--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined SQL API release notes for upgrades from Xanadu to Australia # Combined SQL API release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined SQL API Release Notes for Upgrades from Xanadu to Australia This consolidated guide outlines the SQL API release notes relevant for ServiceNow customers upgrading from Xanadu through to the Australia release. It provides key information about new features, upgrade tasks, activation requirements, and compatibility considerations to help you effectively manage your SQL API upgrade. Show full answer Show less ## Important Upgrade Information * **Pre- and post-upgrade tasks:** Review and complete necessary tasks before upgrading to Australia to ensure a smooth transition. * **Migration option:** Customers with an active RaptorDB Pro entitlement can migrate from the SOAP-based ODBC client to the more modern REST-based SQL API client by configuring both server and client sides accordingly. ## Key Features Introduced * **Live Connect:** Available since the Zurich release, Live Connect enables direct access to ServiceNow instance data using ODBC and JDBC drivers without exporting or replicating data. * **Query-only interface:** The Live Connect plugin uses ServiceNow web services to provide read-only access, ensuring no unintended changes to your ServiceNow records. * **Third-party integration:** Supports integration with standard BI platforms like Power BI and DBvisualizer, allowing you to merge ServiceNow data with external datasets for comprehensive analytics. ## Activation and Requirements * **Plugin activation:** Activate the Live Connect plugin (com.glide.rest.sqlapiserver) on your ServiceNow instance; this requires RaptorDB Pro entitlement. * **Driver availability:** SQL API ODBC and JDBC drivers are freely downloadable from the ServiceNow Store but require server-side plugin activation to connect. * **Additional requirements:** Ensure the SQL API drivers are installed on client machines to enable BI tools and data analysis platforms to connect and execute Live Connect queries. ## Changes, Removals, and Deprecations No changes, removals, or deprecations to SQL API features were recorded between Xanadu and Australia releases. ## Practical Benefits for ServiceNow Customers * Direct, secure, and read-only access to your ServiceNow data without the need for data replication. * Improved performance and reduced network overhead by running targeted SQL queries to fetch only necessary data. * Seamless integration with existing BI and data analytics tools, enhancing your data analysis capabilities. * Control over data access by limiting queries to specific tables, ensuring data governance and security. Consolidated page of all release notes for SQL API from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family SQL API release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading SQL API to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-sqlapi-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Upgrade information : ServiceNow provided customers with a free SOAP‑based ODBC client. If you have an active RaptorDB Pro entitlement, you can migrate to the REST‑based SQL API client by completing the required configuration on both the server and client sides. For more information, see [Configure](https://www.servicenow.com/docs/access?context=configuring-sql-api&family=zurich&ft:locale=en-US). | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for SQL API. {#dfrn3-sqlapi-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | [Access your ServiceNow data using Live Connect](https://www.servicenow.com/docs/access?context=accessing-your-servicenow-data-using-sql-api&family=zurich&ft:locale=en-US) : The ServiceNow Live Connect enables you to access your ServiceNow instance data through ODBC and JDBC drivers. Using SQL API, you can directly access your instance data from third-party BI tools and other data analysis applications without exporting or replicating your data. The ServiceNow Live Connect plugin uses ServiceNow web services support for a query-only interface. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing SQL API features. {#dfrn3-sqlapi-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some SQL API features or functionality were removed. {#dfrn3-sqlapi-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some SQL API features or functionality were deprecated. {#dfrn3-sqlapi-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate SQL API. {#dfrn3-sqlapi-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Activation information : Live Connect is a ServiceNow feature that is available with the activation of Live Connect plugin (com.glide.rest.sqlapiserver). The ServiceNow instance requires RaptorDB Pro entitlement to activate the SQL API server-side plugin. The SQL API drivers are freely available for download by anyone with a valid account to the ServiceNow Store. However, the SQL API client would not be able to connect to the ServiceNow instance until the server-side plugin is enabled. For more information, see [Install Live Connect on your ServiceNow instance](https://www.servicenow.com/docs/access?context=install-sql-api-plugin&family=zurich&ft:locale=en-US). Important: Live Connect is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for SQL API we have noted them here. {#dfrn3-sqlapi-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Additional requirements : You must download the SQL API ODBC and JDBC drivers on your client machine. These drivers enable your BI tools and data analysis platforms to connect to your ServiceNow data and run the Live Connect queries. You can download the ODBC and JDBC drivers from ServiceNow store. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for SQL API we have noted them here. {#dfrn3-sqlapi-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for SQL API, such as specific requirements or compliance levels. {#dfrn3-sqlapi-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for SQL API we have noted them here. {#dfrn3-sqlapi-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for SQL API we have noted them here. {#dfrn3-sqlapi-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | * Query your ServiceNow data directly without replicating it to external repositories or data warehouses. * Access data using read-only operations to prevent unintended changes to your ServiceNow records. Allow access only to the desired tables. * Integrate standard BI platforms such as Power BI, DBvisualizer, and other ODBC/JDBC-compatible tools directly with your ServiceNow data. * Merge your ServiceNow data with third-party datasets in your data lakes and analytical platforms for comprehensive analysis. * Write targeted SQL queries to retrieve only the data you need, reducing network overhead on data pipeline and data transformation, and improving performance. For more information, see [Access your ServiceNow data using Live Connect](https://www.servicenow.com/docs/access?context=accessing-your-servicenow-data-using-sql-api&family=zurich&ft:locale=en-US). | | Australia | No updates for this release. | [ ]