--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined ServiceNow Otto for Setup release notes for upgrades from Xanadu to Australia # Combined ServiceNow Otto for Setup release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ServiceNow Otto for Setup Release Notes for Upgrades from Xanadu to Australia This consolidated guide assists ServiceNow customers preparing to upgrade ServiceNow Otto for Setup from the Xanadu release family to Australia. It summarizes key new features, changes, activation details, and upgrade tasks to streamline the transition and enhance setup automation and administration. Show full answer Show less ## Key Features * **Tiered SKU Support:** Support for Advanced and Prime SKUs within Simplified ITSM and CBS, enabling entitlement-driven experiences and workflows. * **Product Hub Enhancements:** Improved Product Hub with updated Resources section and guided content to simplify product discovery and setup. * **LitJS Component Support:** Enables importing and use of LitJS components in the Otto Panel for a consistent component framework. * **Configuration Tracking and Admin Home Guidance:** Enhanced visibility into configuration updates with updated banners and messaging to guide users through setup milestones. * **Zero-Touch Implementation:** Automatically installs Setup Hub with selected applications/plugins for new customers in supported non-production instances, including installation status tracking. * **Configuration Console UI Enhancements:** Added search, task management, status indicators, and integrated Otto agent guidance for streamlined configuration. * **App Selection Workflow:** Guided modal for reviewing and installing mandatory and optional applications within product bundles with licensing validation. * **Plugin Installation Support:** Enables platform admins to discover and install standalone plugins from Product Hub without requiring full product bundles. * **Entitlement Validation for Jumbo Apps:** Ensures proper licensing before jumbo app installations commence. * **Enhanced Admin Home Experience:** Centralized dashboard consolidating access to Now Assist for Setup and key apps with context-aware guidance and recommended next steps. * **Centralized Application Setup:** Guided setup from Admin Home for Now Assist Admin and other entitled apps, installing required components with default configurations from a single interface. * **Product Hubs Access:** Direct access to product-specific hubs for discovery, installation, and configuration of entitled Now Assist products through guided setup flows. * **Unified Module Configuration:** Streamlined configuration for Platform and product modules through a single guided experience tailored to included platform-level changes. ## Key Outcomes * **Automated Setup:** Installation of required products with default settings reduces manual configuration effort. * **Improved Administration:** Modular Admin Home UI centralizes access and accelerates task completion with clear guidance. * **Streamlined Product Management:** Product Hubs centralize discovery, installation, and configuration, facilitating modular and entitlement-aware setups. * **Enhanced User Experience:** Intuitive, customizable interfaces provide streamlined access to critical tools based on user roles and entitlements. ## Upgrade Preparation and Activation Before upgrading to Australia, review and complete recommended pre- and post-upgrade tasks to ensure a smooth transition. ServiceNow Otto for Setup is activated by requesting installation through the ServiceNow Store. Customers can view all available apps and manage requests via the store's interface. ## Additional Notes * No removals, deprecations, or changes to existing features were introduced between Xanadu and Australia releases. * There are no updates or changes related to browser requirements, accessibility, localization, or additional technical prerequisites in this upgrade. Consolidated page of all release notes for ServiceNow Otto for Setup from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Setup release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ServiceNow Otto for Setup to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicenowottoforsetup-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for ServiceNow Otto for Setup. {#dfrn3-servicenowottoforsetup-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | [Tiered SKU support](https://www.servicenow.com/docs/access?context=ia-explore&family=australia&ft:locale=en-US) : ServiceNow Otto for Setup added support for Advanced and Prime SKUs across Simplified ITSM and CBS, including entitlement-driven experiences and flows. [Product Hub experience enhancements](https://www.servicenow.com/docs/access?context=ia-setup-apps&family=australia&ft:locale=en-US) : Enhanced the Product Hub experience with updates to the Resources section and guided content. [LitJS component support](https://www.servicenow.com/docs/access?context=ia-configure-il&family=australia&ft:locale=en-US) : Enabled support for importing and using LitJS components within ServiceNow Otto Panel to support a consistent component framework. [Configuration tracking and Admin Home guidance enhancements](https://www.servicenow.com/docs/access?context=ia-explore&family=australia&ft:locale=en-US) : Enhanced configuration tracking and updated Admin Home banners and messaging to provide improved visibility into updates and guide users through setup tasks and implementation milestones. [Zero-touch implementation enhancements](https://www.servicenow.com/docs/access?context=ia-explore&family=australia&ft:locale=en-US) : Expanded zero‑touch installation to automatically install Setup Hub with selected applications and plugins for new ServiceNow customer in supported non‑production instances, with installation status tracking and readiness for configuration. [Configuration Console page UI enhancements](https://www.servicenow.com/docs/access?context=ia-configure-il&family=australia&ft:locale=en-US) : Enhanced the Configuration Console with search support, task management actions, configuration status indicators, and integrated ServiceNow Otto agent guidance. [Mandatory and optional app selection modal](https://www.servicenow.com/docs/access?context=ia-mandatory-optional-select-modal&family=australia&ft:locale=en-US) : Enhanced the app selection experience for product bundle installations. Platform admins can review required and optional apps, validate licensing, and install bundles through a guided workflow. [Plugin installation support](https://www.servicenow.com/docs/access?context=ia-plugin-install&family=australia&ft:locale=en-US) : Introduced support for individual plugin installation from Product Hub. Platform admins can discover, review, and install standalone plugins without requiring a product bundle. [Jumbo apps and entitlement validation](https://www.servicenow.com/docs/access?context=ia-jumbo-apps-valid&family=australia&ft:locale=en-US) : Added entitlement validation for jumbo app installations, ensuring that required applications are appropriately licensed before installation begins. [Enhanced Admin Home experience](https://www.servicenow.com/docs/access?context=ia-explore&family=australia&ft:locale=en-US) : Leverage an enhanced Admin Home dashboard to centralize access to Now Assist for Setup and key applications, with context‑aware guidance and recommended next actions, available after installing the Now Assist for Setup store app. [Centralized application setup](https://www.servicenow.com/docs/access?context=ia-administer&family=australia&ft:locale=en-US) : You can now set up Now Assist Admin and other entitled applications directly from Admin Home using a guided experience that installs required components and applies default configurations from a single starting point. [Product module Product Hubs](https://www.servicenow.com/docs/access?context=ia-explore&family=australia&ft:locale=en-US) : You can now access product‑specific Product Hubs from Admin Home to discover, install, and configure entitled Now Assist products through guided setup flows that install required components and apply default configurations. [Guided module configuration](https://www.servicenow.com/docs/access?context=ia-config-landing&family=australia&ft:locale=en-US) : Configure the Platform module and applicable product modules from a unified configuration experience that guides you through module‑specific setup, with the Platform module appearing only when the selected product includes platform‑level changes for the installation. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing ServiceNow Otto for Setup features. {#dfrn3-servicenowottoforsetup-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some ServiceNow Otto for Setup features or functionality were removed. {#dfrn3-servicenowottoforsetup-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some ServiceNow Otto for Setup features or functionality were deprecated. {#dfrn3-servicenowottoforsetup-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate ServiceNow Otto for Setup. {#dfrn3-servicenowottoforsetup-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | Activation information : Install ServiceNow Otto for Setup by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US). Important: ServiceNow Otto for Setup is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for ServiceNow Otto for Setup we have noted them here. {#dfrn3-servicenowottoforsetup-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ServiceNow Otto for Setup we have noted them here. {#dfrn3-servicenowottoforsetup-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ServiceNow Otto for Setup, such as specific requirements or compliance levels. {#dfrn3-servicenowottoforsetup-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ServiceNow Otto for Setup we have noted them here. {#dfrn3-servicenowottoforsetup-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ServiceNow Otto for Setup we have noted them here. {#dfrn3-servicenowottoforsetup-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | * Automates setup and configuration by installing required products and applying default settings. * Simplifies administration with a clear, modular Admin Home UI that centralizes access and accelerates task completion. * Introduces Product Hubs to centralize discovery, installation, and configuration of entitled ServiceNow Otto products through guided, modular setup flows. * Delivers an intuitive, customizable experience with streamlined access to critical tools based on user entitlements. See [ServiceNow Otto for Setup](https://www.servicenow.com/docs/access?context=ia-landing&family=australia&ft:locale=en-US) for more information. | [ ]