--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined Insurance Claims Core release notes for upgrades from Xanadu to Australia # Combined Insurance Claims Core release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Insurance Claims Core release notes for upgrades from Xanadu to Australia This consolidated release notes document provides a comprehensive view of updates, changes, and important information for ServiceNow Insurance Claims Core customers upgrading from the Xanadu release family through to the Australia release family. It is designed to guide you through the upgrade process by summarizing new features, changes, removals, deprecations, activation, and other critical considerations across all intermediate releases. Show full answer Show less ## Key Features and Changes * **New Features:** There were no new features introduced in Insurance Claims Core between Xanadu and Australia. * **Changes:** The only notable change occurred in the Yokohama release with the addition of new fields (*Injured* and *Insured property*) to the Claim Incident \[sninsclaimproperty\] table. These fields, previously limited to specific applications, are now available across all claim applications in the Yokohama release, enhancing data capture and consistency. * **Removals and Deprecations:** No features or functionalities were removed or deprecated throughout the upgrade path. ## Activation and Requirements * Insurance Claims Core activation in the Yokohama release is tied to the activation of Financial Services Operations Core, which is a ServiceNow AI Platform feature. Details on the activation process can be found in the Financial Services Operations Core release notes. * No additional requirements, browser specifications, accessibility, or localization changes were introduced between Xanadu and Australia. ## Upgrade Preparation and Considerations Before upgrading to the Australia release, review and complete any pre- and post-upgrade tasks as outlined in the release notes. Most releases in the upgrade chain, including Xanadu, Zurich, and Australia, indicate no updates or changes, simplifying the upgrade process. The key update to be aware of is the enhanced Claim Incident table in Yokohama, which may impact integrations or customizations relying on claim property data. ## What Customers Can Expect * A streamlined upgrade experience with minimal changes across releases, reducing risk and effort. * Improved data flexibility in claims management due to the additional fields in the Claim Incident table available across all claim applications starting with Yokohama. * Clear activation dependencies, specifically the linkage to Financial Services Operations Core, ensuring proper enablement of Insurance Claims Core features. Consolidated page of all release notes for Insurance Claims Core from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Insurance Claims Core release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Insurance Claims Core to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-insuranceclaimscore-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Insurance Claims Core. {#dfrn3-insuranceclaimscore-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Insurance Claims Core features. {#dfrn3-insuranceclaimscore-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Added fields to Claim Incident table](https://www.servicenow.com/docs/access?context=insurance-claims-core-tables&family=yokohama&ft:locale=en-US) : Added the following fields to the Claim Incident \[sn_ins_claim_property\] table: * Injured * Insured property | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Insurance Claims Core features or functionality were removed. {#dfrn3-insuranceclaimscore-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Insurance Claims Core features or functionality were deprecated. {#dfrn3-insuranceclaimscore-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Insurance Claims Core. {#dfrn3-insuranceclaimscore-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Insurance Claims Core is a ServiceNow AI Platform feature that is available with activation of Financial Services Operations Core. For details, see [Financial Services Operations Core release notes](https://www.servicenow.com/docs/access?context=financial-services-operations-core-rn&family=yokohama&ft:locale=en-US). | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Insurance Claims Core we have noted them here. {#dfrn3-insuranceclaimscore-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Insurance Claims Core we have noted them here. {#dfrn3-insuranceclaimscore-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Insurance Claims Core, such as specific requirements or compliance levels. {#dfrn3-insuranceclaimscore-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Insurance Claims Core we have noted them here. {#dfrn3-insuranceclaimscore-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Insurance Claims Core we have noted them here. {#dfrn3-insuranceclaimscore-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | The Claim Incident \[sn_ins_claim_property\] table has been updated in this release with additional fields. These fields were previously available only to specific applications. They're available in the Claim Incident table and can be used across all other claim applications in this release. See [Insurance Claims Core](https://www.servicenow.com/docs/access?context=insurance-claims-core-data-model&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ]