--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined ServiceNow Otto for Cloud Cost Management (CCM) release notes for upgrades from Xanadu to Australia # Combined ServiceNow Otto for Cloud Cost Management (CCM) release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ServiceNow Otto for Cloud Cost Management (CCM) Release Notes for Upgrades from Xanadu to Australia This consolidated release notes document provides a comprehensive overview of updates for ServiceNow Otto for Cloud Cost Management (CCM) across multiple releases from Xanadu through to Australia. It is designed to guide customers through the upgrade process by outlining new features, changes, activation details, and other relevant information. The notes clarify that most interim releases (Yokohama, Zurich) had no updates for CCM, with Australia being the main release containing new features. Show full answer Show less ## Key Features in the Australia Release * **AI-powered Cloud Spend Summarization:** Customers can leverage an AI-generated summary of cloud spend trends, top cost drivers, and budget alignment. This feature uses filters and groupings to provide insights such as month-over-month changes, commitment coverage, and top five cost reduction recommendations. * **Automation of Cost Optimization Tasks:** The release introduces automation to reduce repetitive workload on cloud cost managers by utilizing AI-driven insights and recommendations to optimize cloud expenses effectively. ## Upgrade and Activation Guidance * Before upgrading to Australia, customers should review and complete any pre- and post-upgrade tasks as suggested. * ServiceNow Otto for Cloud Cost Management (CCM) can be installed or activated by requesting it via the ServiceNow Store, where all available apps and version histories are accessible. ## Additional Notes * No features were removed or deprecated between Xanadu and Australia releases. * No changes were made to browser requirements, accessibility, localization, or additional requirements for CCM during these releases. * Releases prior to Australia (Xanadu, Yokohama, Zurich) contained no updates for CCM, ensuring a stable feature set until the Australia improvements. ## Practical Benefits for ServiceNow Customers With the Australia release, customers can expect enhanced visibility into their cloud spending with AI-driven analytics, enabling smarter, data-backed cost management decisions. The automation features help reduce manual effort in optimizing cloud costs, making cloud financial management more efficient and effective within ServiceNow Otto for Cloud Cost Management. Consolidated page of all release notes for ServiceNow Otto for Cloud Cost Management (CCM) from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Cloud Cost Management (CCM) release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ServiceNow Otto for Cloud Cost Management (CCM) to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for ServiceNow Otto for Cloud Cost Management (CCM). {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | [Make smarter cloud cost decisions with AI-powered summarization of cloud spend](https://www.servicenow.com/docs/access?context=spend-summary-otto-ccm&family=australia&ft:locale=en-US) : Get an AI-generated summary of your cloud spend trends, top cost drivers, and budget alignment with your selected filters and groupings. The Summarize button enables you to view month-over-month changes, commitments coverage, and the top five recommendations to reduce costs. Use these insights to make more informed decisions about your cloud spend. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing ServiceNow Otto for Cloud Cost Management (CCM) features. {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some ServiceNow Otto for Cloud Cost Management (CCM) features or functionality were removed. {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some ServiceNow Otto for Cloud Cost Management (CCM) features or functionality were deprecated. {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate ServiceNow Otto for Cloud Cost Management (CCM). {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Activation information : Install ServiceNow Otto for Cloud Cost Management (CCM) by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for ServiceNow Otto for Cloud Cost Management (CCM) we have noted them here. {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ServiceNow Otto for Cloud Cost Management (CCM) we have noted them here. {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ServiceNow Otto for Cloud Cost Management (CCM), such as specific requirements or compliance levels. {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ServiceNow Otto for Cloud Cost Management (CCM) we have noted them here. {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ServiceNow Otto for Cloud Cost Management (CCM) we have noted them here. {#dfrn3-servicenowottoforcloudcostmanagementccm-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | * Automate repetitive cost optimization tasks and reduce workload on cloud cost managers. * Analyze cloud spend trends using an AI-powered summarization. * Optimize cloud costs using recommendations to reduce unnecessary spending. See [AI in Cloud Insights](https://www.servicenow.com/docs/access?context=ai-ccm&family=australia&ft:locale=en-US) for more information. | [ ]