--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined Dispute Rules Content Pack for Nacha release notes for upgrades from Xanadu to Australia # Combined Dispute Rules Content Pack for Nacha release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Dispute Rules Content Pack for Nacha Release Notes for Upgrades from Xanadu to Australia This consolidated document provides ServiceNow customers with all release notes related to the Dispute Rules Content Pack for Nacha from the Xanadu release family through to Australia. It is designed to assist customers in preparing for upgrades by summarizing new features, changes, removals, deprecations, activation, and other relevant information across these releases. Show full answer Show less ## Key Features * **Zurich Release:** Introduction of decision tables to streamline ACH dispute processing by validating transaction details and questionnaire responses against eligibility rules. * Inclusion of a Knowledge Base article to verify chargeback eligibility, featuring reason codes and chargeback rules aligned with Nacha guidelines. * Capability to run chargeback eligibility rules and derive ACH dispute categories and reason codes, enhancing dispute management accuracy. ## Changes, Removals, and Deprecations No updates, removals, or deprecations were recorded for the Dispute Rules Content Pack for Nacha from Xanadu through Australia releases, indicating stable functionality during this upgrade path. ## Activation Information The Dispute Rules Content Pack for Nacha is available for installation via the ServiceNow Store. Customers should request the application from the Store and can refer to the ServiceNow Store version history for comprehensive release notes and activation guidance. ## Additional Considerations * **Additional Requirements:** None introduced or changed across the releases. * **Browser Requirements:** No specific changes noted. * **Accessibility:** No updates or compliance changes reported. * **Localization:** No new localization considerations. * **Highlights:** The Zurich release emphasizes the integration of chargeback eligibility rules and the derivation of dispute categories based on Nacha standards. ServiceNow customers upgrading from Xanadu to Australia can expect continuity in Dispute Rules Content Pack functionality with enhanced dispute processing introduced in the Zurich release. There are no additional upgrade tasks or feature removals to manage in this cycle. Consolidated page of all release notes for Dispute Rules Content Pack for Nacha from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Dispute Rules Content Pack for Nacha release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Dispute Rules Content Pack for Nacha to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-disputerulescontentpackfornacha-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Dispute Rules Content Pack for Nacha. {#dfrn3-disputerulescontentpackfornacha-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | [Decision tables for ACH dispute processing](https://www.servicenow.com/docs/access?context=dispute-rules-content-pack-nacha-explore&family=zurich&ft:locale=en-US) : Streamline dispute processing by validating ACH transaction details and questionnaire answers against the eligibility rules in the decision tables included in this application. [Supporting Knowledge Base article](https://www.servicenow.com/docs/access?context=dispute-rules-content-pack-nacha-use&family=zurich&ft:locale=en-US) : Verify chargeback eligibility with the included Knowledge Base article that contains a table of reason codes and chargeback rules. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Dispute Rules Content Pack for Nacha features. {#dfrn3-disputerulescontentpackfornacha-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Dispute Rules Content Pack for Nacha features or functionality were removed. {#dfrn3-disputerulescontentpackfornacha-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Dispute Rules Content Pack for Nacha features or functionality were deprecated. {#dfrn3-disputerulescontentpackfornacha-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Dispute Rules Content Pack for Nacha. {#dfrn3-disputerulescontentpackfornacha-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Activation information : Install Dispute Rules Content Pack for Nacha by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Dispute Rules Content Pack for Nacha is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Dispute Rules Content Pack for Nacha we have noted them here. {#dfrn3-disputerulescontentpackfornacha-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Dispute Rules Content Pack for Nacha we have noted them here. {#dfrn3-disputerulescontentpackfornacha-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Dispute Rules Content Pack for Nacha, such as specific requirements or compliance levels. {#dfrn3-disputerulescontentpackfornacha-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Dispute Rules Content Pack for Nacha we have noted them here. {#dfrn3-disputerulescontentpackfornacha-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Dispute Rules Content Pack for Nacha we have noted them here. {#dfrn3-disputerulescontentpackfornacha-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | * Run chargeback eligibility rules and derive ACH dispute categories and reason codes based on Nacha guidelines. * Determine chargeback eligibility using an integrated KB article that contains rules and conditions. See [\[Placeholder link text to key bundle-finso.dispute-rules-content-pack-nacha-landing-page\]](https://www.servicenow.com/docs/access?context=dispute-rules-content-pack-nacha-landing-page&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | [ ]