--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined Content Understanding release notes for upgrades from Xanadu to Australia # Combined Content Understanding release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Content Understanding Release Notes for Upgrades from Xanadu to Australia This consolidated release notes page assists ServiceNow customers in preparing for their upgrade of Content Understanding from the Xanadu release family to Australia. It summarizes new features, changes, deprecations, and activation information across all intermediary releases to provide a clear upgrade path and highlight important considerations. Show full answer Show less ## Key Features Introduced in Australia * **Information Extraction Skill:** Enables capturing structured data from documents, validating extracted values through an intuitive review interface, and integrating results into downstream workflows. * **Content Insights AI Agent:** Facilitates extraction of information, answering questions, and summarizing documents and images to accelerate agent workflows. * **Attachment Summarization:** Provides near real-time summarization of uploaded document content, extracting key information to reduce manual triage effort for agents. ## Upgrade and Activation Notes There are no additional pre- or post-upgrade tasks, changes, removals, or deprecations specific to Content Understanding between Xanadu and Australia releases. Content Understanding is available through the ServiceNow Store and requires no new browser or localization considerations. Customers should review activation instructions to enable Content Understanding features post-upgrade. ## Practical Benefits for ServiceNow Customers * Improved ability to extract and validate structured data from documents, enhancing automation and accuracy. * Accelerated agent workflows through AI-driven insights, question answering, and document summarization. * Reduced manual effort in handling attachments by leveraging summarization at scale. * Seamless integration of these capabilities into existing processes without disruption during upgrade. Consolidated page of all release notes for Content Understanding from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Content Understanding release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Content Understanding to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-contentunderstanding-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Content Understanding. {#dfrn3-contentunderstanding-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | [Information Extraction skill](https://www.servicenow.com/docs/access?context=cu-extract-information-from-document&family=australia&ft:locale=en-US) : Capture structured data from documents, validate extracted values in an intuitive review interface, and integrate the results into downstream processes. [Content insights AI agent](https://www.servicenow.com/docs/access?context=cu-content-insights-ai-agent&family=australia&ft:locale=en-US) : Extract information, answer questions, and summarize documents and images to accelerate agentic workflows. [Attachment Summarization](https://www.servicenow.com/docs/access?context=attachment-summarization&family=australia&ft:locale=en-US) : Read and summarize the content of uploaded documents, extract key information in near real-time, and significantly reduce manual triage time for agents. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Content Understanding features. {#dfrn3-contentunderstanding-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Content Understanding features or functionality were removed. {#dfrn3-contentunderstanding-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Content Understanding features or functionality were deprecated. {#dfrn3-contentunderstanding-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Content Understanding. {#dfrn3-contentunderstanding-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Important: Content Understanding is available in the ServiceNow Store. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Content Understanding we have noted them here. {#dfrn3-contentunderstanding-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Content Understanding we have noted them here. {#dfrn3-contentunderstanding-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Content Understanding, such as specific requirements or compliance levels. {#dfrn3-contentunderstanding-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Content Understanding we have noted them here. {#dfrn3-contentunderstanding-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Content Understanding we have noted them here. {#dfrn3-contentunderstanding-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | * Capture structured data from documents, review extracted values, and integrate the results into downstream processes. * Extract information, answer questions, and summarize documents and images to accelerate agentic workflows. * Use a multimodal tool to process documents and images within custom skills. * Enable document chat in Virtual Agent. * Summarize attached files linked to records on a large scale to facilitate comprehension and decision-making. See [Content Understanding](https://www.servicenow.com/docs/access?context=content-understanding-landing&family=australia&ft:locale=en-US) for more information. | [ ]