--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined Reverse Tunnel release notes for upgrades from Xanadu to Australia # Combined Reverse Tunnel release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Reverse Tunnel release notes for upgrades from Xanadu to Australia This consolidated release notes document assists ServiceNow customers in preparing for upgrading the Reverse Tunnel feature from the Xanadu release family through to the Australia release family. It provides a comprehensive overview of new features, changes, removals, deprecations, activation details, and other relevant information across these releases. Show full answer Show less ## Key Features * **Private Connectivity for Zero Copy Connectors:** In the Australia release, you can connect zero copy connectors to data sources hosted in private cloud or on-premises environments without exposing credentials or IP addresses. This enhances security by routing encrypted traffic through the Reverse Tunnel gateway without decrypting it. * **Private Relay Deployment:** Deploy a private relay within your private network to establish outbound encrypted connections to the Reverse Tunnel gateway. The deployment model mirrors that of a MID Server and includes automatic authentication. * **Relay Heartbeat Monitoring:** Monitor relay heartbeat data directly within your ServiceNow instance from the relay record, enabling easier operational oversight and health checks. * **Service Endpoint Management:** Register fully qualified domain names (FQDNs) and port numbers of each data source to the relay, allowing the gateway to route incoming traffic correctly to the designated relay. ## Upgrade and Activation Information There are no reported changes, removals, or deprecations in features for Reverse Tunnel between Xanadu and Australia releases, simplifying upgrade considerations. Prior to upgrading, customers should review and complete recommended pre- and post-upgrade tasks. Reverse Tunnel is available as the **Zero Copy Reverse Tunnel** store app (snzctunnel) in the ServiceNow Store. Activation and deployment details, including connecting a private relay to the Reverse Tunnel gateway, are outlined in the Australia release notes. ## Additional Notes * No changes were introduced to browser requirements, accessibility, localization, or additional system requirements for Reverse Tunnel between these releases. * No updates were noted for Xanadu, Yokohama, or Zurich releases, indicating that the primary enhancements are focused in the Australia release. ## Key Outcomes * Securely connect to private cloud or on-premises data sources without exposing sensitive information or opening inbound firewall ports. * Establish encrypted outbound connections through private relays to improve security and network architecture flexibility. * Gain operational visibility by monitoring relay health directly within ServiceNow, facilitating proactive management. * Simplify routing and connectivity management by registering service endpoints with the relay. Consolidated page of all release notes for Reverse Tunnel from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Reverse Tunnel release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Reverse Tunnel to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-reversetunnel-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Reverse Tunnel. {#dfrn3-reversetunnel-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | [Private connectivity for zero copy connectors](https://www.servicenow.com/docs/access?context=exploring-reverse-tunnel&family=australia&ft:locale=en-US) : Connect zero copy connectors to data sources hosted in private cloud or on-premises networks without exposing data source credentials or IP addresses. The Reverse Tunnel gateway routes encrypted traffic between Workflow Data Fabric and private relays deployed in your private network without decrypting that traffic. [Private relay deployment](https://www.servicenow.com/docs/access?context=connect-customer-relay&family=australia&ft:locale=en-US) : Deploy a private relay in your private network to establish an outbound encrypted connection to the Reverse Tunnel gateway. The relay uses the same placement and connectivity model as a MID Server. Authentication is handled automatically. [Relay heartbeat monitoring](https://www.servicenow.com/docs/access?context=monitor-relay-health&family=australia&ft:locale=en-US) : Monitor relay heartbeat data directly from the relay record on your ServiceNow instance. [Service endpoint management](https://www.servicenow.com/docs/access?context=manage-relay-services&family=australia&ft:locale=en-US) : Register the fully qualified domain name (FQDN) and port number of each data source to the relay. The gateway uses registered service endpoints to route incoming traffic to the correct relay. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Reverse Tunnel features. {#dfrn3-reversetunnel-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Reverse Tunnel features or functionality were removed. {#dfrn3-reversetunnel-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Reverse Tunnel features or functionality were deprecated. {#dfrn3-reversetunnel-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Reverse Tunnel. {#dfrn3-reversetunnel-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Activation information : Reverse Tunnel is available in the ServiceNow Store as the Zero Copy Reverse Tunnel store app (`sn_zc_tunnel`). For details, see [Connect a private relay to the Reverse Tunnel gateway](https://www.servicenow.com/docs/access?context=connect-customer-relay&family=australia&ft:locale=en-US). Note: Reverse Tunnel is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Reverse Tunnel we have noted them here. {#dfrn3-reversetunnel-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Reverse Tunnel we have noted them here. {#dfrn3-reversetunnel-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Reverse Tunnel, such as specific requirements or compliance levels. {#dfrn3-reversetunnel-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Reverse Tunnel we have noted them here. {#dfrn3-reversetunnel-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Reverse Tunnel we have noted them here. {#dfrn3-reversetunnel-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | * Connect zero copy connectors to private cloud or on-premises data sources without opening inbound firewall ports. * Establish encrypted outbound connections to private cloud or on-premises data sources by deploying a private relay in your network. * Monitor relay heartbeat data directly from your ServiceNow instance. See [Reverse Tunnel](https://www.servicenow.com/docs/access?context=reverse-tunnel&family=australia&ft:locale=en-US) for more information. | [ ]