--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined HR Service Delivery for Healthcare release notes for upgrades from Xanadu to Australia # Combined HR Service Delivery for Healthcare release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined HR Service Delivery for Healthcare Release Notes for Upgrades from Xanadu to Australia This consolidated release notes page provides ServiceNow customers with a comprehensive view of updates, new features, and relevant information regarding the HR Service Delivery for Healthcare product from the Xanadu release up to the Australia release. It helps customers prepare for upgrades by summarizing important changes across all relevant releases. Show full answer Show less ## Key Features * **Healthcare Professional Data Model (Xanadu)**: Enables secure storage and management of confidential healthcare professional information such as practice name, medical degree, and practice locations. This model supports tracking and updating healthcare profiles throughout employment while ensuring data confidentiality. * **Healthcare Employee Onboarding Workflow (Xanadu)**: A default workflow in Journey Designer designed to automate the onboarding process for newly hired healthcare professionals. It includes automatic creation of profiles and email accounts, initiation of form intake tasks, and creation of credentialing and validation tasks for HR agents to review submitted information efficiently. ## Upgrade and Activation Information No changes, removals, or deprecations were introduced from Xanadu through to Australia releases. Customers should note that the activation of HR Service Delivery for Healthcare is done by requesting the app from the ServiceNow Store, where all available apps and submission details are accessible. ## Other Considerations No updates were made to browser requirements, accessibility, localization, or additional requirements across these releases. If no updates were applicable for a release, this is explicitly noted in the consolidated page for clarity. ## Practical Impact for Customers With these features, ServiceNow customers in healthcare can securely manage healthcare professional data and streamline onboarding processes through automation, improving efficiency and compliance. The consolidated notes assist customers in understanding what to expect during upgrades and how to activate and utilize the product features effectively. Consolidated page of all release notes for HR Service Delivery for Healthcare from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family HR Service Delivery for Healthcare release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading HR Service Delivery for Healthcare to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for HR Service Delivery for Healthcare. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | [Healthcare Professional data model](https://www.servicenow.com/docs/access?context=hr-hc-profile&family=xanadu&ft:locale=en-US) : Use the Healthcare Professional data model to store confidential data pertaining to a healthcare professional, such as practice name, medical degree, and practice locations. The Healthcare Professional data model enables the organization to access, track, and update healthcare profile information throughout the period of employment of a healthcare professional. The profile records are stored confidentially and aren't publicly viewable. [Customize Healthcare Employee Onboarding workflow](https://www.servicenow.com/docs/access?context=customize-journey-hc&family=xanadu&ft:locale=en-US) : Use the default Healthcare Employee Onboarding workflow in Journey designer to set up and automate the following tasks for a newly hired healthcare professional at a healthcare organization: * Auto-create a profile and email account for the healthcare professional. * Auto-initiate the necessary form intake tasks for the healthcare professional. * Auto-create credentialing and validation tasks for HR agents so the agents can review and validate information submitted by the healthcare professional. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing HR Service Delivery for Healthcare features. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some HR Service Delivery for Healthcare features or functionality were removed. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some HR Service Delivery for Healthcare features or functionality were deprecated. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate HR Service Delivery for Healthcare. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | Install HR Service Delivery for Healthcare by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for HR Service Delivery for Healthcare we have noted them here. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for HR Service Delivery for Healthcare we have noted them here. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for HR Service Delivery for Healthcare, such as specific requirements or compliance levels. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for HR Service Delivery for Healthcare we have noted them here. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for HR Service Delivery for Healthcare we have noted them here. {#dfrn3-hrservicedeliveryforhealthcare-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | * Manage the data of a healthcare professional securely with the Healthcare Professional data model. * Set up and auto-create necessary tasks automatically to onboard a healthcare professional smoothly into an organization with the default Healthcare Employee Onboarding workflow. See [HR Service Delivery for Healthcare](https://www.servicenow.com/docs/access?context=healthcare-hr&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ]