--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined ITOM Optimization release notes for upgrades from Xanadu to Australia # Combined ITOM Optimization release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ITOM Optimization Release Notes for Upgrades from Xanadu to Australia This consolidated guide covers the key updates, changes, deprecations, and important information for upgrading ITOM Optimization from the Xanadu release to the Australia release. It is designed to help ServiceNow customers prepare for the upgrade by summarizing new features, modifications, and necessary pre- and post-upgrade actions across all ITOM Optimization releases in this range. Show full answer Show less ## Key Features * **Xanadu:** Enhanced application service mapping through the App Service Extension app available on the ServiceNow Store. * **Xanadu - Cloud Provisioning and Governance:** Introduction of Next Experience dashboard pages in the Cloud Admin Portal and updated user portal links directing to Employee Center when the Cloud Services Catalog application is configured. ## Changes * **Cloud Admin Portal Link Update:** The portal link now points to Employee Center if Cloud Services Catalog is set up. * **Workflow Migration in Yokohama:** * Removal of the Invoke Workflow option and Workflow checkbox from the Add Operations Steps dialog in Resource Block operations. * Removal of the Workflow option from the Operation Implementation drop-down in Cloud Catalog Items. * Migration from legacy workflows to Workflow Studio flows or subflows, with Policy Rule Actions now supporting Workflow Studio subflows. ## Deprecations * **Xanadu:** * Cloud API (CAPI)-based Cloud Discovery is deprecated for new instances. * Existing instances must manually migrate to the Patterns-based Discovery by installing the latest Discovery and Service Mapping Patterns application from the ServiceNow Store. * The Discover Schedules tab in Cloud Admin Portal now redirects to Cloud Discovery Workspace. * **Yokohama:** * Removal of workflow-related options in operation steps and catalog items as noted under changes. * Deprecation of features related to retrieving cloud billing data and cloud operation step workflow launchers. ## Important Upgrade Guidance Before upgrading to Australia, review and complete all pre- and post-upgrade tasks specific to your environment. Particular attention should be paid to migrating legacy workflows to Workflow Studio and transitioning from CAPI-based Discovery to Patterns-based Discovery to ensure continuity. ## Additional Notes * No updates, removals, activation changes, additional requirements, browser requirements, accessibility, or localization changes were introduced from Yokohama through Australia for ITOM Optimization. * **Highlights:** * Use of Cloud Services Catalog with ITOM Cloud Accelerate enhances Cloud Provisioning and Governance capabilities, including out-of-box catalog items and automated provisioning. * Legacy workflows have been upgraded to Workflow Studio, improving performance, usability, and compliance. This information helps ServiceNow customers understand the practical implications of upgrading ITOM Optimization between these releases, ensuring they can confidently apply new features, adapt to deprecations, and maintain operational effectiveness throughout the transition. Consolidated page of all release notes for ITOM Optimization from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ITOM Optimization release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ITOM Optimization to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-itomoptimization-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | Enhance your application service mapping by installing the App Service Extension app from the ServiceNow® Store. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for ITOM Optimization. {#dfrn3-itomoptimization-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | [Cloud Provisioning and Governance](https://www.servicenow.com/docs/access?context=cloud-management-v2-landing-page&family=xanadu&ft:locale=en-US) [Cloud Admin Portal](https://www.servicenow.com/docs/access?context=cloud-admin-portal&family=xanadu&ft:locale=en-US) : Explore the Next Experience dashboard pages that are now available on Cloud Admin Portal. : The Cloud Admin Portal link to the user portal now points to Employee Center if you have installed and set up the [Cloud Services Catalog](https://www.servicenow.com/docs/access?context=csc-home&version=xanadu) application. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing ITOM Optimization features. {#dfrn3-itomoptimization-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | [Cloud Admin Portal](https://www.servicenow.com/docs/access?context=cloud-admin-portal&family=xanadu&ft:locale=en-US) : The Cloud Admin Portal link to the user portal now points to Employee Center if you have installed and set up the Cloud Services Catalog application. | | Yokohama | [\[Placeholder link text to key itom-optimization-landing-page\]](https://www.servicenow.com/docs/access?context=itom-optimization-landing-page&family=yokohama&ft:locale=en-US) : The following UI changes are applicable for workflow migration: * In the Resource BlockOperationsSteps, within the Add Operations Steps dialog box, the Invoke Workflow option has been removed from the Operation Type field. * In the Resource BlockOperationsSteps, within the Add Operations Steps dialog box, the Workflow check box has been removed from the Add Operations Steps field. * In the Cloud Catalog Items, under the Operation Implementation drop-down list, the Workflow option has been removed. [\[Placeholder link text to key itom-optimization-landing-page\]](https://www.servicenow.com/docs/access?context=itom-optimization-landing-page&family=yokohama&ft:locale=en-US) : * Migration of legacy workflows to Workflow Studio flows or subflows. * Policy Rule Actions now supports Workflow Studio subflows instead of legacy workflows. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some ITOM Optimization features or functionality were removed. {#dfrn3-itomoptimization-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some ITOM Optimization features or functionality were deprecated. {#dfrn3-itomoptimization-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | Deprecation of Cloud API (CAPI)- based Cloud Discovery on new instances: * CAPI-based Discovery is deprecated for new instances with Xanadu. * Contact your administrator to install the latest version of the Discovery and Service Mapping Patterns ServiceNow® Store application to use the Discovery feature. * For an existing instance, manually migrate to Patterns-based Discovery. * The Discover Schedules tab in the Cloud Admin Portal is going to redirect to Cloud Discovery Workspace. Note: See [Migrate from CAPI to Patterns](https://www.servicenow.com/docs/access?context=migrate-from-capi-to-pattern&family=xanadu&ft:locale=en-US) to learn more about the migration from CAPI to Patterns-based Discovery. For details, see the [Application/Plugin Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184) article in the Now Support Knowledge Base. | | Yokohama | * In the Resource BlockOperationsSteps, within the Add Operations Steps dialog box, the Invoke Workflow option has been removed from the Operation Type field. * In the Resource BlockOperationsSteps, within the Add Operations Steps dialog box, the Workflow check box has been removed from the Add Operations Steps field. * In the Cloud Catalog Items, under the Operation Implementation drop-down list, the Workflow option has been removed. * Retrieve cloud billing data * Retrieve cloud billing month * Cloud operation step workflow launcher | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate ITOM Optimization. {#dfrn3-itomoptimization-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for ITOM Optimization we have noted them here. {#dfrn3-itomoptimization-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ITOM Optimization we have noted them here. {#dfrn3-itomoptimization-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ITOM Optimization, such as specific requirements or compliance levels. {#dfrn3-itomoptimization-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ITOM Optimization we have noted them here. {#dfrn3-itomoptimization-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ITOM Optimization we have noted them here. {#dfrn3-itomoptimization-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | * Use the Cloud Services Catalog with ITOM Cloud Accelerate for the enhanced capabilities of Cloud Provisioning and Governance (CPG). These capabilities include the Out Of Box catalog items and the simplified and automated provisioning of cloud resources. * Move your exchangeable ITOM Optimization licenses as you transition from Cloud Provisioning and Governance to ITOM Cloud Accelerate. See [ITOM Optimization](https://www.servicenow.com/docs/access?context=itom-optimization-landing-page&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | Legacy workflows have been upgraded and seamlessly migrated to the advanced Workflow Studio to align with the latest standards and ensure modern compliance. Additionally, all default (Out of Box) workflows have been redesigned to provide enhanced performance, improved usability, and a more streamlined experience. See [ITOM Optimization](https://www.servicenow.com/docs/access?context=itom-optimization-landing-page&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] *[\>]: and then