--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined ServiceNow Otto for Platform Analytics release notes for upgrades from Xanadu to Australia # Combined ServiceNow Otto for Platform Analytics release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ServiceNow Otto for Platform Analytics Release Notes for Upgrades from Xanadu to Australia This consolidated release notes document covers the upgrade path for ServiceNow Otto for Platform Analytics from the Xanadu release family through to Australia. It provides a comprehensive summary of new features, changes, removals, deprecations, activation steps, requirements, accessibility, localization, and highlights pertinent to ServiceNow customers preparing for or performing this upgrade. Show full answer Show less ## Upgrade Preparation and Important Information Before upgrading to Australia, customers should review and complete any specified pre- and post-upgrade tasks. Notably, throughout the Xanadu, Yokohama, Zurich, and Australia releases, there were no updates, changes, new features, removals, or deprecations specifically for ServiceNow Otto for Platform Analytics. ## Activation Information For activation, AI Data Explorer is available from the ServiceNow Store. Key components such as Query Generation, Analytics Generation, and dashboard/data visualization export skills are bundled with the Generative AI Controller, a dependency included in all Now Assist applications. Customers should install these applications from the ServiceNow Store and activate the relevant skills post-installation. This ensures access to the full capabilities of ServiceNow Otto for Platform Analytics. For more detailed configuration guidance, refer to the relevant ServiceNow Otto for Platform Analytics configure topics. ## Accessibility Enhancements * In the June 2026 AI Data Explorer update, keyboard navigation improvements allow users to tab between the text editor and icons, enhancing usability for keyboard users. * Users can now reorder question/response nodes using move up/move down controls in addition to drag-and-drop functionality, improving accessibility and control within explorations. ## Highlighted Features from Previous Releases * **Zurich Patch 4:** Generative AI skills are enabled by default, allowing users to create editable "explorations" that facilitate AI-assisted data analysis, refinement, collaboration, and faster decision-making. * **Zurich Patch 5:** Enhancements to AI Data Explorer and backend Query Generation, along with updates to ServiceNow Otto® usage measurement. * Earlier patches introduced the ability to generate and export Platform Analytics artifacts directly from conversational interactions within the ServiceNow Otto® panel, providing a seamless experience across all related skills and applications. ## Additional Notes There were no changes to browser requirements, localization, or additional requirements for ServiceNow Otto for Platform Analytics from Xanadu through Australia. Customers can expect consistent functionality and activation procedures across these releases. Consolidated page of all release notes for ServiceNow Otto for Platform Analytics from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Platform Analytics release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ServiceNow Otto for Platform Analytics to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for ServiceNow Otto for Platform Analytics. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing ServiceNow Otto for Platform Analytics features. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some ServiceNow Otto for Platform Analytics features or functionality were removed. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some ServiceNow Otto for Platform Analytics features or functionality were deprecated. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate ServiceNow Otto for Platform Analytics. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Activation information : AI Data Explorer is available from the ServiceNow Store. Query Generation, Analytics Generation, and the dashboard and data visualization export skill are installed with Generative AI Controller, which is included as a dependency of all Now Assist applications. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). After installation, activate the relevant skills. For more information, see the relevant Configure topics under [ServiceNow Otto for Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&family=zurich&ft:locale=en-US). Important: ServiceNow Otto® for Platform Analytics applications are available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for ServiceNow Otto for Platform Analytics we have noted them here. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ServiceNow Otto for Platform Analytics we have noted them here. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ServiceNow Otto for Platform Analytics, such as specific requirements or compliance levels. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Accessibility information : * (June 2026 AI Data Explorer) Keyboard navigation allows tabbing between the text editor and the icons. * (June 2026 AI Data Explorer) Users can use move up/move down control menu items to change the order of question/response nodes in the exploration. Previously they could only drag the nodes. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ServiceNow Otto for Platform Analytics we have noted them here. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ServiceNow Otto for Platform Analytics we have noted them here. {#dfrn3-servicenowottoforplatformanalytics-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | [Zurich Patch 5](https://www.servicenow.com/docs/access?context=zurich-patch-5&family=zurich&ft:locale=en-US)The following highlights are specific to AI Data Explorer, which relies on Query Generation in the back end. * Review changes to ServiceNow Otto® usage measurement. [Zurich Patch 4](https://www.servicenow.com/docs/access?context=zurich-patch-4&family=zurich&ft:locale=en-US) * Some generative AI skills are now turned on by default. * Create "explorations"---editable documents where you analyze data with the help of AI. Refine responses, add your own input, and collaborate with others to make data-informed decisions faster. Previous Patch releases * Generate and export Platform Analytics artifacts from conversational interactions in the ServiceNow Otto® panel. * Benefit from a single, smooth experience in asking questions across all ServiceNow Otto® for Platform Analytics skills, and other applications that incorporate Platform Analytics and AI, through a shared backend. See [ServiceNow Otto for Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | [ ]