--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined Mentoring release notes for upgrades from Xanadu to Australia # Combined Mentoring release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Mentoring Release Notes for Upgrades from Xanadu to Australia This consolidated release notes document assists ServiceNow customers in preparing for Mentoring upgrades from the Xanadu release family to Australia. It summarizes new features, changes, activation instructions, and other relevant information across the Yokohama, Zurich, and Australia releases to ensure a smooth upgrade process and understanding of the Mentoring application's evolution. Show full answer Show less ## New Features * **Yokohama Release:** * **Snapshot of Preferences:** Stores a snapshot of all overlapping mentoring preferences at the time a mentor accepts a relationship, enabling accurate historical tracking. * **Mentor Match Insights:** Provides mentees and mentors with suggested matches based on enrolled preferences or skills, improving connection quality. * **Zurich and Australia Releases:** No new features introduced. ## Changes to Existing Features * **Yokohama Release:** * **Share Mentor Information with Manager:** A new checkbox in mentee preferences allows sharing mentor names and key dates with the mentee's manager to facilitate skill validation. * **Zurich Release:** * **Multiple Mentoring Programs:** Mentor administrators can configure and manage multiple mentoring programs concurrently, restricting access based on employee criteria. Employees can select programs, edit preferences, search mentors, and send connection requests. Program visibility requires configuration of description and employee criteria. * **Australia Release:** No changes made. ## Feature Removals and Deprecations There were no Mentoring feature removals or deprecations from Xanadu through Australia releases. ## Activation Information * **Yokohama Release:** Mentoring is activated by installing the Employee Connections plugin, part of Talent Development Core. It is available via the ServiceNow Store. * **Zurich Release:** Mentoring must be requested and installed through the ServiceNow Store. * **Xanadu and Australia Releases:** No updates to activation procedures. ## Additional Considerations * **Browser, Accessibility, and Localization:** No updates or changes were made in these areas across all releases. * **Highlight Information:** Yokohama introduced the ability to auto-close mentoring relationships after a configurable number of days post due-date, including a grace period for final interactions. ## Practical Guidance for ServiceNow Customers When upgrading Mentoring from Xanadu to Australia, focus primarily on the new and changed features introduced in Yokohama and Zurich releases, as Australia itself does not add updates. Key enhancements such as preference snapshots, match insights, sharing mentoring data with managers, and managing multiple mentoring programs improve mentoring management and user experience. Ensure you complete the recommended pre- and post-upgrade tasks and install or activate Mentoring through the ServiceNow Store or via the Employee Connections plugin as appropriate. Understanding these release notes will help you leverage new capabilities effectively and maintain compliance with activation requirements. Consolidated page of all release notes for Mentoring from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Mentoring release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Mentoring to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-mentoring-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Mentoring. {#dfrn3-mentoring-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Snapshot of preferences](https://www.servicenow.com/docs/access?context=edit-mentee-preferences&family=yokohama&ft:locale=en-US) : Store a Mentoring snapshot of all overlapping preferences at the time of relationship acceptance by the mentor. [Mentor match insights](https://www.servicenow.com/docs/access?context=view-match-insights&family=yokohama&ft:locale=en-US) : Mentees and Mentors can view suggested matches based on their enrolled preferences or skills. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Mentoring features. {#dfrn3-mentoring-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Share mentor names and key dates with my manager check box](https://www.servicenow.com/docs/access?context=edit-mentee-preferences&family=yokohama&ft:locale=en-US) : A new Share mentor names and key dates with my manager check box is introduced in the mentee preferences form. Selecting this check box shares information with your manager and helps them validate your skill levels. | | Zurich | [Create a Mentoring program](https://www.servicenow.com/docs/access?context=create-mentoring-pgm&family=zurich&ft:locale=en-US) : The multiple mentoring program enables mentor admins to configure multiple programs that can run at the same time. It enables admins to restrict access based on employee criteria. The multiple mentoring program enables employees to choose and enroll in available mentoring programs, edit their preferences, search for mentors, and send connection requests. To make a program visible in the Mentoring app, admins need to configure programs with the following information: * Short description * Long description * Employee criteria | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Mentoring features or functionality were removed. {#dfrn3-mentoring-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Mentoring features or functionality were deprecated. {#dfrn3-mentoring-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Mentoring. {#dfrn3-mentoring-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Mentoring can be installed with the activation of the Employee Connections plugin, which is part of Talent Development Core. For more information, see [Talent Development Core](https://www.servicenow.com/docs/access?context=egd-landing-page&family=yokohama&ft:locale=en-US). Important: Mentoring is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : Install Mentoring by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Mentoring is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Mentoring, such as specific requirements or compliance levels. {#dfrn3-mentoring-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Mentoring we have noted them here. {#dfrn3-mentoring-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | * Auto-close mentoring relationship a certain number of days after the due-date. Configure the number of days followed by a grace period to allow any final interactions before auto-closure. * Store a Mentoring snapshot of all overlapping preferences at the time of the relationship acceptance by the mentor. Derive skills tagged to Mentoring Relationships based on the snapshot. * As a mentee, view Match Insights with a particular Mentor to understand how well they are matched before choosing the Mentor. * As a mentee, share mentoring preferences and timeline information with your manager that help in the validation of your skills. See [Mentoring](https://www.servicenow.com/docs/access?context=mentoring-egd-overview&family=yokohama&ft:locale=en-US) for more information. | | Zurich | Enable Mentoring to configure multiple mentoring programs. | | Australia | No updates for this release. | [ ]