--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined Card data security release notes for upgrades from Xanadu to Australia # Combined Card data security release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Card Data Security Release Notes for Upgrades from Xanadu to Australia This consolidated guide provides ServiceNow customers with essential information about Card Data Security updates from the Xanadu release through to Australia. It helps you prepare for upgrades by summarizing new features, changes, and activation instructions relevant to Card Data Security within the Financial Services Operations (FSO) environment. Show full answer Show less ## Key Features * **Tokenization Integration (Zurich Release):** Enables secure tokenization of card data in FSO dispute workflows by connecting to tokenizer services. You can configure which data values to tokenize and integrate with core systems and third-party providers such as Visa and Mastercard. * **Document Viewing in Tokenizer Vault (Australia Release):** Use the Card Data Security container to display sensitive documents stored securely in the tokenizer service vault without retaining them in your ServiceNow instance. * **PAN (Primary Account Number) Display Controls:** Flexibly display, mask, or redact PAN values in the workspace using the Card Data Security container, enhancing data privacy compliance. * **Updated Attachments Panel:** View external documents from card networks, acquirers, and merchants at the transaction level of disputes via a new UI builder page, improving visibility into supporting documentation. * **Mastercard and Visa Integration Enhancements:** Improved actions and integrations to support document downloads and streamline dispute processing. * **Coral Theme (Zurich Release):** Introduces a fresh, brand-neutral theme as the default for portals and mobile experiences, with a dark mode option, enhancing user experience for Card Data Security interfaces. ## Upgrade and Activation Guidance * **Pre- and Post-upgrade Tasks:** Review and complete necessary upgrade preparation steps before moving to Australia to ensure smooth transition. * **Activation:** Card Data Security must be installed by requesting it from the ServiceNow Store. This applies to both Zurich and Australia releases. The Store also provides cumulative release notes for all app versions. ## Additional Information * No removals or deprecations of Card Data Security features occurred between Xanadu and Australia releases. * There are no new browser, localization, or accessibility requirements introduced in these releases. * Enhanced PCI compliance is maintained through integrated tokenization and secure handling of sensitive card data within dispute workflows. ## Practical Benefits for ServiceNow Customers * Improved security and compliance through tokenization and controlled PAN display. * Enhanced dispute management with easy access to external documents without compromising sensitive data storage. * Streamlined integrations with major payment networks supporting efficient dispute resolution. * Consistent and improved user experience with updated UI themes and attachment views. * Clear activation and upgrade paths to adopt new features confidently. Consolidated page of all release notes for Card data security from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Card data security release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Card data security to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-carddatasecurity-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Card data security. {#dfrn3-carddatasecurity-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | [Card Data Security](https://www.servicenow.com/docs/access?context=card-data-security&family=zurich&ft:locale=en-US) : Tokenize secure card data in FSO dispute workflows by integrating with a tokenizer service through Card data security. You can configure which values to tokenize, establish connections to core systems and third-party systems like Visa and Mastercard, and manage tokenizer resource configurations. | | Australia | [View documents in the tokenizer service vault](https://www.servicenow.com/docs/access?context=card-data-security-component&family=australia&ft:locale=en-US) : Use the Card data security container to display documents in the tokenizer service vault without storing sensitive documents in your ServiceNow instance. [PAN display](https://www.servicenow.com/docs/access?context=reveal-a-pan-using-card-data-security&family=australia&ft:locale=en-US) : Display, mask, or redact PAN values in the workspace with the Card data security container. [Updated attachment panel](https://www.servicenow.com/docs/access?context=manage-attachments-in-card-data-security&family=australia&ft:locale=en-US) : View external documents from card networks, acquirers, and merchants at the transaction level of a dispute, which are stored in the tokenizer service vault. [Mastercard and Visa integration updates](https://www.servicenow.com/docs/access?context=spokes&family=australia&ft:locale=en-US) : Updated Mastercard and Visa actions and integrations to support document download in Card data security. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Card data security features. {#dfrn3-carddatasecurity-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | [Attachments panel](https://www.servicenow.com/docs/access?context=manage-attachments-in-card-data-security&family=australia&ft:locale=en-US) : A UI builder page has been added to display external documents from card networks, acquirers, and merchants at the transaction level when Card data security is installed. | [ ] ## Removed Between your current release family and Australia, some Card data security features or functionality were removed. {#dfrn3-carddatasecurity-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Card data security features or functionality were deprecated. {#dfrn3-carddatasecurity-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Card data security. {#dfrn3-carddatasecurity-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Activation information : Install Card data security by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Card data security is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | Activation information : Install Card data security by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Card data security is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Card data security we have noted them here. {#dfrn3-carddatasecurity-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Card data security we have noted them here. {#dfrn3-carddatasecurity-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Card data security, such as specific requirements or compliance levels. {#dfrn3-carddatasecurity-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Card data security we have noted them here. {#dfrn3-carddatasecurity-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Card data security we have noted them here. {#dfrn3-carddatasecurity-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | * Ensure Payment Card Industry (PCI) compliance and the secure handling of sensitive card data with an integrated tokenization solution for Financial Services Operations disputes. * Integrate with major core systems and third-party systems, including (but not limited to) Visa, Mastercom, Mastercom Extended, Ethoca, Verifi, and Visa Stop Payment Service. Visa and Mastercom are predefined integrations. See [Card Data Security](https://www.servicenow.com/docs/access?context=card-data-security&family=zurich&ft:locale=en-US) for more information. | | Australia | * Display sensitive documents, and mask or reveal PANs in the FSO workspace with the Card data security container. * View external documents from card networks, acquirers, and merchants at the transaction level of a dispute in an updated Attachments view. See [Card Data Security](https://www.servicenow.com/docs/access?context=card-data-security&family=australia&ft:locale=en-US) for more information. | [ ]