---
sourceDocument: australia Combined Product Files
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia
Release :
- australia
ft:locale :
- en-US
ft:publication_title :
- australia Combined Product Files
ft:clusterId :
- delta3ax
bundleId :
- delta3ax
---
# Combined Now Assist in Contract Management release notes for upgrades from Xanadu to Australia
# Combined Now Assist in Contract Management release notes for upgrades from Xanadu to Australia {#ariaid-title1}
Release version: Australia
Updated October 8, 2026
 7 minutes to read
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## Summary of Combined Now Assist in Contract Management Release Notes for Upgrades from Xanadu to Australia
This consolidated release notes document assists ServiceNow customers in understanding the upgrade path and enhancements for Now Assist in Contract Management from the Xanadu release family through to Australia.
It provides critical upgrade instructions, activation details, browser requirements, and highlights key improvements introduced in intermediate releases such as Yokohama and Zurich.
The document also clarifies that there are no new features, changes, removals, or deprecations specifically in the Australia release.
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## Upgrade Preparation and Tasks
* **Fix Script for Customized Use Cases:** When upgrading from versions prior to Yokohama Patch 3 or Zurich Patch 2 (and lower versions of Xanadu), customers with customized use cases must run the *Upsert DI skill config* fix script. This script migrates existing data to the AI Admin Hub console and is found under **All \> System Definition \> Fix Scripts**.
* **Post-upgrade Steps:** Customers should complete post-upgrade tasks outlined in the documentation to ensure proper migration and configuration of AI capabilities.
## Activation and Access
* Now Assist in Contract Management is an AI Platform feature available via activation of the *Now Assist in Contract Management (sncmgenai)* plugin.
* The application must be requested and installed from the ServiceNow Store.
* Activation and configuration instructions are available in the product documentation to enable AI-powered contract management features.
## Browser and Accessibility Requirements
* Supported browsers include Google Chrome and Microsoft Edge.
* Microsoft Internet Explorer is not supported.
* The new Coral theme introduced a dark mode option to improve readability and reduce eye strain on web and mobile platforms.
## Key Feature Enhancements (Yokohama and Zurich Releases)
* **AI-Powered Obligation Extraction:** Automatically identify and extract key contract obligations from signed contracts. These obligations can be reviewed, edited, approved, or rejected within the contract playbook to create obligation records. Activation of this skill is required in the AI Admin Hub console.
* **Conversational Search:** Use natural language dialogue to query contract documents, simplifying retrieval of relevant information.
* **Contract Metadata and Analysis Skills:** Activation and configuration available for enhanced contract metadata extraction and analysis.
* **Agentic Workflows and AI Agents:** Introduced autonomous workflows for managing contract milestones and reminders, requiring additional role configuration.
* **Support for Multiple AI Model Providers:** Integration with Google Gemini, Anthropic Claude on AWS, Now LLM Service, and Azure OpenAI expands AI model options.
* **Improvements in Usability:** Export conversational search results in multiple file formats; navigate directly to non-standard clause locations in Microsoft Word add-in; provide feedback to improve AI accuracy; enhanced identification of missing clauses.
## Important Notes for ServiceNow Customers
* No new features, changes, removals, or deprecations were introduced specifically in the Australia release for Now Assist in Contract Management.
* Customers should verify they have completed all recommended upgrade steps and activated necessary AI skills to utilize the enhanced capabilities introduced in prior releases.
* Ensure compatibility by using supported browsers and consider enabling dark theme for improved user experience.
Consolidated page of all release notes for Now Assist in Contract Management from Xanadu to Australia.
## How to use this page
To help you prepare for your upgrade, we have combined the cross-family Now Assist in Contract Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.
Tip:
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
## Important information for upgrading Now Assist in Contract Management to Australia
Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.
{#dfrn3-nowassistincontractmanagement-summary__entry__2}
| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | Upgrade information : If you're upgrading to Now Assist in Contract Management starting with Yokohama Patch 3 from a previous version and you have customized use cases, run a fix script to migrate the existing data to the AI Admin Hub console. 1. Navigate to AllSystem DefinitionFix Scripts. 2. In the Name field, search for Upsert DI skill config. 3. In the script, add the use case ids that you want to migrate to the AI Admin Hub console. 4. Select Run Fix Script. For more information, see [Post-upgrade steps for Now Assist in Contract Management](https://www.servicenow.com/docs/access?context=cmpro-na-upgrade-steps&family=yokohama&ft:locale=en-US). |
| Zurich | Upgrade information : If you're upgrading to Now Assist in Contract Management from Yokohama (Patch 2 and lower) or Xanadu (Patch 8 and lower), and you have customized use cases, run a fix script to migrate the existing data to the AI Admin Hub console. 1. Navigate to AllSystem DefinitionFix Scripts. 2. In the Name field, search for Upsert DI skill config. 3. In the script, add the use case IDs that you want to migrate to the AI Admin Hub console. 4. Select Run Fix Script. For more information, see [Post upgrade steps](https://www.servicenow.com/docs/access?context=cmpro-na-upgrade-steps&family=zurich&ft:locale=en-US). |
| Australia | No updates for this release. |
[ ]
## New features
Between your current release family and Australia, new features were introduced for Now Assist in Contract Management.
{#dfrn3-nowassistincontractmanagement-summary__entry__12}
| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]
## Changes
Between your current release family and Australia, some changes were made to existing Now Assist in Contract Management features.
{#dfrn3-nowassistincontractmanagement-summary__entry__22}
| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]
## Removed
Between your current release family and Australia, some Now Assist in Contract Management features or functionality were removed.
{#dfrn3-nowassistincontractmanagement-summary__entry__32}
| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]
## Deprecations
Between your current release family and Australia, some Now Assist in Contract Management features or functionality were deprecated.
{#dfrn3-nowassistincontractmanagement-summary__entry__42}
| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]
## Activation information
Review information on how to activate Now Assist in Contract Management.
{#dfrn3-nowassistincontractmanagement-summary__entry__52}
| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | Activation information : Now Assist in Contract Management is a ServiceNow AI Platform feature that is available with activation of the Now Assist in Contract Management (sn_cm_gen_ai). For details, see [Configure](https://www.servicenow.com/docs/access?context=confg-na-in-cmpro&family=yokohama&ft:locale=en-US). Important: Now Assist in Contract Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
| Zurich | Activation information : Install Now Assist in Contract Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Now Assist in Contract Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
| Australia | No updates for this release. |
[ ]
## Additional requirements
If any additional requirements were introduced or changed for Now Assist in Contract Management we have noted them here.
{#dfrn3-nowassistincontractmanagement-summary__entry__62}
| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]
## Browser requirements
If any specific browser requirements were introduced or changed for Now Assist in Contract Management we have noted them here.
{#dfrn3-nowassistincontractmanagement-summary__entry__72}
| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | Browser requirements : Now Assist supports various browsers, including Google Chrome and Microsoft Edge. Now Assist isn't supported in Microsoft Internet Explorer. |
| Zurich | Browser requirements : Now Assist supports various browsers, including Google Chrome and Microsoft Edge. Now Assist isn't supported in Microsoft Internet Explorer. |
| Australia | No updates for this release. |
[ ]
## Accessibility information
Review details on accessibility information for Now Assist in Contract Management, such as specific requirements or compliance levels.
{#dfrn3-nowassistincontractmanagement-summary__entry__82}
| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. |
| Australia | No updates for this release. |
[ ]
## Localization information
If there are specific localization considerations for Now Assist in Contract Management we have noted them here.
{#dfrn3-nowassistincontractmanagement-summary__entry__92}
| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
| Australia | No updates for this release. |
[ ]
## Highlight information
If there are specific highlight considerations for Now Assist in Contract Management we have noted them here.
{#dfrn3-nowassistincontractmanagement-summary__entry__102}
| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | [Yokohama Patch 11](https://www.servicenow.com/docs/access?context=yokohama-patch-11&family=yokohama&ft:locale=en-US) * Review changes to Now Assist usage measurement. * Some Now Assist skills are now turned on by default. * Use AI-powered obligation extraction to automatically identify and capture key obligations from signed contracts, and then review, edit, approve, or reject them within the contract playbook to create obligation records automatically. * Activate the Contract obligation extraction skill in the AI Admin Hub console to enable automatic obligation extraction. * Use Now Assist powered conversational search to query contract documents using natural language and dialogue-driven queries, making it easier to find relevant information. * Additional role configuration is required for agentic workflows and AI agents included with Now Assist applications. Yokohama Patch 6 * Use the contract playbook to review and update the AI extracted metadata and reminder date for contract renewal or termination. * Use Google Gemini and Anthropic Claude on AWS as AI model providers for Now Assist skills and AI agents in addition to Now LLM Service and Azure OpenAI. Yokohama Patch 3 * Activate and configure the contract metadata extraction skill for Contract Management Pro in the AI Admin Hub console. * Activate and configure the contract analysis skill for Contract Management Pro in the AI Admin Hub console. * Use the Manage contract repository agentic workflow to autonomously set milestone reminders for the notice period of contract renewals or the notice period for termination of contract renewals. See [Now Assist in CM Pro](https://www.servicenow.com/docs/access?context=cncore-now-assit-landing&family=yokohama&ft:locale=en-US) for more information. |
| Zurich | Zurich Patch 12 * Export conversational search results in multiple file formats. [Zurich Patch 10](https://www.servicenow.com/docs/access?context=zurich-patch-10&family=zurich&ft:locale=en-US) * Identify missing clauses in contract revisions with improved accuracy. [Zurich Patch 7](https://www.servicenow.com/docs/access?context=zurich-patch-7&family=zurich&ft:locale=en-US) * Provide feedback on Now Assist contract analysis results to help improve the AI accuracy. * Navigate directly to non-standard clause locations in a document when reviewing Now Assist suggestions in the Microsoft Word add-in. * Configure use case mappings to extract metadata and obligations from a signed contract that is uploaded directly on a contract record. * Use Now Assist powered conversational search to query contract documents using natural language and dialogue-driven queries, making it easier to find relevant information. [Zurich Patch 5](https://www.servicenow.com/docs/access?context=zurich-patch-5&family=zurich&ft:locale=en-US) * Review changes to Now Assist usage measurement. [Zurich Patch 4](https://www.servicenow.com/docs/access?context=zurich-patch-4&family=zurich&ft:locale=en-US) * Some Now Assist skills are now turned on by default. * Use AI-powered obligation extraction to automatically identify and capture key obligations from signed contracts, and then review, edit, approve, or reject them within the contract playbook to create obligation records automatically. * Activate the Contract obligation extraction skill in the AI Admin Hub console to enable automatic obligation extraction. * Use Now Assist powered conversational search to query contract documents using natural language and dialogue-driven queries, making it easier to find relevant information. * Additional role configuration required for agentic workflows and AI agents included with your applications. [Zurich Patch 1](https://www.servicenow.com/docs/access?context=zurich-patch-1&family=zurich&ft:locale=en-US) * Use the contract playbook to review and update the AI extracted metadata and reminder date for contract renewal or termination. * Use Google Gemini and Anthropic Claude on AWS as AI model providers for generative AI skills and AI agents, in addition to Now LLM Service and Azure OpenAI. See [Now Assist in Contract Management](https://www.servicenow.com/docs/access?context=cncore-now-assit-landing&family=zurich&ft:locale=en-US) for more information. |
| Australia | No updates for this release. |
[ ]
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