--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined Identity release notes for upgrades from Xanadu to Australia # Combined Identity release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Identity Release Notes for Upgrades from Xanadu to Australia This consolidated guide covers all Identity-related release notes for ServiceNow upgrades from the Xanadu release family through to Australia. It provides a comprehensive view of new features, changes, enhancements, and important upgrade tasks relevant for ServiceNow customers managing Identity products across these releases. Show full answer Show less Note that Identity is a ServiceNow AI Platform product and remains active by default throughout all releases. No features were removed or deprecated between these versions. ## New Features * **Access Insights (Xanadu and Yokohama):** Available via the Access Analyzer V4 module (ServiceNow Store), it provides peer-level insights into user role and group entitlements within organizational contexts. * **SCIM API Endpoints (Xanadu):** Support for create, read, update, and delete operations on users and groups using the System for Cross-domain Identity Management (SCIM) protocol. * **Machine Identity Console (Zurich):** Enables visibility into data integration account usage and configuration, facilitating informed security decisions. * **Granular Admin Roles (Australia):** Allows developers and administrators to perform Identity administrative tasks without needing full admin privileges, improving security and role management. * **Role Masking for AI Agents (Australia):** Limits inherited roles during AI agent and agentic workflow execution to restrict privileges and reduce security risks. * **User Management Enhancements (Australia):** Support for AI user creation and management via the aiuseradmin role, identity sub-types, and dynamic date/time formats based on user preferences. * **Federated ID (Yokohama and later):** Provides unique identifiers for roles across multiple instances to simplify role tracking and management. * **Inbound API Integration Usage Dashboard (Zurich and later):** Available in the Machine Identity Console for monitoring API requester statistics and usage. * **Scripting Governance Tool (Australia):** Enhanced controls for managing user permissions related to scripting on the ServiceNow AI Platform. * **Coral Theme (Zurich and Australia):** Introduces a fresh, brand-neutral default theme for portals, web, and mobile experiences with both light and dark modes. ## Changes * **Access Analyzer Role Assignments (Yokohama):** Users require the accessanalyzeradmin role to access and administer the Access Analyzer. * **Security Data Filters (Zurich):** Access Analyzer now displays filters with Applied or Undefined status and supports ACL criteria controlled by reference. * **Role Masking Enhancements (Australia Patch 3):** Supports dynamic addition of multiple roles as individual records for AI agents, improving role configuration granularity. * **AI User Administration (Yokohama to Australia):** Consistent enhancements to AI user management including role masking and administrative roles to control AI user lifecycle and permissions. ## Activation and Requirements Identity remains active by default in all releases from Xanadu through Australia. No additional browser requirements or localization changes were introduced during these upgrades. ## Practical Guidance for ServiceNow Customers * Review and complete pre- and post-upgrade tasks outlined for Identity to ensure a smooth transition to Australia. * Leverage the granular admin roles to delegate Identity administrative tasks securely without granting full admin rights. * Use role masking to enforce least privilege principles for AI agents and workflows, reducing security exposure. * Utilize new user management options to effectively create and manage AI user identities with appropriate roles. * Explore the Machine Identity Console dashboards to monitor API integrations and enhance security governance. * Adopt the Coral theme for an improved and modernized user experience across portals and devices. * Assign appropriate roles such as accessanalyzeradmin and aiuseradmin to relevant users to enable full use of Access Analyzer and AI user management capabilities. Consolidated page of all release notes for Identity from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Identity release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Identity to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-identity-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Identity. {#dfrn3-identity-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | [Access Insights](https://www.servicenow.com/docs/access?context=access-insights&family=xanadu&ft:locale=en-US) : Use the Access Insights module in the ServiceNow® Access Analyzer V4 tool to get access insights about role or group entitlements assinged to the user at a peer-level (same organization, department, and Manager), while comparing the user access. Important: Access Insights (Access Analyzer V4) is available in the ServiceNow Store. For more information, visit ServiceNow Store. SCIM : Use the System for Cross-domain Identity Management (SCIM) API endpoints to create, read, update, and delete operations on users and groups using the SCIM protocol. | | Yokohama | [Access Insights](https://www.servicenow.com/docs/access?context=access-insights&family=yokohama&ft:locale=en-US) : Use the Access Insights module in the ServiceNow® Access Analyzer V4 tool to get access insights about role or group entitlements that are assigned to the user at a peer-level (meaning at the same organization, department, and Manager), while comparing the user access. Important: Access Insights (Access Analyzer V4) is available in the ServiceNow Store. For more information, visit ServiceNow Store. | | Zurich | [Machine Identity Console](https://www.servicenow.com/docs/access?context=machine-identity-console&family=zurich&ft:locale=en-US) : Use the Machine Identity Console to see what data integration accounts are accessing and how they're configured. This console helps you make smarter security decisions about setting up these accounts. | | Australia | [Granular admin roles](https://www.servicenow.com/docs/access?context=granular-admin-roles&family=australia&ft:locale=en-US) : The granular admin role enables developers and administrators to complete administrative configuration tasks for Identity without requiring the full admin role. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Identity features. {#dfrn3-identity-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Access Analyzer](https://www.servicenow.com/docs/access?context=access-analyzer&family=yokohama&ft:locale=en-US) : Assign the access_analyzer_admin role to the users to access and administer the Access Analyzer. | | Zurich | [Access analyzer](https://www.servicenow.com/docs/access?context=access-analyzer&family=zurich&ft:locale=en-US) : Display the Security data filter that is in the Applied or Undefined status in the Access Analyzer results. Access Analyzer also supports the new criteria in ACLs that is controlled by reference. Important: Access Analyzer is available in the ServiceNow Store. For more information, visit [ServiceNow Store](https://store.servicenow.com/store). Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | | Australia | [Role masking in Now Assist AI agents](https://www.servicenow.com/docs/access?context=aia-role-masking&family=australia&ft:locale=en-US) : Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. [User management enhancements](https://www.servicenow.com/docs/access?context=t_CreateAUser&family=australia&ft:locale=en-US) : User management enhancements: * Configure AI agents or AI users by selecting the AI option from the Identity type drop-down menu. * Use the ai_user_admin role for creating, editing, and role management of AI users. Use this role to view, create, edit, assign roles to, and delete users with the identity type as AI. * Use the Identity sub-type field to categorize the identity type while creating a user. * Use the new date and time formats based on the user's preference while creating users. [Federated ID](https://www.servicenow.com/docs/access?context=federated-id&family=australia&ft:locale=en-US) : Use Federated ID to uniquely identify roles across multiple instances. Federated ID provides a unique identifier for roles, making it easier to manage and track them across instances. [Machine Identity Console](https://www.servicenow.com/docs/access?context=machine-identity-console&family=australia&ft:locale=en-US) : View the Inbound API Integration Usage dashboard under the Machine Identity Console's Unique API calls page to access statistics for requesters and their API calls. [Scripting Governance Tool](https://www.servicenow.com/docs/access?context=scripting-governance&family=australia&ft:locale=en-US) : Manage user permissions for scripting on the ServiceNow AI Platform from the enhanced scripting governance tool. | [ ] ## Removed Between your current release family and Australia, some Identity features or functionality were removed. {#dfrn3-identity-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Identity features or functionality were deprecated. {#dfrn3-identity-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Identity. {#dfrn3-identity-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | Identity is a ServiceNow AI Platform product that is active by default. | | Yokohama | Activation information : Identity is a ServiceNow AI Platform product that is active by default. | | Zurich | Activation information : Identity is a ServiceNow AI Platform product that is active by default. | | Australia | Activation information : Identity is a ServiceNow AI Platform product that is active by default. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Identity we have noted them here. {#dfrn3-identity-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Identity we have noted them here. {#dfrn3-identity-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Identity, such as specific requirements or compliance levels. {#dfrn3-identity-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Accessibility information : Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | [ ] ## Localization information If there are specific localization considerations for Identity we have noted them here. {#dfrn3-identity-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Identity we have noted them here. {#dfrn3-identity-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | * Use the Access Simulator module under the ServiceNow® Access Analyzer V3 tool to simulate the user access and understand the implications of providing additional access to the users. * Use the enhanced System for Cross-domain Identity Management (SCIM) API endpoints for CRUD operations. * Access Analyzer extends support of Query operation (Query Match \& Query range) for Evaluate access, Compare user access, and Simulate access features. See [Identity](https://www.servicenow.com/docs/access?context=identity-landing&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | [Yokohama Patch 11](https://www.servicenow.com/docs/access?context=yokohama-patch-11&family=yokohama&ft:locale=en-US) * Configure AI Agents or AI users by selecting the AI option from the Identity drop-down menu. * Use the ai_user_admin role for creating, editing, and role management of AI users. Using the role you can view, create, edit, assign roles to, and delete users with the identity type as AI. * Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. To learn more, see [Role masking](https://www.servicenow.com/docs/access?context=aia-role-masking&family=yokohama&ft:locale=en-US). [Yokohama Patch 10](https://www.servicenow.com/docs/access?context=yokohama-patch-10&family=yokohama&ft:locale=en-US) * Use Federated ID to uniquely identify roles across multiple instances. Federated ID provides a unique identifier for roles, making it easier to manage and track them across instances. To know more, see [Exploring Federated ID](https://www.servicenow.com/docs/access?context=federated-id&family=yokohama&ft:locale=en-US). Yokohama * Use the Access Insights module in the ServiceNow® Access Analyzer V4 tool to get access insights of your users, while comparing the user access. * Assign the access_analyzer_admin role to the users to access and administer the Access Analyzer. See [Identity](https://www.servicenow.com/docs/access?context=identity-landing&family=yokohama&ft:locale=en-US) for more information. | | Zurich | [Zurich Patch 4](https://www.servicenow.com/docs/access?context=zurich-patch-4&family=zurich&ft:locale=en-US) * Configure AI Agents or AI users by selecting the AI option from the Identity type drop-down menu. * Use the ai_user_admin role for creating, editing, and role management of AI users. Using the role you can view, create, edit, assign roles to, and delete users with the identity type as AI. * Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. To learn more, see [Role masking](https://www.servicenow.com/docs/access?context=aia-role-masking&family=zurich&ft:locale=en-US). * Access Analyzer v.6 supports agentic workflows and AI agents in the Analyze Permissions feature. Important: Access Analyzer is available in the ServiceNow Store. For more information, visit [ServiceNow Store](https://store.servicenow.com/store). * Use Federated ID to uniquely identify roles across multiple instances. Federated ID provides a unique identifier for roles, making it easier to manage and track them across instances. To know more, see [Explore Federated ID](https://www.servicenow.com/docs/access?context=federated-id&family=zurich&ft:locale=en-US). * View the Inbound API Integration Usage dashboard under the Machine Identity Console's Unique API calls page to access statistics for requestors and their API calls. To know more, see [Metrics](https://www.servicenow.com/docs/access?context=machine-identity-metrics&family=zurich&ft:locale=en-US) and [View dashboard](https://www.servicenow.com/docs/access?context=view-inbound-api-integration-usage-dashboard&family=zurich&ft:locale=en-US). Zurich * Manage your non-human identities (NHIs) using the Machine Identity Console. * Support security data filter functionality in Applied or Undefined status and Controlled by Refs functionality during access control list (ACL) query. Important: Access Analyzer is available in the ServiceNow Store. For more information, visit [ServiceNow Store](https://store.servicenow.com/store). See [Identity](https://www.servicenow.com/docs/access?context=identity-landing&family=zurich&ft:locale=en-US) for more information. | | Australia | [Australia Patch 3](https://www.servicenow.com/docs/access?context=australia-patch-3&family=australia&ft:locale=en-US) [Role Masking enhancement](https://www.servicenow.com/docs/access?context=role-masking&family=australia&ft:locale=en-US) : Dynamic role addition: Add multiple roles to an AI agent's role masking configuration as individual records, rather than as a single delimited list. Each role you add through the embedded list on the Agent Access Role Configuration form creates a record in the Agent Access Role Mapping table. Australia * Use the granular roles to complete administrative configuration tasks for Identity without requiring the full admin role. * Configure AI Agents or AI users by selecting the AI option from the Identity type drop-down menu. * Use the ai_user_admin role for creating, editing, and role management of AI users. Using the role you can view, create, edit, assign roles to, and delete users with the identity type as AI. * Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. See [Identity](https://www.servicenow.com/docs/access?context=identity-landing&family=australia&ft:locale=en-US) for more information. | [ ]