--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined ServiceNow Add-in for Microsoft 365 release notes for upgrades from Xanadu to Australia # Combined ServiceNow Add-in for Microsoft 365 release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ServiceNow Add-in for Microsoft 365 Release Notes for Upgrades from Xanadu to Australia This consolidated guide provides ServiceNow customers a comprehensive view of all release notes for the ServiceNow Add-in for Microsoft 365, spanning upgrades from the Xanadu release family through to Australia. It is designed to assist you in preparing for your upgrade by summarizing new features, changes, removals, deprecations, activation steps, and requirements relevant to these releases. Show full answer Show less ## New Features Introduced * **Yokohama Release Enhancements:** * Create manifest files to configure the ServiceNow Add-in for Microsoft 365 according to your needs. * Map fields from emails or meeting invites directly to catalog items or ServiceNow forms to auto-populate data, streamlining form submissions. * Enable single sign-on (SSO) for the add-in, allowing employees to access it from any Microsoft 365 app without signing into Employee Center separately. ## Changes, Removals, and Deprecations Between Xanadu and Australia releases, no changes, removals, or deprecations were recorded for the ServiceNow Add-in for Microsoft 365. This stability means existing features remain consistent through these versions. ## Activation Information To activate the ServiceNow Add-in for Microsoft 365, customers should request the add-in via the ServiceNow Store. The store provides access to installation details and all available applications. This streamlined process ensures easy deployment and management of the add-in within your Microsoft 365 environment. ## Additional Requirements The key technical requirement is that users must have Microsoft Outlook 2019 or later to successfully use the ServiceNow Add-in for Microsoft 365. No additional browser or localization requirements have been introduced or changed. ## Highlight Features * Access and submit any catalog form from within Microsoft 365 apps through Employee Center integration. * Load ServiceNow forms or navigate directly to Employee Center links from Microsoft 365. * Auto-populate ServiceNow catalog or form fields by mapping message or appointment data from Microsoft Outlook. * Configure extension points to support both read and compose modes for messages and appointments. ## Key Takeaways for ServiceNow Customers Upgrading from Xanadu to Australia ensures access to enhanced integration capabilities primarily introduced in the Yokohama release, such as improved form population and single sign-on, which collectively boost productivity and user experience within Microsoft 365. The upgrade process involves reviewing pre- and post-upgrade tasks, ensuring Outlook 2019 or later is in use, and activating the add-in via the ServiceNow Store. Since no features were removed or deprecated, customers can expect continuity alongside new enhancements. Consolidated page of all release notes for ServiceNow Add-in for Microsoft 365 from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ServiceNow Add-in for Microsoft 365 release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ServiceNow Add-in for Microsoft 365 to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for ServiceNow Add-in for Microsoft 365. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Create a manifest file](https://www.servicenow.com/docs/access?context=create-ms365-addin-manifest&family=yokohama&ft:locale=en-US) : Create a manifest file with the configurations that you want to enable for the ServiceNow Add-in for Microsoft 365. [Map email fields to a catalog item](https://www.servicenow.com/docs/access?context=map-email-catalog&family=yokohama&ft:locale=en-US) : Map fields from an email or meeting invite to copy and auto-populate a catalog form. [Map email fields to a form](https://www.servicenow.com/docs/access?context=map-email-form&family=yokohama&ft:locale=en-US) : Map fields from an email or meeting invite to copy and auto-populate a ServiceNow form. [Configure single sign-on for ServiceNow Add-in for Microsoft 365](https://www.servicenow.com/docs/access?context=configure-sso-sn-addin-ms365&family=yokohama&ft:locale=en-US) : Enable employees to access the add-in from any Microsoft 365 app without having to sign in to Employee Center. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing ServiceNow Add-in for Microsoft 365 features. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some ServiceNow Add-in for Microsoft 365 features or functionality were removed. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some ServiceNow Add-in for Microsoft 365 features or functionality were deprecated. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate ServiceNow Add-in for Microsoft 365. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Install ServiceNow Add-in for Microsoft 365 by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: ServiceNow Add-in for Microsoft 365 is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for ServiceNow Add-in for Microsoft 365 we have noted them here. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Additional requirements : You must have Microsoft Outlook 2019 or a later version to use ServiceNow Add-in for Microsoft 365. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ServiceNow Add-in for Microsoft 365 we have noted them here. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ServiceNow Add-in for Microsoft 365, such as specific requirements or compliance levels. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ServiceNow Add-in for Microsoft 365 we have noted them here. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ServiceNow Add-in for Microsoft 365 we have noted them here. {#dfrn3-servicenowaddinformicrosoft365-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | * Access any catalog form in Employee Center and submit requests within Microsoft 365 apps. * Load any ServiceNow form or navigate to a link in Employee Center. * Map message or appointment fields in Microsoft Outlook to be auto-populated in ServiceNow catalogs or forms. * Configure extension points to support messages and appointments in read and compose modes. See [ServiceNow Add-in for Microsoft 365](https://www.servicenow.com/docs/access?context=sn-addin-for-ms365&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ]