--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined Skills Foundation release notes for upgrades from Xanadu to Australia # Combined Skills Foundation release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 7 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Skills Foundation release notes for upgrades from Xanadu to Australia This consolidated release notes document provides ServiceNow customers with a comprehensive view of updates, new features, changes, deprecations, and important upgrade information for the Skills Foundation application from the Xanadu release through to Australia. It is designed to help you prepare for your upgrade by summarizing key information across multiple release families. Show full answer Show less ## Important Upgrade Information * Before upgrading to Australia, review and complete the recommended pre- and post-upgrade tasks. * Note that in the Zurich release, industry skills data cannot be downloaded as part of the guided setup. * Skills Foundation installation requires requesting the app from the ServiceNow Store, applicable since Yokohama release. ## New Features * **Yokohama:** Enhanced skills import capabilities, including: * Import skill sets from Workday Employee spoke using the existing Skills Workspace import flow. * New integration options for importing skill data from external systems. * Automatic identification and harmonization of skills similar to existing library skills. * Custom import option to import and harmonize skills from any external source. * No new features introduced in Xanadu, Zurich, or Australia releases. ## Changes * **Zurich:** Major changes to Skills Intelligence and Skills Workspace: * Skill search now uses AI Search instead of machine learning models, configurable by skill name, description, or both. * Pro Plus License customers get AI search with Retrieval-Augmented Generation (RAG) configuration. * Multilingual skill support reduced to languages supported by AI Search. * Resume parsing replaced by Now Assist. * Skills Intelligence Workspace renamed to Skills Workspace. * Role group skill recommendations require loading custom ontology data. * Skill Harmonization duplicate identification now relies on AI search, impacting duplicate detection quality. * New integration options added for SAP SuccessFactors with harmonization of imported skills and user skills. * Career tab in Employee Center now recommends skills based on tagged activities and similar user skills. * No changes in Xanadu, Yokohama, or Australia releases. ## Deprecations * **Zurich:** Deprecations include: * LinkedIn Parsing capability removed due to dependency on machine learning models. * Skills ontology with categories and definitions is no longer provided; customers must supply and import their own skills data. * Legacy Data Science algorithms from Talent Development applications deprecated. * No deprecations in Xanadu, Yokohama, or Australia releases. ## Additional Requirements * **Yokohama:** Skills Workspace plugin (snskillsintws) must be installed to access workspace features. * **Zurich:** Requires Human Resources Scoped App (snhrcore) for HR profile and Talent job profile synchronization. * Skills Foundation (snskillsint) version 10.0 and Skills Workspace plugin version 6.1 are needed to access full features. * SAP SuccessFactors integration requires HRSD Integration for SAP SuccessFactors plugin and SuccessFactors spoke version 4.6.1-7. * Manual approval may be needed during plugin import due to Restricted Caller Access (RCA) messages. * No additional requirements noted for Xanadu or Australia releases. ## Highlight Information * **Yokohama:** Skill Harmonization enables importing and combining skills from external learning management systems to maintain a unified skill source. * Integration with Workday Learning and Employee skills allows relating imported skills to employees in ServiceNow. * Supports dynamic skill imports from Credly and other external sources, with verification against the skills library and processing queues. * **Zurich:** Skills Intelligence application renamed to Skills Foundation. * Efficient skill search powered by AI replaces machine learning models. * Automatic synchronization of HR job profiles and Talent job profiles when employees join or change positions, requiring Human Resources Scoped App. * SAP SuccessFactors integration enhances skills import capabilities for customers using Job Profile Builder, enabling Growth Experiences and increased adoption. ## What to Expect Upgrading to Australia from Xanadu through the intermediate releases will provide you with improved skills import and harmonization capabilities, enhanced AI-powered skill search, and tighter integrations with HR systems such as Workday and SAP SuccessFactors. While some legacy features and ontology data are deprecated, these changes streamline skill management and promote more accurate and efficient skill identification and recommendations within your ServiceNow environment. Proper plugin installation and activation via the ServiceNow Store are required to access these features. Consolidated page of all release notes for Skills Foundation from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Skills Foundation release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Skills Foundation to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-skillsfoundation-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Upgrade information : You cannot download industry skills data as part of the guided setup. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Skills Foundation. {#dfrn3-skillsfoundation-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Skills import](https://www.servicenow.com/docs/access?context=import-and-validate-custom-skills-onboarding&family=yokohama&ft:locale=en-US) : Import skill sets from the Workday Employee spoke using the existing import flow in the Skills Workspace. The imported sets of skills can either be the full list of skills from a given input or a subset.Import skills data from the external systems with the new Integration option in the Skills import.Automatically identify skills that are similar to the existing skills in the library (cmn_skills) and display them in the Existing matches section.Import skills from any external source and harmonize them with the new Custom import option. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Skills Foundation features. {#dfrn3-skillsfoundation-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | [Skills Intelligence](https://www.servicenow.com/docs/access?context=skills-intelligence&family=zurich&ft:locale=en-US) : Skills search is powered by AI Search capability instead of machine learning models. You can configure the skill search to be indexed based on the skill name or description or both. For Pro Plus License (i.e. LLM Integration) customers, AI search with RAG configuration is provided to power skill search.Multilingual skill support is limited to the languages supported by AI Search, which is fewer than the previously supported 23 languages.Resume parsing is done using Now Assist.ITSM skills previously stored in the CDS plugin were moved back to the seed data plugin. [Skills Intelligence Workspace](https://www.servicenow.com/docs/access?context=skills-intelligence-workspace&family=zurich&ft:locale=en-US) : The application name Skills Intelligence Workspace has been changed to Skills Workspace.Role group skill recommendations will not be readily available unless you load your own ontology data to the industry plugin.In Skill Harmonization, duplicate skills identification relies on AI search instead of ML models, which will have some quality impact in identifying duplicates.In Skills Import, two new integration options are added for SAP SuccessFactors and skills and user skills imported go through harmonization pipeline. [Career tab in Employee Center](https://www.servicenow.com/docs/access?context=manage-skills-profile&family=zurich&ft:locale=en-US) : In the Career tab, the recommended skills source is now derived both from skills that are tagged to activities that employees has been pursuing and from similar user skills. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Skills Foundation features or functionality were removed. {#dfrn3-skillsfoundation-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Skills Foundation features or functionality were deprecated. {#dfrn3-skillsfoundation-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | * The LinkedIn Parsing capability is not supported because it is based on ML models. * The skills ontology, which contained skill structure with categories and definition, is no longer provided. Supply your own skills data and import it into the Skills Foundation application. * Legacy Data Science algorithms from Talent Development applications. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Skills Foundation. {#dfrn3-skillsfoundation-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Install Skills Foundation by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Skills Foundation is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : Install Skills Foundation by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Skills Foundation is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Skills Foundation we have noted them here. {#dfrn3-skillsfoundation-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Additional requirements : The Skills Workspace plugin (sn_skills_int_ws) must be installed to access the workspace experience. | | Zurich | Additional requirements : * The Human Resources Scoped App (sn_hr_core) plugin on Australia family release must be installed for HR profile and Talent job profile synchronization. Note: For earlier releases, you might encounter Restricted Caller Access (RCA) approval messages requesting for an update in the access request. Approve the message and re-import the plugin manually. * The Skills foundation (sn_skills_int) v 10.0 for the skills foundation features. * The Skills Workspace plugin (sn_skills_int_ws) v 6.1 must be installed to access the workspace experience. * HRSD integration for SAP SuccessFactors (sn_hr_sf) Plugin which depends on SuccessFactors (sn_successfactors) spoke v 4.6.1-7 to fetch skills and user skills data. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Skills Foundation we have noted them here. {#dfrn3-skillsfoundation-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Skills Foundation, such as specific requirements or compliance levels. {#dfrn3-skillsfoundation-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Skills Foundation we have noted them here. {#dfrn3-skillsfoundation-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Skills Foundation we have noted them here. {#dfrn3-skillsfoundation-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | * Skill Harmonization lets you import and combines skills from the external learning management system (LMS) to have one source for skills. * Integrating Workday Learning skills and Workday Employee skills into the current import flow and relate them to the respective employees in the ServiceNow system. * Support for dynamic skills import requests from Credly (OOTB source) and other external sources. The skills are verified with the skills library (exact or mapped match), and new skills are added to the queue for processing. The harmonized skills are then linked back to the source using metadata. See [Skills Intelligence](https://www.servicenow.com/docs/access?context=skills-intelligence&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * The Skills Intelligence application name has been changed to Skills Foundation. * The skills ontology, which contained skill structure with categories and definition, is no longer provided. Supply your own skills data and import it into the Skills Foundation application. * Efficient skill search mechanism is provided by replacing machine learning models with AI search and AI search with RAG configuration for Pro Plus License (i.e. LLM Integration) customers. * Automatic HR job profile and Talent job profile synchronization when a new employee joins the organization, or an existing employee changes position. You must have Human Resources Scoped App (sn_hr_core) installed for this feature to work. * Integration between SAP SuccessFactors and ServiceNow enables customers to import skills and user skills into ServiceNow, unlocking Growth Experiences features and driving higher adoption. The integration feature will only work for the customers who are using Job Profile Builder and will not work for those who are using Talent Intelligence Hub. See [Skills Intelligence](https://www.servicenow.com/docs/access?context=skills-intelligence&family=zurich&ft:locale=en-US) for more information. | | Australia | No updates for this release. | [ ]