---
sourceDocument: australia Combined Product Files
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - australia Combined Product Files

ft:clusterId :

    - delta3ax

bundleId :

    - delta3ax


---

# Combined Employee Center release notes for upgrades from Xanadu to Australia

# Combined Employee Center release notes for upgrades from Xanadu to Australia {#ariaid-title1}

Release version: Australia  
Updated October 8, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 14 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Combined Employee Center Release Notes for Upgrades from Xanadu to Australia

This consolidated guide helps ServiceNow customers understand the key updates, new features, changes, and upgrade considerations for Employee Center from the Xanadu release through to Australia.
It includes important pre- and post-upgrade tasks, activation instructions, and highlights relevant to improving employee experience, content management, and portal performance within Employee Center.
Show full answer Show less  

## Key Features

* **Australia Release Enhancements:** Introduces advanced security for read-only fields on the ServiceNow AI Platform with granular control options to strengthen instance security while maintaining flexibility.
* **Reusable News Articles:** Accelerate content creation by using prebuilt reusable articles within templates, improving efficiency for content authors.
* **Content Engagement:** Employees can react, comment, and share news articles, with managers accessing detailed engagement metrics.
* **Employee Center Pro Kiosk:** Supports deskless workers by providing simplified self-service access to shift details, AI-powered search, and request tracking.
* **Guided Self-Service (GSS):** Offers a visual, Q\&A-based experience to help employees self-serve complex topics like time off balance.
* **Content Operations Dashboard:** Centralizes content management with publishing calendars, request handling, and ownership reviews.
* **Content Analytics:** Visualizes performance metrics such as most-clicked content and task status for portal and mobile app content.
* **Enhanced Rich Content Editor:** Supports advanced copy-paste formatting, hiding sensitive video parameters, and richer content creation including lists and tables.
* **Integrated Feedback:** Combines experience and service feedback in Now Mobile and Virtual Agent, enabling rating thresholds and automated feedback task creation.
* **Live Company Events:** Host and communicate live events directly within Employee Center Pro with drag-and-drop content creation and mass publishing.
* **Improved Search and Navigation:** Includes AI-powered search enhancements, simplified one-level left-aligned navigation for Australia, and topic ranking based on usage.
* **ServiceNow Otto Integration:** Enables AI-powered conversational support for approvals and task management within Employee Center and Virtual Agent.
* **Browser Extension:** Available on Chrome and Edge, provides quick access to content and resources outside the portal.
* **Accessibility Improvements:** Admins can configure widget heading levels (H1--H6) to enhance screen reader navigation and meet organizational standards.
* **Enhanced Requests Experience:** Introduces tab-specific filters and better segmentation to help employees find and manage requests efficiently.

## Important Upgrade and Activation Information

* Employee Center is available via the ServiceNow Store; install plugins by requesting them from the Store for each release.
* Pre- and post-upgrade tasks should be reviewed carefully, especially to address Australia's new read-only field security settings.
* Quick start tests are recommended after upgrades or new deployments to ensure Employee Center functions as expected, with customization support.

## Changes and Removals

* Content Analytics has been integrated into the broader Platform Analytics Experience.
* Experience and Service Feedback now supports multiple feedback types and improved integration with Virtual Agent and Success Dashboards.
* The Coral theme became the default in Zurich for new portal experiences, offering a modern and brand-neutral look with dark mode options.
* Content Publishing and Content Experiences demo portals were removed in the Xanadu release.
* Some legacy features were deprecated or removed, but no significant removals occurred between Zurich and Australia.

## Practical Benefits for ServiceNow Customers

* Accelerate content creation and improve employee engagement with new reusable article templates and interactive feedback features.
* Empower deskless and remote workers with kiosks and guided self-service tools that simplify access to essential job information.
* Enhance employee satisfaction by providing AI-driven conversational assistance, streamlined navigation, and personalized content discovery.
* Improve portal performance and user experience through lazy loading, deferred content display, and optimized mega menu loading.
* Maintain security and compliance with granular control over read-only fields and improved accessibility configurations.
* Leverage detailed analytics and feedback data to continuously optimize content relevance and portal usability.

## Next Steps

* Review the pre- and post-upgrade tasks, especially those related to Australia's security enhancements.
* Install or update Employee Center plugins via the ServiceNow Store as part of your upgrade process.
* Run quick start tests post-upgrade to validate the functionality and adapt tests if Employee Center has been customized.
* Explore new features such as the Employee Center Pro Kiosk, guided self-service, and AI-powered approval workflows to enhance your employee experience offerings.  
Consolidated page of all release notes for Employee Center from Xanadu to Australia.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Employee Center release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Employee Center to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-employeecenter-summary__entry__2}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | Upgrade information :   The Australia release introduces enhanced protections for read‑only fields across the ServiceNow AI Platform®. These changes include a new "read_only_option" field with granular control levels, including "strict_read_only" and "client_script_modifiable". The changes occur in the back end and maintain backward‑compatible behavior. This update helps strengthen your instance security while preserving the flexibility you need. Refer to [KB2718122](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2718122) for additional technical details on how to identify affected fields and adjust their settings. For more information about granular read-only security options, see [Configuring read-only security options](https://www.servicenow.com/docs/access?context=read-only-option&family=australia&ft:locale=en-US). |
[ ]

## New features

Between your current release family and Australia, new features were introduced for Employee Center.  
{#dfrn3-employeecenter-summary__entry__12}

| Release | Release notes |
|-|-|
| Xanadu | [Accelerate news article creation with reusable articles](https://www.servicenow.com/docs/access?context=ec-content-templates&family=xanadu&ft:locale=en-US) :   Create news articles faster and more efficiently by leveraging prebuilt reusable articles within content templates. Reusable articles offer a predefined content layout into which content authors can input text and images. [Content engagement](https://www.servicenow.com/docs/access?context=ec-content-engagement&family=xanadu&ft:locale=en-US) :   Gather feedback on content: * Employees can engage with news articles by selecting a reaction icon, leaving a comment, or sharing the article. * Managers can view metrics for employee engagement with an article such as the number of views, shares, and reactions. [Employee Center Pro Kiosk](https://www.servicenow.com/docs/access?context=deskless-kiosk-overview&family=xanadu&ft:locale=en-US) :   Empower deskless workers with simplified access to important information related to their job through a kiosk that provides self-serve opportunities such as: * Access shift and time-off details. * Get queries answered with the help of AI Search. * Track the status of requests. * Provide enhanced Employee Center Pro kiosks that can highlight targeted communication and self-service content. * Leverage guided help links that make the kiosk environment accommodative and easy to navigate. [Guided Self-Service in Employee Center](https://www.servicenow.com/docs/access?context=gss-guided-self-service-overview&family=xanadu&ft:locale=en-US) :   Provide employees with an intuitive, visual, Q\&A-based experience for self-serving on highly used complex topics such as time off balance through GSS. [Content operations dashboard](https://www.servicenow.com/docs/access?context=ec-content-operations&family=xanadu&ft:locale=en-US) :   View engagement metrics for published content, manage the content publishing calendar, handle incoming content requests, and review the ownership for pages and widgets through the Content Operations dashboard. [Content Analytics support for Content Publishing](https://www.servicenow.com/docs/access?context=content-library-overview-dashboard&family=xanadu&ft:locale=en-US) :   View data visualizations of performance metrics for content published to the portal or the Now Mobile app using a publish plan or content schedule. Access metrics such as the most-clicked content, most-clicked notifications, number of user interactions by content, and task status. [Enhanced copy-paste options in Rich Content Editor](https://www.servicenow.com/docs/access?context=ec-rich-content-text&family=xanadu&ft:locale=en-US) :   Copy and paste formatted content into the Rich Content Editor while retaining the original source formatting or paste the content as plain text that matches the formatting of the destination text box. [Integrated service and experience feedback in Now Mobile](https://www.servicenow.com/docs/access?context=ex-service-mobile&family=xanadu&ft:locale=en-US) :   Access feedback functionality more easily through the Experience and Service feedback functionality in Now® Mobile. [Create rich content from portal widgets](https://www.servicenow.com/docs/access?context=ec-create-content-widgets&family=xanadu&ft:locale=en-US) :   Create or edit content directly from the Employee Center portal pages. [Hide parameters in the Rich Content Editor](https://www.servicenow.com/docs/access?context=configure-content-rendering-parameter&family=xanadu&ft:locale=en-US) :   Content administrators can configure content rendering parameters for hosted videos to be hidden in the Rich Content Editor so these parameters can't be modified by users. [New campaign demo data for Content Experiences](https://www.servicenow.com/docs/access?context=ecpro-campaigns&family=xanadu&ft:locale=en-US) :   Access example campaigns to better understand campaign structuring, explore sample bundle trigger configurations, and discover possible use cases. [Quick start tests for Employee Center](https://www.servicenow.com/docs/access?context=quick-start-tests-employee-center&family=xanadu&ft:locale=en-US) :   After upgrades and deployments of new applications or integrations, run quick start tests to verify that Employee Center works as expected. If you customized Employee Center, copy the quick start tests and configure them for your customizations. |
| Yokohama | [Favoriting topic pages](https://www.servicenow.com/docs/access?context=app-launcher-usability&family=yokohama&ft:locale=en-US) :   Enable one-click access for employees to their most frequently accessed topics through topic pages added to the Favorites widget. [Single-click taxonomy sync](https://www.servicenow.com/docs/access?context=config-adv-portal-nav-as-menu&family=yokohama&ft:locale=en-US) :   Sync taxonomy updates across Advanced Portal Navigation hierarchy levels with one click. [Guided Self-Service enhancements](https://www.servicenow.com/docs/access?context=gss-guided-self-service-overview&family=yokohama&ft:locale=en-US) : * Admins can provide more detailed answers or guidance to a Guided Self-Service response by adding rich media, including images and videos and formatted text. * Employees can review and edit their previous responses. * Employees can search for and discover Guided Self-Service processes using AI-powered search. [Enhanced apps discovery and visibility preferences (Employee Center Pro)](https://www.servicenow.com/docs/access?context=applauncher-enable-availability&family=yokohama&ft:locale=en-US) :   Employees can search for authorized work applications using the AI-powered global search bar. [Appointment booking with HR representative (Employee Center Pro)](https://www.servicenow.com/docs/access?context=appointment-booking&family=yokohama&ft:locale=en-US) :   Employees can schedule in-person or virtual appointments to get help through a quick link in the Mega Menu or Quick links widget. [Rich Content Editor updates (Employee Center Pro)](https://www.servicenow.com/docs/access?context=ec-rich-content&family=yokohama&ft:locale=en-US) :   Build more visually engaging content in microsites and news through additional formatting elements including bulleted and numbered lists, table or grid layouts, and accordion lists. [Portal shortcuts for content authoring (Employee Center Pro)](https://www.servicenow.com/docs/access?context=ec-create-content-widgets&family=yokohama&ft:locale=en-US) :   Content authors can now easily edit or create news articles and banners using shortcuts in the Content Experiences or News widgets. The system auto-generates publishing plans, streamlining content delivery to the selected widget and reducing the effort needed for configuration. [Integrated experience and service feedback](https://www.servicenow.com/docs/access?context=ex-fdback-ovrvw&family=yokohama&ft:locale=en-US) (Employee Center Pro) : * Set a rating threshold that automatically generates a feedback task. * Receive feedback tasks from negative feedback submitted through Now Mobile®. * Receive automated email notifications when feedback tasks are completed. * Track your feedback responses through the Feedback Analytics dashboard for portal, email, Virtual Agent, kiosks, and Now Mobile®. [Live company events hosting and communications framework (Employee Center Pro)](https://www.servicenow.com/docs/access?context=ec-company-events&family=yokohama&ft:locale=en-US) :   Live company events can now be hosted directly in the Employee Center Pro portal, with prebuilt configurations to streamline the pre-event communications and handle traffic surges. Content authors can easily create and share event content using the drag-and-drop Rich Content Editor, combined with mass-publishing capabilities similar to news articles. [Improved topic search ranking](https://www.servicenow.com/docs/access?context=config-topic-search-relevance&family=yokohama&ft:locale=en-US) :   The Topic content search widget now ranks topics based on user clicks, improving the relevance of search results and making it easier for employees to find their frequently used topics. [Quick start tests for Employee Center](https://www.servicenow.com/docs/access?context=quick-start-tests-employee-center&family=yokohama&ft:locale=en-US) :   After upgrades and deployments of new applications or integrations, run quick start tests to verify that Employee Center works as expected. If you customized Employee Center, copy the quick start tests and configure them for your customizations. |
| Zurich | [Check latest company news and events](https://www.servicenow.com/docs/access?context=check-company-newsevent-ai-agent-for-emp-exp&family=zurich&ft:locale=en-US) :   Use the Company News and Events AI Agent to enable employees to check their company-related news and any upcoming events using the Now Assist in Virtual Agent. [ServiceNow Otto for Employee Experience Summarization skill](https://www.servicenow.com/docs/access?context=activate-now-assist-skills-uex&family=zurich&ft:locale=en-US) :   Enable a summary of the request, requested item, or case for approval task using ServiceNow Otto for Employee Experience. The skill provides a summary of the selected item from the available list that you want to work on. [ServiceNow Otto for Employee Experience plugin](https://www.servicenow.com/docs/access?context=now-assisit-employee-exp&family=zurich&ft:locale=en-US) :   Enable employees to resolve and approve tasks easily through chat conversation using the ServiceNow Otto for Employee Experience plugin with Now Assist in Virtual Agent. [Browser Extension for Employee Center](https://www.servicenow.com/docs/access?context=ecbe-intro&family=zurich&ft:locale=en-US) :   View and manage content and other company resources through the Browser Extension for Employee Center. Access the extension as a pop-up window, or select the Browser Extension for Employee Center icon on the portal to open it in a new page. [Enhanced Requests Experience](https://www.servicenow.com/docs/access?context=my-requests-update-intro&family=zurich&ft:locale=en-US) :   Enhance the My Requests experience with features like easy segmentation, filtering, and keyword search. These features create a dynamic and scalable experience on the Employee Center portal for your admins, service, process, and experience owners. [Portal performance optimization](https://www.servicenow.com/docs/access?context=ec-load-experience-optimization&family=zurich&ft:locale=en-US) :   Control how your portal pages load, such as all at once or as needed, by using the new deferred and lazy load preferences. Lazy loading is enabled by default and displays content dynamically, reducing page load time. [High-traffic experience](https://www.servicenow.com/docs/access?context=ec-load-high-traffic&family=zurich&ft:locale=en-US) :   Communicate the information about heavy usage and slower network conditions during high usage scenarios, such as live events and major announcements. [Taxonomy and connected content](https://www.servicenow.com/docs/access?context=track-new-content&family=zurich&ft:locale=en-US) :   Streamline the cleanup and syncing of outdated or invalid content, helping admins maintain a high-quality, well-performing portal with less manual effort. [Mega menu load](https://www.servicenow.com/docs/access?context=config-mega-menu-async-load&family=zurich&ft:locale=en-US) :   Load the Mega Menu in the background to speed up home page interactivity and enable your users to engage with visible content faster during first-time visits. [Notifications for Employee Center enhancements](https://www.servicenow.com/docs/access?context=notifications-ec&family=zurich&ft:locale=en-US) :   Get Notifications for Employee Center in Content engagement that is available with Employee Center Pro. For more information, see [Employee Center Pro release notes](https://www.servicenow.com/docs/access?context=employee-center-pro-rn&family=zurich&ft:locale=en-US). [Quick start tests for Employee Center](https://www.servicenow.com/docs/access?context=quick-start-tests-employee-center&family=zurich&ft:locale=en-US) :   After upgrades and deployments of new applications or integrations, run quick start tests to verify that Employee Center works as expected. If you customized Employee Center, copy the quick start tests and configure them for your customizations. |
| Australia | [Simplified Navigation](https://www.servicenow.com/docs/access?context=simple-portal-navigation-ec&family=australia&ft:locale=en-US) :   Simplify how employees move through Employee Center by providing a modern, left‑aligned, one‑level navigation that reduces cognitive load and adapts seamlessly across desktop and mobile. [Approve your requests with AI Agent](https://www.servicenow.com/docs/access?context=manage-approvals-with-approvals-agent&family=australia&ft:locale=en-US) :   Accelerate request approvals by automatically aggregating relevant details, validating requests against policies, and recommending approval decisions to managers. [Configure widget heading levels for accessibility](https://www.servicenow.com/docs/access?context=config-heading-widget-instance&family=australia&ft:locale=en-US) :   Improve accessibility by allowing admins to configure widget heading levels (H1--H6) to meet organizational standards and support technologies. [Enhanced Requests Experience](https://www.servicenow.com/docs/access?context=my-requests-update-intro&family=australia&ft:locale=en-US) :   Improve the Enhanced Requests Experience functionality by enabling specific tabs created for specific filters. Help employees find relevant requests faster while giving admins, experience owners, and service owners greater control over curating page design for specific purposes. [ServiceNow Otto Chat Integration](https://www.servicenow.com/docs/access?context=moveworks-for-employeecenter&family=australia&ft:locale=en-US) :   Empower employees with Moveworks for Employee Center and its AI-powered conversational support. Using the Moveworks embedded AI assistant plugin, your employees can ask questions, get instant answers, and complete tasks end-to-end from Employee Center and Employee Center Pro. [Quick start tests for Employee Center](https://www.servicenow.com/docs/access?context=quick-start-tests-employee-center&family=australia&ft:locale=en-US) :   After upgrades and deployments of new applications or integrations, run quick start tests to verify that Employee Center works as expected. If you customized Employee Center, copy the quick start tests and configure them for your customizations. |
[ ]

## Changes

Between your current release family and Australia, some changes were made to existing Employee Center features.  
{#dfrn3-employeecenter-summary__entry__22}

| Release | Release notes |
|-|-|
| Xanadu | [Content Analytics](https://www.servicenow.com/docs/access?context=ecpro-content-automation-analytics&family=xanadu&ft:locale=en-US) :   Content Analytics is now part of the Platform Analytics Experience. When you navigate to AllContent AnalyticsDashboards, the Content Analytics dashboards are displayed alongside Platform Analytics dashboards. [Experience and Service Feedback](https://www.servicenow.com/docs/access?context=ex-fdback-ovrvw&family=xanadu&ft:locale=en-US) :   Access the following enhancements within the feedback functionality: * Leverage three different types of feedback - Experience, Service, and Survey feedback to gain more insight from your users. * Integrate the experience feedback response with the Success Dashboard indicators. * Configure service feedback to keep it anonymous after feedback is submitted. * Access Experience and Service Feedback in Virtual Agent assist. [SharePoint Online Search Connector](https://www.servicenow.com/docs/access?context=sharepoint-search-overview&family=xanadu&ft:locale=en-US) :   Enhance your Microsoft SharePoint experience with the following upgrades: * Streamline the site permissions and other granular access controls. * Grant permission and provide access to specific personas. |
| Yokohama | No updates for this release. |
| Zurich | Coral theme :   Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. |
| Australia | No updates for this release. |
[ ]

## Removed

Between your current release family and Australia, some Employee Center features or functionality were removed.  
{#dfrn3-employeecenter-summary__entry__32}

| Release | Release notes |
|-|-|
| Xanadu | The Content Publishing and Content Experiences demo portals have been removed. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Australia, some Employee Center features or functionality were deprecated.  
{#dfrn3-employeecenter-summary__entry__42}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Activation information

Review information on how to activate Employee Center.  
{#dfrn3-employeecenter-summary__entry__52}

| Release | Release notes |
|-|-|
| Xanadu | Install Employee Center plugins by requesting them from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). |
| Yokohama | Activation information :   Install the Employee Center plugin by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Employee Center is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
| Zurich | Activation information :   Install Employee Center by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Employee Center is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
| Australia | Activation information :   Install Employee Center by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: Employee Center is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Employee Center we have noted them here.  
{#dfrn3-employeecenter-summary__entry__62}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Employee Center we have noted them here.  
{#dfrn3-employeecenter-summary__entry__72}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | Browser requirements :   The Browser Extension for Employee Center is only available with Google Chrome or Microsoft Edge browsers. |
| Australia | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Employee Center, such as specific requirements or compliance levels.  
{#dfrn3-employeecenter-summary__entry__82}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | Accessibility information :   Improve accessibility by allowing admins to configure widget heading levels (H1--H6) to meet organizational standards and support technologies. Clear heading hierarchies improve navigation for screen reader and keyboard users. |
[ ]

## Localization information

If there are specific localization considerations for Employee Center we have noted them here.  
{#dfrn3-employeecenter-summary__entry__92}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Employee Center we have noted them here.  
{#dfrn3-employeecenter-summary__entry__102}

| Release | Release notes |
|-|-|
| Xanadu | * Increase operational efficiency by field workers and shift workers by providing in-context information with the Employee Center Pro Kiosk. * Gather quick feedback from the users on their user experiences and their service experiences with Experience and Service Feedback. * Streamline the SharePoint Online Search Connector site permissions and other granular access control. * Enable employees to engage with news articles through reactions, comments, or sharing the articles. * Access content management tools from Content Publishing, Content Analytics, and Content Governance plugins in the Content Operations dashboard. See [Employee Center](https://www.servicenow.com/docs/access?context=employee-center-landing-page&family=xanadu&ft:locale=en-US) for more information. |
| Yokohama | * Resolve tasks created from submitted negative feedback with the Integrated experience and service feedback functionality. * Enable employees to seek assistance through virtual or in-person appointments, or by joining walk-up queues for immediate support. * Host live company events seamlessly in the employee portal with streamlined pre-event communications and a drag-and-drop editor for easy content creation. See [Employee Center](https://www.servicenow.com/docs/access?context=employee-center-landing-page&family=yokohama&ft:locale=en-US) for more information. |
| Zurich | [Zurich Patch 1](https://www.servicenow.com/docs/access?context=zurich-patch-1&family=zurich&ft:locale=en-US) * Enable employees to check their latest company news and upcoming events using Now Assist in Virtual Agent with the Company News \& Events AI Agent in the ServiceNow Otto for Employee Experience. The AI Agent displays a list of all the latest news and planned events in the company. For more information, see [Check latest company news and events](https://www.servicenow.com/docs/access?context=check-company-newsevent-ai-agent-for-emp-exp&family=zurich&ft:locale=en-US). * Employees can check all their to-do tasks and pending approvals using Now Assist in Virtual Agent for Microsoft Teams. * Enable a summary of the request, requested item, or case for approval task using ServiceNow Otto for Employee Experience. The skill provides a summary of the selected item from the available list that you want to work on. For more information, see [ServiceNow Otto for Employee Experience Summarization skill](https://www.servicenow.com/docs/access?context=activate-now-assist-skills-uex&family=zurich&ft:locale=en-US). Zurich Early Availability * Use the ServiceNow Otto for Employee Experience application so that your employees can have a seamless conversational interaction with Now Assist in Virtual Agent. * View and manage content and other company resources through the Browser Extension for Employee Center. * Improve the My Requests experience with adoptive and scalable enhancements. See [Employee Center](https://www.servicenow.com/docs/access?context=employee-center-landing-page&family=zurich&ft:locale=en-US) for more information. |
| Australia | * Add editable, tab-specific filters to the Enhanced Requests Experience functionality on the Employee Center portal to make searching and managing requests more streamlined. * Enable employees to check their latest company news and upcoming events using Now Assist in Virtual Agent with the Company News \& Events AI Agent in the Now Assist for Employee Experience. The AI Agent displays a list of all the latest news and planned events in the company. * Employees can check all their to-do tasks and pending approvals using Now Assist in Virtual Agent for Microsoft Teams. * Add granular admin roles to create an Employee profile. * Simplify how employees move through by providing a modern, left‑aligned, one‑level navigation that reduces cognitive load and adapts seamlessly across desktop and mobile. * Improve accessibility by allowing admins to configure widget heading levels (H1--H6) to meet organizational standards and support technologies. See [Employee Center](https://www.servicenow.com/docs/access?context=employee-center-landing-page&family=australia&ft:locale=en-US) for more information. |
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*[\>]: and then