--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined Asset Audit Response release notes for upgrades from Xanadu to Australia # Combined Asset Audit Response release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Asset Audit Response release notes for upgrades from Xanadu to Australia This consolidated release notes document guides ServiceNow customers through the Asset Audit Response updates from the Xanadu release family up to Australia. It highlights new features, changes, and important upgrade information to help you prepare and execute your upgrade effectively. The Australia release introduces enhanced security controls, AI-driven capabilities, and improved regulatory audit management workflows aimed at streamlining compliance and audit processes. Show full answer Show less ## Important Upgrade Information * **Enhanced Read-Only Security:** Australia adds granular control for read-only fields on the ServiceNow AI Platform® via a new `readonlyoption` field, supporting levels such as `strictreadonly` and `clientscriptmodifiable`. These backend changes maintain backward compatibility while improving instance security. * Refer to KB2718122 for technical guidance on identifying and adjusting affected fields. * No feature removals or deprecations were introduced between Xanadu and Australia for Asset Audit Response. ## New Features and Enhancements * **Zurich Release Highlights:** * Manage evidence request responses within the Asset Governance Workspace, tracking due dates, statuses, and remediation tasks to streamline financial regulatory audits. * Fulfill evidence requests via the Asset Response Guided Experience, providing step-by-step workflows and enabling remediation rule and task creation. * Collaborate between compliance and asset managers in the Audit Workspace to scope, plan, and prioritize financial regulatory audit engagements. * Associate evidence requests with financial regulatory requirements, such as FFIEC standards, to improve request accuracy and fulfillment efficiency. * **Australia Release Highlights:** * Automate summarization of completed and in-progress evidence requests using generative AI, enhancing insight into audit engagements and remediation planning. * Track impacted asset and configuration item records related to remediation tasks via the Impacted Records list for efficient remediation management. * View citation details---name, description, and supplemental guidance---for evidence requests within the Asset Response Guided Experience. * Incorporate financial regulatory context from the Digital Operational Resilience Act (DORA) to better align evidence requests with compliance obligations. * ServiceNow AI Platform now offers three licensing tiers (Foundation, Advanced, Prime) providing different levels of AI capabilities relevant to Asset Audit Response features. ## Changes to Existing Features * The Zurich release introduced the Coral theme as the default UI for portals and mobile experiences, including a dark mode option to enhance usability and accessibility. * In Australia, the ServiceNow Otto® conversational AI platform was rebranded to better reflect its evolved agentic and autonomous orchestration capabilities integrated into workflows. ## Activation and Additional Information * Asset Audit Response must be requested and installed from the ServiceNow Store; this remains consistent across all releases up to Australia. * No new browser requirements, accessibility compliance updates, or localization changes were introduced between Xanadu and Australia. * The Coral theme's dark mode option can help reduce eye strain and improve readability in audit-related interfaces. ## Practical Benefits for ServiceNow Customers * Leverage enhanced security controls to protect critical audit and asset data without sacrificing flexibility. * Improve regulatory audit efficiency by managing evidence requests and remediation tasks within dedicated workspaces and guided experiences. * Utilize AI-driven summarization to gain actionable insights and better plan audit activities. * Align audit evidence requests with up-to-date financial regulations and standards (e.g., FFIEC, DORA) to reduce compliance risks. * Benefit from a modern, accessible interface with theme options tailored for diverse user preferences. Consolidated page of all release notes for Asset Audit Response from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Asset Audit Response release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Asset Audit Response to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-assetauditresponse-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Upgrade information : The Australia release introduces enhanced protections for read‑only fields across the ServiceNow AI Platform®. These changes include a new "read_only_option" field with granular control levels, including "strict_read_only" and "client_script_modifiable". The changes occur in the back end and maintain backward‑compatible behavior. This update helps strengthen your instance security while preserving the flexibility you need. Refer to [KB2718122](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2718122) for additional technical details on how to identify affected fields and adjust their settings. For more information about granular read-only security options, see [Configuring read-only security options](https://www.servicenow.com/docs/access?context=read-only-option&family=australia&ft:locale=en-US). | [ ] ## New features Between your current release family and Australia, new features were introduced for Asset Audit Response. {#dfrn3-assetauditresponse-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | [Manage evidence request responses in the Asset Governance Workspace](https://www.servicenow.com/docs/access?context=asset-governance-workspace&family=zurich&ft:locale=en-US) : Track and manage responses to the evidence requests for your financial regulatory audit engagements by using the Asset Governance Workspace. You can also gain insight into critical audit data such as due dates, statuses, and remediation tasks, which can help streamline the audit engagement process. [Fulfill evidence requests through the Asset Response Guided Experience](https://www.servicenow.com/docs/access?context=fulfilling-evidence-requests-asset-audit-response&family=zurich&ft:locale=en-US) : Fulfill and respond to evidence requests for your financial regulatory audit engagements by using the Asset Response Guided Experience. It provides step-by-step guidance on generating, reviewing, and submitting the required evidence for each evidence request. You can also create remediation rules and corresponding remediation tasks to identify and resolve any gaps that are discovered through your evidence. [Manage financial regulatory audit engagements and evidence requests in the Audit Workspace](https://www.servicenow.com/docs/access?context=managing-audit-engagements-asset-audit-response&family=zurich&ft:locale=en-US) : Enable your compliance managers and asset managers to collaborate in managing the financial regulatory audit engagement process and requesting corresponding evidence from asset teams through the Audit Workspace in the ServiceNow® Audit Management application. Managers can scope, plan for, and prioritize each engagement to resolve any regulatory risks and compliance issues before they lead to audit failures. They can also use the requested evidence to formulate audit opinions and complete these engagements. [Streamline the fulfillment of evidence requests by using financial regulatory context in the Audit Workspace](https://www.servicenow.com/docs/access?context=creating-evidence-requests-asset-audit-response&family=zurich&ft:locale=en-US) : Associate your evidence requests with important financial regulatory requirements and guidelines, such as key financial standards from the Federal Financial Institutions Examination Council (FFIEC), by leveraging the Audit Workspace in the ServiceNow Audit Management application. By aligning each request with the relevant requirements and guidelines, you can help your asset managers better understand the compliance obligations that are associated with the requests. They can then use this information to fulfill each request more accurately and efficiently. | | Australia | [Automate the summarization of evidence requests](https://www.servicenow.com/docs/access?context=fulfill-evidence-requests-guided-experience&family=australia&ft:locale=en-US) : Use generative AI to summarize completed and in-progress evidence requests for your financial regulatory audits. Gain insight into the corresponding audit engagements, the associated financial regulations, and the evidence that was submitted for each request. In addition, view details about the remediation rules that were created for each request and the corresponding remediation tasks that were generated based on those rules. Use this information to help plan for and complete other in-progress evidence requests so that you can improve your operational efficiency. [Track impacted records that require remediation](https://www.servicenow.com/docs/access?context=fulfill-evidence-requests-guided-experience&family=australia&ft:locale=en-US) : Use the Impacted Records related list in your remediation tasks to track and take any necessary actions on the impacted records, including asset and configuration item (CI) records, that are associated with each task. These remediation tasks are automatically generated based on the remediation rules that you define during evidence request fulfillment. [View citations for your evidence requests](https://www.servicenow.com/docs/access?context=fulfill-evidence-requests-guided-experience&family=australia&ft:locale=en-US) : Gain insight into the citations that are associated with your evidence requests by using the Citation details fields in the Asset Response Guided Experience. Use these fields to identify the name, description, and supplemental guidance for any citation that is associated with a request. [Streamline the fulfillment of evidence requests by using financial regulatory context from the Digital Operational Resilience Act (DORA)](https://www.servicenow.com/docs/access?context=audit-workspace&family=australia&ft:locale=en-US) : Associate your evidence requests with financial regulatory requirements and guidelines from the Digital Operational Resilience Act (DORA). By aligning the relevant requests with these requirements and guidelines, you can help your asset managers better understand the compliance obligations that are associated with each request. They can then use this information to fulfill each request more accurately and efficiently. [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&family=australia&ft:locale=en-US) : The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available: * Foundation: AI basics to deliver insights * Advanced: AI to boost productivity across relevant use cases * Prime: Act autonomously with all AI assets, and create your own Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Asset Audit Response features. {#dfrn3-assetauditresponse-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | [Now Assist to ServiceNow Otto® name change](https://www.servicenow.com/docs/access?context=ai-products&family=australia&ft:locale=en-US) : ServiceNow Otto introduced AI on the platform. As that experience has evolved, there's a new name for the experience. ServiceNow Otto® is the conversational AI platform integrated into ServiceNow workflows. It provides agentic capabilities, supports multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration for cross-system workflows. | [ ] ## Removed Between your current release family and Australia, some Asset Audit Response features or functionality were removed. {#dfrn3-assetauditresponse-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Asset Audit Response features or functionality were deprecated. {#dfrn3-assetauditresponse-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Asset Audit Response. {#dfrn3-assetauditresponse-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Activation information : Install Asset Audit Response by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Asset Audit Response is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Install Asset Audit Response by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Asset Audit Response is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Asset Audit Response we have noted them here. {#dfrn3-assetauditresponse-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Asset Audit Response we have noted them here. {#dfrn3-assetauditresponse-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Asset Audit Response, such as specific requirements or compliance levels. {#dfrn3-assetauditresponse-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Asset Audit Response we have noted them here. {#dfrn3-assetauditresponse-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Asset Audit Response we have noted them here. {#dfrn3-assetauditresponse-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | * Enable asset managers to fulfill evidence requests for your financial regulatory audits through the Asset Response Guided Experience. * Track and manage responses to evidence requests for your financial regulatory audits in the Asset Governance Workspace. * Manage financial regulatory audit engagements and create corresponding evidence requests in the Audit Workspace. * Help asset managers respond to financial regulatory audits more accurately and efficiently by accessing predefined reports and financial regulatory context. * Identify gaps in your asset data by using remediation rules and tasks. See [Asset Audit Response](https://www.servicenow.com/docs/access?context=asset-audit-response&family=zurich&ft:locale=en-US) for more information. | | Australia | [Australia Patch 5](https://www.servicenow.com/docs/access?context=australia-patch-5&family=australia&ft:locale=en-US) * ServiceNow Otto® is the new AI experience brand. This change is reflected in the name of ServiceNow products. Your product entitlements remain unchanged. Check your entitlements to determine your access to specific features. [Australia Patch 1](https://www.servicenow.com/docs/access?context=australia-patch-1&family=australia&ft:locale=en-US) * Automatically generate summaries of completed and in-progress evidence requests for your financial regulatory audits. * Track and manage impacted records that are associated with your remediation tasks. * Gain insight into the citations associated with your evidence requests. See [Asset Audit Response](https://www.servicenow.com/docs/access?context=asset-audit-response&family=australia&ft:locale=en-US) for more information. | [ ]