--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined ITOM Cloud Accelerate release notes for upgrades from Xanadu to Australia # Combined ITOM Cloud Accelerate release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ITOM Cloud Accelerate Release Notes for Upgrades from Xanadu to Australia This consolidated release notes page provides ServiceNow customers with essential information about ITOM Cloud Accelerate upgrades from the Xanadu release through to Australia. It highlights new features, changes, deprecations, and activation details to help you prepare for and effectively manage your upgrade process. Show full answer Show less The document covers major ITOM Cloud Accelerate components such as Cloud Account Management, Cloud Services Catalog, and Cloud Provisioning and Governance. It also clarifies which releases introduced significant updates and which had no changes. ## Key Features * **Cloud Account Management Dashboards (Zurich release):** Centralized dashboards enable visibility across AWS, Azure, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI). These include the Compliance dashboard for cross-cloud compliance data, Overview page to monitor discovered assets by category and provider, and Cloud assets dashboard for governance and operational tracking. * **Cloud Account Management Home Page Visualization:** Provides time-based graphs of cloud account activity trends, and direct access to Cloud Discovery Workspace and Cloud Cost Management. Filters allow tailored insights by cloud provider and business unit. * **Custom Catalog ID Configuration (Zurich release):** Administrators with the `cwadmin` role can set a custom catalog ID for Cloud Account Management requests by updating the `snitomcam.camcatalogid` system property. * **Cloud Provisioning and Governance Workflow Migration:** Legacy workflows were deprecated starting in Zurich. Existing custom workflows remain usable, but new base system Flows should be adopted for future needs. Cloud resource operation and Blueprint request workflows were migrated to subflows for better modularity. * **Enhanced Cloud Services Catalog (Xanadu release):** Improved hierarchical repository support and integration with Terraform Connector for Infrastructure as Code (IaC) discovery, including support for GCP integration via Terraform Open Source. ## Upgrade Preparation and Activation Before upgrading to Australia, review the pre- and post-upgrade tasks to ensure a smooth transition. Activation of ITOM Cloud Accelerate requires procuring the entitlement through your ServiceNow sales representative. The Cloud Services Catalog application is included with the entitlement and requires the Employee Center as a prerequisite. The ITOM Cloud Accelerate application is available on the ServiceNow Store, and customers should follow the documented activation steps for each release family to enable the features. ## Changes, Deprecations, and Removals * **No updates or removals:** Across the upgrades from Xanadu to Australia, there were no removals or deprecations of ITOM Cloud Accelerate features in the Australia release. Earlier releases also reported no removals or deprecations except for workflow migrations in Zurich. * **Changes:** The only noted change was in Xanadu, enhancing the Cloud Services Catalog experience with Terraform IaC discovery capabilities and GCP integration support. ## Additional Notes * **Browser, Accessibility, and Localization Requirements:** No new or changed requirements were introduced between Xanadu and Australia. * **Highlights from Previous Releases:** Key enhancements include expanded GCP catalog items, new Cloud Workspace with Cloud Account Management automation, and improved cloud asset monitoring and compliance visibility. ## What This Means for You Upgrading ITOM Cloud Accelerate to Australia provides enhanced governance, compliance, and asset management capabilities across multiple cloud platforms, with improved dashboards and workflows. You can streamline cloud account provisioning, monitor assets comprehensively, and leverage Infrastructure as Code integration for better cloud service catalog management. This consolidated information enables you to anticipate changes, plan your upgrade with confidence, and maximize the value of ITOM Cloud Accelerate features for your cloud operations. Consolidated page of all release notes for ITOM Cloud Accelerate from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ITOM Cloud Accelerate release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ITOM Cloud Accelerate to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-itomcloudaccelerate-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for ITOM Cloud Accelerate. {#dfrn3-itomcloudaccelerate-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | [Configure a custom catalog ID in Cloud Account Management account request](https://www.servicenow.com/docs/access?context=configuring-catalog-ids-in-cam-account-request&family=zurich&ft:locale=en-US) : Users with the cw_admin role can set which catalog to use for Cloud Account Management (CAM) requests by updating the sn_itom_cam.cam_catalog_id system property. This property is set by default to the base system CAM catalog. [Viewing Cloud Account Management dashboards](https://www.servicenow.com/docs/access?context=about-cam-dashboard&family=zurich&ft:locale=en-US) : Access the Compliance dashboard, Overview page, and Cloud assets dashboard through the Cloud Asset Explorer section in the new Monitor and Track tab. * Compliance dashboard: View data across AWS, Azure, Google Cloud Platform (GCP), and OCI accounts in one centralized location. * Overview page: * View total discovered assets, grouped by cloud provider and categorized into Compute, Databases, Virtual Machines, and Storage categories on the Overview page. * Monitor total accounts by provider, with change tracking since the last update. * Cloud assets dashboard: * Governance and operations teams can monitor, track, and act on compliance and asset details through the Cloud assets dashboard. * Identify missing ownership information for accounts to support accountability and audit readiness. * Asset viewers can drill down to view detailed information for each configuration item (CI). [Viewing the home page](https://www.servicenow.com/docs/access?context=view-home-page&family=zurich&ft:locale=en-US) in Cloud Account Management : * Visualize growth trends across cloud providers with a time-based graph showing account activity. * Leverage direct access to Cloud Discovery Workspace and Cloud Cost Management from the dashboard. * Use filters like cloud provider and business unit to refine the dashboard view for tailored insights. [Cloud Provisioning and Governance](https://www.servicenow.com/docs/access?context=cloud-management-v2-landing-page&family=zurich&ft:locale=en-US) : The legacy workflows are no longer supported starting with the Zurich release. You can continue using existing custom workflows and deprecated base system workflows but use the new base system Flows for all future needs. In the Zurich release, the Cloud resource operation request and Blueprint request workflows have been migrated to subflows. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing ITOM Cloud Accelerate features. {#dfrn3-itomcloudaccelerate-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | Enhanced [Cloud Services Catalog](https://www.servicenow.com/docs/access?context=csc-home&family=xanadu&ft:locale=en-US) Cloud Services Catalog experience : Improved the hierarchical structure of multiple repositories with the support of Terraform Connector IaC discovery capabilities. : Support for integration of Google Cloud Platform (GCP) with Terraform Open Source. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some ITOM Cloud Accelerate features or functionality were removed. {#dfrn3-itomcloudaccelerate-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some ITOM Cloud Accelerate features or functionality were deprecated. {#dfrn3-itomcloudaccelerate-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate ITOM Cloud Accelerate. {#dfrn3-itomcloudaccelerate-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | The ITOM Cloud Accelerate features are available as an application with the activation of the Cloud Accelerate plugin, which requires a Cloud Governance subscription. Contact your ServiceNow sales representative to procure the ITOM Cloud Accelerate entitlement. The [Cloud Services Catalog](https://www.servicenow.com/docs/access?context=csc-home&family=xanadu&ft:locale=en-US) application is available with the [ITOM Cloud Accelerate](https://www.servicenow.com/docs/access?context=cloud-governance&version=xanadu) entitlements. Alternatively, you can install it by requesting them from . You must have Employee Center as a prerequisite to launch and use the [Cloud Service Catalog](https://www.servicenow.com/docs/access?context=csc-home&version=xanadu) application. | | Yokohama | Activation information : The ITOM Cloud Accelerate features are available as an application at [Cloud Accelerate](https://store.servicenow.com/sn_appstore_store.do#!/store/search?listingtype=allintegrations%3Bancillary_app%3Bcertified_apps%3Bcontent%3Bindustry_solution%3Boem%3Butility%3Btemplate%3Bgenerative_ai%3Bsnow_solution&q=cloud%20governance), which is available on the ServiceNow Store. Contact your ServiceNow sales representative to procure the ITOM Cloud Accelerate entitlement. For details, see [Request the Cloud Provisioning and Governance application](https://www.servicenow.com/docs/access?context=request-plugin-cloud-mgt&family=yokohama&ft:locale=en-US). Important: ITOM Cloud Accelerate is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : The ITOM Cloud Accelerate features are available as an application at [Cloud Accelerate](https://store.servicenow.com/sn_appstore_store.do#!/store/search?listingtype=allintegrations%3Bancillary_app%3Bcertified_apps%3Bcontent%3Bindustry_solution%3Boem%3Butility%3Btemplate%3Bgenerative_ai%3Bsnow_solution&q=cloud%20governance), on the ServiceNow Store. Contact your ServiceNow sales representative to procure the ITOM Cloud Accelerate entitlement. For details, see [Request the Cloud Provisioning and Governance application](https://www.servicenow.com/docs/access?context=request-plugin-cloud-mgt&family=zurich&ft:locale=en-US). Important: ITOM Cloud Accelerate is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for ITOM Cloud Accelerate we have noted them here. {#dfrn3-itomcloudaccelerate-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ITOM Cloud Accelerate we have noted them here. {#dfrn3-itomcloudaccelerate-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ITOM Cloud Accelerate, such as specific requirements or compliance levels. {#dfrn3-itomcloudaccelerate-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ITOM Cloud Accelerate we have noted them here. {#dfrn3-itomcloudaccelerate-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ITOM Cloud Accelerate we have noted them here. {#dfrn3-itomcloudaccelerate-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | * Leverage additional Out Of Box catalog items with Google Cloud Platform (GCP). * Use the multiple repositories structure with the Terraform app and Infrastructure as Code (IaC) Discovery. * Access and manage your cloud resources and publish your cloud offerings to a catalog by using the added features in the ServiceNow Cloud Services Catalog user interface. See [ITOM Cloud Accelerate](https://www.servicenow.com/docs/access?context=itom-governance-landing-page&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | Cloud Workspace highlights: * The new Cloud Workspace application has includes a new feature called Cloud Account Management, which automates account creation, improves transparency, and integrates policy-based governance and certification processes, enhancing efficiency and control across multiple cloud platforms. * Support for AWS account and Azure subscription requests via direct API integrations or Terraform and GitHub integrations. Cloud Services Catalog highlight: Performance enhancements for the predefined catalog items in CSC Content Pack. See [Cloud Governance](https://www.servicenow.com/docs/access?context=cloud-governance&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Ability to monitor, track, and analyze cloud assets across providers in Cloud Account Management. * Compliance visibility and account insights in Cloud Account Management. * Improved asset-level filtering and visualization in Cloud Account Management. * Ability to view cloud assets and access detailed information about associated configuration items (CIs). * Migrated legacy workflows to subflows in Cloud Provisioning and Governance. See [Cloud Governance](https://www.servicenow.com/docs/access?context=cloud-governance&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | [ ]