding active and inactive questions, requiring minimal configuration changes except for ATF test updates when moving from versions prior to Utah. The feature remains active by default, and customers are encouraged to run quick start tests post-upgrade to ensure smooth operation. No deprecated or removed features require attention during these upgrades. Consolidated page of all release notes for Assessments and Surveys from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Assessments and Surveys release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Assessments and Surveys to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-assessmentsandsurveys-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | Update the Automated Test Framework (ATF) tests, if you're upgrading to Xanadu from any version prior to Utah. In the Utah release, all the buttons on the assessments or surveys cards have been removed. To run ATF tests successfully, the Click the Take Survey button step must be replaced with the Click the Survey card step for all tests that have this step. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Assessments and Surveys. {#dfrn3-assessmentsandsurveys-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | [Improved Survey Response Behavior](https://www.servicenow.com/docs/access?context=c_SurveyResults&family=xanadu&ft:locale=en-US) : To ensure consistency between the platform and portal, user responses to inactive survey questions are no longer viewable. Previously: * On the platform, while taking the survey/assessment, both active and inactive questions were visible. * On the portal, only active questions were visible. This update aligns platform and portal behavior. Only responses to active survey questions are accessible through the View User Response button on the assessment instance form, even if the user had answered them while the question was active. However, the responses will still be retained in the respective tables (the response data will not be deleted from the instance). On the response form, only active questions will be displayed [Quick start tests for Assessments and Surveys](https://www.servicenow.com/docs/access?context=quick-start-tests-survey&family=xanadu&ft:locale=en-US) : After upgrades and deployments of new applications or integrations, run quick start tests to verify that Assessments and Surveys works as expected. If you customized Assessments and Surveys, copy the quick start tests and configure them for your customizations. For more information, see [Quick start tests for Assessments and Surveys](https://www.servicenow.com/docs/access?context=quick-start-tests-survey&family=xanadu&ft:locale=en-US). | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Assessments and Surveys features. {#dfrn3-assessmentsandsurveys-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Assessments and Surveys features or functionality were removed. {#dfrn3-assessmentsandsurveys-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Assessments and Surveys features or functionality were deprecated. {#dfrn3-assessmentsandsurveys-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Assessments and Surveys. {#dfrn3-assessmentsandsurveys-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | Assessments and Surveys is a ServiceNow AI Platform feature that is active by default. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Assessments and Surveys we have noted them here. {#dfrn3-assessmentsandsurveys-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Assessments and Surveys we have noted them here. {#dfrn3-assessmentsandsurveys-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Assessments and Surveys, such as specific requirements or compliance levels. {#dfrn3-assessmentsandsurveys-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Assessments and Surveys we have noted them here. {#dfrn3-assessmentsandsurveys-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Assessments and Surveys we have noted them here. {#dfrn3-assessmentsandsurveys-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | * View the user responses only for active questions. See [Exploring Assessments and Surveys](https://www.servicenow.com/docs/access?context=assessments-and-surveys&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ]