--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined Now Assist for Employee Center Pro release notes for upgrades from Xanadu to Australia # Combined Now Assist for Employee Center Pro release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Now Assist for Employee Center Pro Release Notes for Upgrades from Xanadu to Australia This consolidated release notes document provides ServiceNow customers with essential information to prepare for upgrading Now Assist for Employee Center Pro from the Xanadu release family to the Australia release. It includes a summary of new features, activation steps, and important upgrade considerations. The document highlights that no updates were made in the intermediary releases Yokohama and Zurich, focusing the changes primarily on the Australia release. Show full answer Show less ## Key Features in Australia * **AI-Powered Request Approvals:** The Australia release introduces an AI Agent to accelerate approval processes by automatically aggregating relevant details, validating requests against policies, and recommending decisions to managers, streamlining employee request workflows. * **Quick Start Tests for Employee Center:** After upgrading or deploying new applications or integrations, customers can run quick start tests to ensure Employee Center functions correctly. For customers with customized Employee Center configurations, these tests can be copied and adapted accordingly. ## Upgrade and Activation Information * Now Assist for Employee Center Pro focuses on employee or requester conversations and may require other Now Assist products for AI agents or additional related features. * The product is activated via the **now-activation-platform-default** plugin, available in the ServiceNow Store. * Customers should review and complete pre- and post-upgrade tasks to ensure a smooth transition to the Australia release. ## Other Release Details * No features were removed or deprecated between Xanadu and Australia releases. * There are no changes in browser requirements, accessibility compliance, localization, or highlight information for this upgrade. ## What to Expect By upgrading to Australia, ServiceNow customers gain enhanced AI capabilities for request approvals and tools to verify Employee Center functionality post-upgrade. This enables improved productivity through AI-powered automation and reliability testing, helping organizations better manage employee interactions and requests. Consolidated page of all release notes for Now Assist for Employee Center Pro from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Now Assist for Employee Center Pro release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Now Assist for Employee Center Pro to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-nowassistforemployeecenterpro-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Upgrade information : Now Assist for Employee Center Pro only provides employee or requester conversations and might require other Now Assist products to deliver AI agents or other related features. | [ ] ## New features Between your current release family and Australia, new features were introduced for Now Assist for Employee Center Pro. {#dfrn3-nowassistforemployeecenterpro-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | [Approve your requests with AI Agent](https://www.servicenow.com/docs/access?context=manage-approvals-with-approvals-agent&family=australia&ft:locale=en-US) : Accelerate request approvals by automatically aggregating relevant details, validating requests against policies, and recommending approval decisions to managers. [Quick start tests for Employee Center](https://www.servicenow.com/docs/access?context=quick-start-tests-employee-center&family=australia&ft:locale=en-US) : After upgrades and deployments of new applications or integrations, run quick start tests to verify that Employee Center works as expected. If you customized Employee Center, copy the quick start tests and configure them for your customizations. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Now Assist for Employee Center Pro features. {#dfrn3-nowassistforemployeecenterpro-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Now Assist for Employee Center Pro features or functionality were removed. {#dfrn3-nowassistforemployeecenterpro-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Now Assist for Employee Center Pro features or functionality were deprecated. {#dfrn3-nowassistforemployeecenterpro-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Now Assist for Employee Center Pro. {#dfrn3-nowassistforemployeecenterpro-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Activation information : Now Assist for Employee Center Pro is a ServiceNow AI Platform feature that is available with activation of the now-activation-platform-default plugin. For details, see [\[Placeholder link text to key ecpro-plugins\]](https://www.servicenow.com/docs/access?context=ecpro-plugins&family=australia&ft:locale=en-US). Important: Now Assist for Employee Center Pro is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Now Assist for Employee Center Pro we have noted them here. {#dfrn3-nowassistforemployeecenterpro-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Now Assist for Employee Center Pro we have noted them here. {#dfrn3-nowassistforemployeecenterpro-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Now Assist for Employee Center Pro, such as specific requirements or compliance levels. {#dfrn3-nowassistforemployeecenterpro-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Now Assist for Employee Center Pro we have noted them here. {#dfrn3-nowassistforemployeecenterpro-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Now Assist for Employee Center Pro we have noted them here. {#dfrn3-nowassistforemployeecenterpro-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | * Use AI-powered capabilities, enterprise search, and omnichannel delivery to meet your productivity needs. See [\[Placeholder link text to key na-ec-pro-landing\]](https://www.servicenow.com/docs/access?context=na-ec-pro-landing&family=australia&ft:locale=en-US) for more information. | [ ]