---
sourceDocument: australia Combined Product Files
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia

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    - australia

ft:locale :

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ft:publication_title :

    - australia Combined Product Files

ft:clusterId :

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---

# Combined Listening Posts release notes for upgrades from Xanadu to Australia

# Combined Listening Posts release notes for upgrades from Xanadu to Australia {#ariaid-title1}

Release version: Australia  
Updated October 8, 2026  
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## Summary of Combined Listening Posts release notes for upgrades from Xanadu to Australia

This consolidated document provides a comprehensive summary of the Listening Posts release notes covering upgrades from the Xanadu release family through to Australia.
It is designed to help ServiceNow customers prepare for their upgrades by outlining any new features, changes, removals, deprecations, activation details, and other relevant information across these releases.
Show full answer Show less  

## Pre- and Post-Upgrade Guidance

Prior to upgrading to Australia, customers should review and complete any necessary pre- and post-upgrade tasks specific to Listening Posts as part of their overall upgrade preparation.

## Key Updates Across Releases

* **New Features:** No new features were introduced for Listening Posts between Xanadu and Australia.
* **Changes:** No changes to existing Listening Posts features were made during this upgrade path.
* **Removals:** No features or functionalities were removed from Listening Posts in these releases.
* **Deprecations:** Starting with the Zurich release, Listening Posts has been deprecated. It is now hidden and cannot be activated. This deprecation continues through Australia.

## Activation and Requirements

There were no updates or changes to the activation process, additional requirements, browser compatibility, accessibility, localization, or highlight information for Listening Posts from Xanadu through Australia.

## Implications for ServiceNow Customers

As Listening Posts is deprecated beginning with Zurich and remains so in Australia, customers should plan accordingly for this feature's discontinuation. No new functionality or changes have been made in the Australia release, so focus should be on managing the deprecation and ensuring upgrade tasks are completed smoothly without expecting feature enhancements.  
Consolidated page of all release notes for Listening Posts from Xanadu to Australia.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Listening Posts release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Listening Posts to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-listeningposts-summary__entry__2}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## New features

Between your current release family and Australia, new features were introduced for Listening Posts.  
{#dfrn3-listeningposts-summary__entry__12}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Changes

Between your current release family and Australia, some changes were made to existing Listening Posts features.  
{#dfrn3-listeningposts-summary__entry__22}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Removed

Between your current release family and Australia, some Listening Posts features or functionality were removed.  
{#dfrn3-listeningposts-summary__entry__32}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Australia, some Listening Posts features or functionality were deprecated.  
{#dfrn3-listeningposts-summary__entry__42}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | Starting with the zurich release, Listening Posts is being deprecated. It will be hidden and no longer available for activation. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184) article in the Now Support Knowledge Base. |
| Australia | No updates for this release. |
[ ]

## Activation information

Review information on how to activate Listening Posts.  
{#dfrn3-listeningposts-summary__entry__52}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Listening Posts we have noted them here.  
{#dfrn3-listeningposts-summary__entry__62}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Listening Posts we have noted them here.  
{#dfrn3-listeningposts-summary__entry__72}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Listening Posts, such as specific requirements or compliance levels.  
{#dfrn3-listeningposts-summary__entry__82}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for Listening Posts we have noted them here.  
{#dfrn3-listeningposts-summary__entry__92}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Listening Posts we have noted them here.  
{#dfrn3-listeningposts-summary__entry__102}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]


