--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined Performance AnalyticsITSM dashboards release notes for upgrades from Xanadu to Australia # Combined Performance AnalyticsITSM dashboards release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Performance Analytics ITSM Dashboards Release Notes for Upgrades from Xanadu to Australia This consolidated release notes page provides a comprehensive summary of the updates, new features, changes, removals, deprecations, and important information related to Performance Analytics ITSM dashboards for ServiceNow customers upgrading from the Xanadu release to the Australia release. It is designed to help you prepare for and understand the impact of the upgrade on your ITSM analytics capabilities. Show full answer Show less ## Key Features * **New Dashboards in Xanadu:** Introduction of the ITSM Success Dashboard for executives and managers, offering actionable insights to aid decision-making based on ITSM data. * **Agent Workspace:** The Service Operations Workspace provides agents with the ITSM Agent dashboard to access relevant work information, replacing older Performance Analytics dashboards. There were no new features added between releases Yokohama, Zurich, and Australia. ## Upgrade and Activation Information There are no specific pre- or post-upgrade tasks, activation steps, additional requirements, browser requirements, accessibility, localization, or highlight considerations introduced or changed for Performance Analytics ITSM dashboards throughout the upgrade path from Xanadu to Australia. ## Changes, Removals, and Deprecations No changes, removals, or deprecations of Performance Analytics ITSM dashboard features have been made across the release families from Xanadu through Australia. ## Practical Implications for ServiceNow Customers * If you are upgrading from Xanadu to Australia, expect the ITSM Success Dashboard and Service Operations Workspace introduced in Xanadu to remain your primary analytics tools. * No additional activation or configuration changes are required due to this upgrade regarding Performance Analytics ITSM dashboards. * The dashboards maintain consistent functionality with no deprecated or removed features, ensuring stability for your ongoing ITSM performance tracking and reporting. Consolidated page of all release notes for Performance AnalyticsITSM dashboards from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Performance AnalyticsITSM dashboards release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Performance AnalyticsITSM dashboards to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Performance AnalyticsITSM dashboards. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | Next Experience [Legacy: IT Executive dashboard](https://www.servicenow.com/docs/access?context=it-executive-dashboard&family=xanadu&ft:locale=en-US) : Get insights into the IT Service Management (ITSM) data using the ITSM Success Dashboard. This dashboard provides metrics for executives and managers to take informed decisions. Agents can use the [Service Operations Workspace for ITSM](https://www.servicenow.com/docs/access?context=sow-landing-page&family=xanadu&ft:locale=en-US) Agent dashboard to get information about their work. These dashboards replace the existing Performance Analytics dashboards. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Performance AnalyticsITSM dashboards features. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Performance AnalyticsITSM dashboards features or functionality were removed. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Performance AnalyticsITSM dashboards features or functionality were deprecated. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Performance AnalyticsITSM dashboards. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Performance AnalyticsITSM dashboards we have noted them here. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Performance AnalyticsITSM dashboards we have noted them here. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Performance AnalyticsITSM dashboards, such as specific requirements or compliance levels. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Performance AnalyticsITSM dashboards we have noted them here. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Performance AnalyticsITSM dashboards we have noted them here. {#dfrn3-performanceanalyticsitsmdashboards-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | Experience the enhanced Performance Analytics ITSM dashboards in the Xanadu release. See [Legacy: Performance Analytics ITSM Dashboards](https://www.servicenow.com/docs/access?context=itsm-dashboards-content-pack&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ]