--- sourceDocument: australia Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia Release : - australia ft:locale : - en-US ft:publication_title : - australia Combined Product Files ft:clusterId : - delta3ax bundleId : - delta3ax --- # Combined Verifi Spoke release notes for upgrades from Xanadu to Australia # Combined Verifi Spoke release notes for upgrades from Xanadu to Australia {#ariaid-title1} Release version: Australia Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Verifi Spoke release notes for upgrades from Xanadu to Australia This consolidated release notes page provides ServiceNow customers with a comprehensive summary of Verifi Spoke updates from the Xanadu release family through to Australia. It is designed to help you prepare for an upgrade by detailing new features, changes, removals, deprecations, activation instructions, and other relevant information across these releases. Show full answer Show less ## Key Features * **Verifi Spoke Actions (Xanadu):** Enables access to various API functions such as creating cases, revoking or closing cases, retrieving case details, and handling merchant inquiries. ## Upgrade and Activation Guidance Before upgrading to Australia, review and complete the recommended pre- and post-upgrade tasks. Verifi Spoke installation is handled through the ServiceNow Store by requesting the app. For detailed installation and cumulative release notes information, refer to the ServiceNow Store version history. ## Other Release Notes Details * No updates, changes, removals, or deprecations were recorded in Yokohama, Zurich, or Australia release families for Verifi Spoke. * No additional requirements, browser specifications, accessibility, or localization updates were introduced or modified across these releases. * Highlighted features from Xanadu include case initiation, retrieval of single or multiple cases, merchant eligibility inquiries, and case revocation or closure. ## What to Expect When upgrading from Xanadu to Australia, expect consistent Verifi Spoke functionality with no feature removals or deprecations. The stable API actions introduced in Xanadu remain available, ensuring uninterrupted case management and merchant inquiry capabilities. Activation and installation processes remain unchanged, relying on the ServiceNow Store for app requests. Consolidated page of all release notes for Verifi Spoke from Xanadu to Australia. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Verifi Spoke release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Verifi Spoke to Australia Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-verifispoke-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## New features Between your current release family and Australia, new features were introduced for Verifi Spoke. {#dfrn3-verifispoke-summary__entry__12} | Release | Release notes | |-|-| | Xanadu | [Verifi spoke actions](https://www.servicenow.com/docs/access?context=verifi-spoke&family=xanadu&ft:locale=en-US) : Use the Verifi Spoke actions to access various API functions, including creating cases, revoking or closing cases, retrieving case details, and obtaining merchant inquiries. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Changes Between your current release family and Australia, some changes were made to existing Verifi Spoke features. {#dfrn3-verifispoke-summary__entry__22} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Removed Between your current release family and Australia, some Verifi Spoke features or functionality were removed. {#dfrn3-verifispoke-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Deprecations Between your current release family and Australia, some Verifi Spoke features or functionality were deprecated. {#dfrn3-verifispoke-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Activation information Review information on how to activate Verifi Spoke. {#dfrn3-verifispoke-summary__entry__52} | Release | Release notes | |-|-| | Xanadu | Install Verifi Spoke by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Verifi Spoke we have noted them here. {#dfrn3-verifispoke-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Verifi Spoke we have noted them here. {#dfrn3-verifispoke-summary__entry__72} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Verifi Spoke, such as specific requirements or compliance levels. {#dfrn3-verifispoke-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Verifi Spoke we have noted them here. {#dfrn3-verifispoke-summary__entry__92} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Verifi Spoke we have noted them here. {#dfrn3-verifispoke-summary__entry__102} | Release | Release notes | |-|-| | Xanadu | * Initiate case creation. * Retrieve single and multiple cases. * Inquire about merchant eligibility. * Revoke or close cases. See [Verifi Spoke](https://www.servicenow.com/docs/access?context=verifi-spoke&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | | Australia | No updates for this release. | [ ]