--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined Now Assist for Source-to-Pay Operations release notes for upgrades from Xanadu to Australia # Combined Now Assist for Source-to-Pay Operations release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Now Assist for Source-to-Pay Operations Release Notes for Upgrades from Xanadu to Australia This document consolidates the release notes for Now Assist for Source-to-Pay Operations covering upgrades from the Xanadu release family through to Australia. It provides ServiceNow customers with a comprehensive reference for new features, changes, activation procedures, and other relevant information to help prepare for and manage their upgrade process efficiently. Show full answer Show less The release notes confirm that there are no updates, changes, removals, or deprecations specifically for Now Assist for Source-to-Pay Operations in the Yokohama, Zurich, and Australia releases beyond those introduced in Xanadu. ## Key Features Introduced in Xanadu * **ServiceNow Otto for Sourcing and Procurement Operations (SPO):** Enables fulfillers to summarize procurement-related records with real-time progress updates and actionable items. Summarization skills include: * Sourcing request summarization * Purchase requisition summarization * Procurement case summarization Customers entitled to Source-to-Pay Operations Pro SKU and Sourcing and Procurement Operations Pro SKU can install this application and request generative AI capabilities via the ServiceNow Otto for SPO Virtual Agent. This agent supports self-service tasks such as product purchasing and status tracking. * **ServiceNow Otto for Supplier Lifecycle Operations (SLO):** Provides supplier managers and fulfillers with summarization of supply-related records for progress tracking and action management. * **ServiceNow Otto for Accounts Payable Operations (APO):** Offers AP fulfillers the ability to summarize invoice and inquiry case records to monitor progress and related actions. ## Changes, Removals, and Deprecations No changes, removals, or deprecations affecting Now Assist for Source-to-Pay Operations were introduced across the Yokohama, Zurich, or Australia releases. ## Activation and Installation To activate Now Assist for Source-to-Pay Operations, customers must request the application through the ServiceNow Store. The store provides information on available apps and the process for submitting requests. This procedure applies to both the Xanadu and Yokohama releases, with no changes noted for later releases. ## Additional Considerations * **Browser and Accessibility Requirements:** No updates or new requirements were introduced in any release from Xanadu through Australia. * **Localization:** No localization changes were reported. ## Highlight Information * ServiceNow Otto SPO enhances procurement record summarization to improve visibility of progress and action items. * ServiceNow Otto SLO supports summarization to keep supplier managers informed. * ServiceNow Otto APO supports invoice and inquiry case summarization. * Previous Yokohama patches introduced enhanced AI search capabilities using Retrieval-augmented generation (RAG) for SPO, conversational intake for SLO and APO, and default activation of some Now Assist skills and workflows, requiring additional role configuration for agentic workflows and AI agents. ## What This Means for ServiceNow Customers Customers upgrading from Xanadu to Australia can expect consistent Now Assist for Source-to-Pay Operations functionality with no disruptive changes or removals. The key enhancements remain those introduced in Xanadu, focusing on AI-powered summarization and virtual agent capabilities across sourcing, supplier lifecycle, and accounts payable operations. By leveraging these capabilities, customers can improve operational efficiency through real-time progress updates, actionable insights, and conversational self-service. Activation is straightforward via the ServiceNow Store, and no additional browser or accessibility adjustments are necessary. Consolidated page of all release notes for Now Assist for Source-to-Pay Operations from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Now Assist for Source-to-Pay Operations release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Now Assist for Source-to-Pay Operations to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Now Assist for Source-to-Pay Operations. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | [ServiceNow Otto for Sourcing and Procurement Operations (SPO)](https://www.servicenow.com/docs/access?context=now-assist-spo&family=xanadu&ft:locale=en-US) : With ServiceNow® ServiceNow Otto for Sourcing and Procurement Operations (SPO), fulfillers can easily summarize procurement-related records, providing real-time progress updates and action items. Available summarization skills include * Sourcing request summarization * Purchase requisition summarization * Procurement case summarization If you're entitled to Source-to-Pay Operations Pro SKU and Sourcing and Procurement Operations Pro SKU, you can install this application. [Request the generative AI capabilities by using the ServiceNow Otto for SPO Virtual Agent](https://www.servicenow.com/docs/access?context=now-assist-spo-va-using&family=xanadu&ft:locale=en-US) : Requesters can leverage contextual generative AI using the ServiceNow Otto for SPO Virtual Agent to complete self-service tasks, such as purchasing products or tracking the status of purchase requisitions, sourcing requests, or procurement cases. [ServiceNow Otto for Supplier Lifecycle Operations (SLO)](https://www.servicenow.com/docs/access?context=now-assist-slo&family=xanadu&ft:locale=en-US) : With ServiceNow® ServiceNow Otto for SLO, supplier managers and fulfillers can summarize the details of supply-related records to keep them informed about their progress and action items. [ServiceNow Otto for Accounts Payable Operations (APO)](https://www.servicenow.com/docs/access?context=now-assist-apo&family=xanadu&ft:locale=en-US) : With ServiceNow® ServiceNow Otto for APO application, AP fulfillers can easily summarize invoice case and inquiry case-related records, providing real-time progress updates and action items. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Now Assist for Source-to-Pay Operations features. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Now Assist for Source-to-Pay Operations features or functionality were removed. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Now Assist for Source-to-Pay Operations features or functionality were deprecated. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Now Assist for Source-to-Pay Operations. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | Install Now Assist for Source-to-Pay Operations by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | Activation information : Install Now Assist for Source-to-Pay Operations by requesting it from ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Now Assist for Source-to-Pay Operations we have noted them here. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Now Assist for Source-to-Pay Operations we have noted them here. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Now Assist for Source-to-Pay Operations, such as specific requirements or compliance levels. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Now Assist for Source-to-Pay Operations we have noted them here. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Now Assist for Source-to-Pay Operations we have noted them here. {#dfrn3-nowassistforsourcetopayoperations-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | * ServiceNow Otto for Sourcing and Procurement Operations (SPO) supports summarization of procurement-related records, providing real-time progress updates and action items. Available summarization skills include: * Sourcing request summarization * Purchase requisition summarization * Procurement case summarization * ServiceNow Otto for Supplier Lifecycle Operations (SLO) supports summarization for the details of supply-related records to keep the supplier managers and fulfillers informed about their progress and action items. * ServiceNow Otto for APO supports record summarization for invoice and inquiry cases. See [Now Assist for Source-to-Pay Operations](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | [Yokohama Patch 11](https://www.servicenow.com/docs/access?context=yokohama-patch-11&family=yokohama&ft:locale=en-US) * Review changes to Now Assist usage measurement. * Some Now Assist skills, agents, and agentic workflows are on by default. * Additional role configuration is required for agentic workflows and AI agents included with Now Assist applications. Previous Patch releases * ServiceNow Otto for Sourcing and Procurement Operations (SPO) supports enhanced AI search and the Retrieval-augmented generation (RAG) framework to recommend suppliers and products through semantic search and contextual filters, enhancing recommendations with criteria like preferred suppliers and previous purchases. * ServiceNow Otto for Supplier Lifecycle Operations (SLO) supports a conversational intake that helps suppliers to view and update supply information through a conversational flow. * ServiceNow Otto for Accounts Payable Operations (APO) supports a conversational intake to complete self-service tasks, such as submit a request or track a request status. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ]