--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined Telecommunications Service Operations Management release notes for upgrades from Xanadu to Australia # Combined Telecommunications Service Operations Management release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Telecommunications Service Operations Management release notes for upgrades from Xanadu to Australia This consolidated release notes page provides a comprehensive summary for ServiceNow customers upgrading Telecommunications Service Operations Management from the Xanadu release family through to Australia. It helps you prepare by outlining new features, changes, removals, deprecations, activation instructions, and other relevant upgrade information across all intermediate releases (Yokohama, Zurich, and Australia). Show full answer Show less The document notes when no updates were made in specific releases to streamline your review process. ## Key Features * **Telecommunications trouble ticket notification (Xanadu release)**: Enables incident tracking and resolution for customer-reported issues or network outages. This feature informs customers about incidents created in their external systems, facilitating prompt tracking and resolution of telecommunication network events. No additional new features were introduced in Yokohama, Zurich, or Australia releases. ## Changes, Removals, and Deprecations There were no changes, feature removals, or deprecations reported in any release from Xanadu through Australia. This ensures stability of existing Telecommunications Service Operations Management functionality during your upgrade. ## Activation Information To enable the Telecommunications trouble ticket notification feature introduced in Xanadu, activate the **Telecommunications Alarm Management Open API (snindtmf642)** application. This application is available for installation from the ServiceNow Store. No additional activation steps are required for later releases. ## Additional Considerations * **Additional requirements, browser requirements, accessibility, and localization:** No new or changed requirements or considerations were introduced from Xanadu through Australia. * **Highlights:** The primary highlight remains the Telecommunications trouble ticket notification feature introduced in Xanadu, enhancing customer incident communication based on external system events. ## Practical Implications for ServiceNow Customers When upgrading Telecommunications Service Operations Management to Australia, you can expect minimal disruption or changes to existing functionality. The key enhancement to leverage is the trouble ticket notification capability introduced in Xanadu, which requires activating the corresponding Open API application. Otherwise, the product remains consistent with no new features, removals, or deprecations through Australia. This consolidated release note page serves as a single reference to efficiently guide your upgrade planning and post-upgrade validation. Consolidated page of all release notes for Telecommunications Service Operations Management from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Telecommunications Service Operations Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Telecommunications Service Operations Management to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | TBD. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Telecommunications Service Operations Management. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | [\[Placeholder link text to key bundle-telecom.trouble-ticket-notification\]](https://www.servicenow.com/docs/access?context=trouble-ticket-notification&family=xanadu&ft:locale=en-US) : Trouble ticket in the TMF ecosystem is an incident to track and resolve customer-reported issues, network outages, or other problems. Use the Telecommunications trouble ticket notification to inform the customers about the incidents that are created based on the events occurring in their external system. So that the customers can promptly track and resolve the events in their telecommunications network. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Telecommunications Service Operations Management features. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Telecommunications Service Operations Management features or functionality were removed. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Telecommunications Service Operations Management features or functionality were deprecated. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Telecommunications Service Operations Management. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | Telecommunications trouble ticket notification feature is available with activation of the Telecommunications Alarm Management Open API (sn_ind_tmf642) application. The Telecommunications Alarm Management Open API application is available in the ServiceNow Store. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Telecommunications Service Operations Management we have noted them here. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Telecommunications Service Operations Management we have noted them here. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Telecommunications Service Operations Management, such as specific requirements or compliance levels. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Telecommunications Service Operations Management we have noted them here. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Telecommunications Service Operations Management we have noted them here. {#dfrn3-telecommunicationsserviceoperationsmanagement-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | Use the Telecommunications trouble ticket notification to inform the customers about the incidents that are created based on the events occurring in their external system. See [\[Placeholder link text to key bundle-telecom.telecom-service-operations-mgt-overview\]](https://www.servicenow.com/docs/access?context=telecom-service-operations-mgt-overview&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ]